Aftercare Triage Nurse or Midwife - 37.5 hours

Aftercare Triage Nurse or Midwife - 37.5 hours

The closing date is 25 November 2026

Are you a Registered Nurse or Midwife with experience in a fast-paced clinical triage environment?

We'relooking for an Aftercare Nurse or Midwife to join our dedicated Aftercare team. This is a home-based, full-timerole working 37.5 hours per week.

Our team handles a high volume of calls each year,providing compassionate & efficient clinical triage, ensuring patientsreceive the right support & advice.

You'll berequired to work shifts on a flexible rotating schedule across a 24/7 service,including some evenings, weekends, & overnight shifts. Your rota is providedin advance however full flexibility is required.

The role

We're a learning-based culture where team membersare supported to grow, reflect, & develop their skills. We thrive onkindness, collaboration, & a shared commitment to patient safety, ensuringthe best possible care for those who need our support.

As an Aftercare Nurse/Midwife, you will provide pre, during, & post-abortion, vasectomy, & sexual health triage over the phone. Your role will involve assessing patientconcerns, identifying potential complications, & providing appropriateclinical advice or referrals where necessary. This is a triage-focused role,ensuring patients receive timely guidance & support.

Every patient is different, & you must adapt yourapproach to meet their individual needs. You'll assess & provide medicaladvice to a varied patient group with a wide range of conditions & concerns.

Main duties of the job

• Provide clinically safe triage care for patients with a broad range of questions & concerns before, during, & after their treatment
• Book post-operative checks for patients who need follow-up care in clinic
• Refer patients to our counselling service & safeguarding team when needed
• Refer patients to A&E or their GP where appropriate
• Make safeguarding risk assessments & referrals to social services or other relevant agencies if needed
• Accurately update patient notes & inform clinics of any required follow-ups

About You

You'll be a Registered Adult Nurse Level 1 orMidwife (practising) with experience in midwifery triage, gynaecology, abortioncare, or a related acute setting. You'll need:

• Experience in a fast-paced,high-volume clinical triagesetting
• Strong decision-making skills andconfidence in telephone-based clinical assessment
• A broad clinical knowledge, withexperience working to guidelines, policies, & procedures
• Good IT skills, including proficiency inMicrosoft Office
• Exceptional interpersonal, communication,and listening skills
• The ability to work autonomously, makingsound clinical decisions while independently managing patient triage, andself-motivate in a home-based setting

This rolefully supports your NMC revalidation, ensuring you can maintain yourregistration while gaining valuable experience in clinical triage. Alltraining, patient interactions, & professional development will contributetowards your revalidation requirements.

About us

The British Pregnancy Advisory Service (BPAS) is the UK's largest independent reproductive healthcare charity, providing evidence-based, not-for-profit reproductive healthcare. We work mainly on behalf of the NHS, offering abortion care, contraception, and STI testing and treatment across the country.

When you join BPAS, you become part of a values-driven organisation where compassion, professionalism, and choice guide everything we do. You will help remove barriers to safe reproductive care while supporting people to make informed choices about their health and futures.

Working with us - benefits include:

• 34 days annual leave (including bank holidays)
• Life assurance at 3 salary
• Defined contribution pension scheme
• Access to GP 24/7, 365 days a year
• MyMindPal mental fitness app and 24/7 counselling support
• Online discounts, discounted gym membership, and other lifestyle benefits
• Family-friendly policies to support work-life balance

Safeguarding, Equality & Diversity

BPAS is committed to safeguarding and promoting the welfare of everyone who uses our services, and all staff share this responsibility. Recruitment follows safer-recruitment principles and includes appropriate pre-employment checks.

We actively welcome applications from people of all backgrounds, identities, and experiences. We are proud to be an inclusive employer and will make reasonable adjustments to ensure a fair and accessible recruitment process for all candidates.

Job responsibilities

The full job description and terms and conditions of the role can be found on the right hand side of the advert, under supporting documents. These are available for you to download and review.

Further Information

We may close this advert early if we receive a high number of suitable applications, although we aim to keep it open long enough to ensure a diverse and representative applicant pool.

If you have any questions about the role or require adjustments to support your application, please get in touch, we are happy to help.

Location

Home Based

Some travel to BPAS hub & unit locations around the UK will be required for the successful candidate in the first few months of employment for training and induction purposes. Visits to head office in Leamington Spa will be required for meetings & training, approximately twice a year)

Working Pattern

You will be required to work shifts across a service that runs 24 hours a day, 7 days a week including some evening, weekend and overnight shifts. Schedules are provided in advance and discussed at interview.

Salary

£39,959 - £46,656 per annum - depending on skills and experience.

If you thrive in a fast-paced triage role, can handle a high volume of calls, and want to be part of a compassionate and patient-centred service, we would love to hear from you!

Values & eligibility

All applicants must be pro choice and support a woman's right to choose, in line with BPAS values and mission. Applicants must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship for this role.

Application outcome

If you do not hear from us within two weeks of the closing date, unfortunately you have not been shortlisted on this occasion.

References & pre-employment checks

All offers of employment are conditional on satisfactory pre-employment checks. Applicants must provide three years of employment references, including reasons for leaving and details of any gaps in employment.

Qualifications

• Adult Nurse Level 1 or Registered Midwife (Practising)

Experience

• Post registration experience in primary/urgent care
• Working to clinical guidelines, policies, and procedures
• Gynecological nursing experience or relevant specialty i.e. Sexual health,

Knowledge and Skills

• Previous Nurse Triage/ Telephone advice experience
• Excellent interpersonal & communication Skills
• Listening Skills/ Ability to obtain and process information from any caller
• Accurate administrative competence

General

• Do you support a woman's right to choose abortion?
• Are you the family or friend of a current BPAS employee? If yes, please state the name and the nature of the relationship.
• Please state your NMC Pin
• Are you aware that this role has a working pattern that you will be required to work shifts across a service that runs 24 hours a day, 7 days a week for 37.5hrs a week? This will include some evening, weekend and overnight shifts.
• Please enter any information in support of your application

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

British Pregnancy Advisory Service (BPAS)

£39,959 to £46,656 a year- depending on skills & experience