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- Tasks: Support a busy office by managing calls, paperwork, and client appointments.
- Company: Join BPAS, the UK's largest independent women's reproductive healthcare charity.
- Benefits: Enjoy 34 days annual leave, life assurance, and a pension scheme.
- Why this job: Make a difference in women's health while gaining valuable admin experience.
- Qualifications: Experience in an office environment and excellent communication skills required.
- Other info: Dynamic role with a supportive team and opportunities for personal growth.
Overview
Do you enjoy working within a busy office or reception environment, where no two days are the same? We are looking for an experienced Admin Assistant to join our Reading unit on a permanent basis, for 30 hours per week every Monday, Tuesday, Wednesday, and Thursday. A detailed shift pattern and salary information can be found in the further information section below. You\’ll work as part of the team in carrying out administration tasks in an efficient and friendly manner ensuring that clients feel accepted, supported, and confident about BPAS services.
Responsibilities
- Answer and direct telephone queries, liaising with both internal and external colleagues, as necessary.
- Accurately check or complete BPAS and legal paperwork, ensuring all relevant documentation is available for the clients episode of care.
- Monitor, edit and amend appointment list, using as appropriate BPAS booking system, informing clients if changes to their appointment become necessary.
- Assist in the monitoring, control and ordering of stock, sort and distribute incoming mail and prepare and despatch statistical information and reports.
- You will have proven experience of working within an office environment, where you\’ve carried out administration duties. You will be an excellent communicator both internally and externally and will demonstrate a friendly and positive attitude when interacting with clients, colleagues, and external parties. Experience of dealing face to face with patients who may be upset, within a care environment.
- Knowledge of clerical procedures including checking documentation, telephone, and reception duties.
- Good attention to detail, supportive towards colleagues and clients and is an effective team player.
- British Pregnancy Advisory Service (BPAS) is the UK\’s largest independent women\’s reproductive healthcare charity. We work mainly on behalf of the NHS across the country providing abortion, contraception, STI testing & treatment. We specialise in evidence-based, not-for-profit care reproductive healthcare.
About BPAS
British Pregnancy Advisory Service (BPAS) is the UK\’s largest independent women\’s reproductive healthcare charity. We work mainly on behalf of the NHS across the country providing abortion, contraception, STI testing & treatment. We specialise in evidence-based, not-for-profit care reproductive healthcare.
Benefits
- Life assurance cover at 3 times salary
- 34 days annual leave per year
- A defined contribution pension scheme.
- You will have access to our employee benefits programme through BHSF which includes special health & wellbeing services & lifestyle offers for you & your family. This includes various salary sacrifice schemes, counselling services & free private GP appointments.
BPAS is committed to safeguarding & promoting the welfare of vulnerable adults, children & young people through a safer recruitment framework. This includes a thorough selection process & a number of pre-employment checks.
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Admin Assistant - 30 hours employer: British Pregnancy Advisory Service (bpas)
Contact Detail:
British Pregnancy Advisory Service (bpas) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Assistant - 30 hours
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on BPAS. Understand their mission and values, especially since they focus on women's reproductive healthcare. This will help you connect with the team and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to admin roles, like how you handle busy environments or manage multiple tasks. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your communication skills! Since this role involves liaising with clients and colleagues, be ready to demonstrate your friendly and positive attitude during the interview. Share examples of how you've effectively communicated in past roles.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Admin Assistant - 30 hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Admin Assistant role. Highlight your experience in office environments and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Friendly Cover Letter: Your cover letter is your chance to show us your personality! Keep it friendly and professional, and explain why you're excited about working with BPAS. Let us know how your past experiences make you a great fit for this role.
Showcase Your Communication Skills: Since communication is key in this role, make sure to demonstrate your excellent communication skills in your application. Use clear and concise language, and don’t forget to mention any experience dealing with clients or patients in sensitive situations.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at British Pregnancy Advisory Service (bpas)
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Admin Assistant role and its responsibilities. Familiarise yourself with BPAS's services and values, as this will help you demonstrate your genuine interest in the position and how you can contribute to the team.
✨Practice Your Communication Skills
As an Admin Assistant, you'll need to communicate effectively with clients and colleagues. Practice answering common interview questions clearly and confidently. Consider role-playing with a friend to simulate the interview environment and get comfortable with articulating your thoughts.
✨Showcase Your Attention to Detail
Attention to detail is crucial for this role. Be prepared to discuss specific examples from your past experience where your attention to detail made a difference. Whether it was checking documentation or managing appointments, highlight how your meticulous nature has positively impacted your work.
✨Demonstrate Your Team Spirit
BPAS values teamwork, so be ready to share examples of how you've worked collaboratively in previous roles. Talk about how you support your colleagues and contribute to a positive work environment. This will show that you're not just a great individual contributor but also a team player.