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- Tasks: Join a busy office, handling admin tasks and supporting clients with care.
- Company: BPAS, the UK's largest independent women's reproductive healthcare charity.
- Benefits: 34 days annual leave, life assurance, pension scheme, and wellness perks.
- Why this job: Make a real difference in a supportive environment while gaining valuable experience.
- Qualifications: Experience in an office setting, excellent communication skills, and a friendly attitude.
- Other info: Part-time role with opportunities for personal growth and development.
Do you enjoy working within a busy office or reception environment, where no two days are the same? We are looking for an experienced Admin Assistant to come and join our Peterborough unit on a part-time basis for 21 hours a week over Wednesday to Friday.
A detailed shift pattern and salary information can be found below. You\’ll work as part of the team in carrying out administration tasks in an efficient and friendly manner ensuring that clients feel accepted, supported, and confident about BPAS services.
Responsibilities:
- Answer and direct telephone queries, liaising with both internal and external colleagues, as necessary.
- Accurately check or complete BPAS and legal paperwork, ensuring all relevant documentation is available for the client\’s episode of care.
- Monitor, edit and amend appointment list, using as appropriate BPAS booking system, informing clients if changes to their appointment become necessary.
- Assist in the monitoring, control and ordering of stock, sort and distribute incoming mail and prepare and dispatch statistical information and reports.
Requirements:
- You will have proven experience of working within an office environment, where you\’ve carried out administration duties.
- You will be an excellent communicator both internally and externally and will demonstrate a friendly and positive attitude when interacting with clients, colleagues, and external parties.
- Experience of dealing face to face with patients who may be upset, within a care environment.
- Knowledge of clerical procedures including checking documentation, telephone, and reception duties.
- Good attention to detail, supportive towards colleagues and clients and is an effective team player.
About BPAS:
British Pregnancy Advisory Service (BPAS) is the UK\’s largest independent women\’s reproductive healthcare charity. We work mainly on behalf of the NHS across the country providing abortion, contraception, STI testing & treatment. We specialise in evidence-based, not-for-profit care reproductive healthcare.
Benefits:
- Life assurance cover at 3 times salary
- 34 days annual leave per year
- A defined contribution pension scheme.
- You will have access to our employee benefits programme through BHSF which includes special health & wellbeing services & lifestyle offers for you & your family. This includes various salary sacrifice schemes, counselling services & free private GP appointments.
BPAS is committed to safeguarding & promoting the welfare of vulnerable adults, children & young people through a safer recruitment framework. This includes a thorough selection process & a number of pre-employment checks.
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Admin Assistant - 21 hours employer: British Pregnancy Advisory Service (bpas)
Contact Detail:
British Pregnancy Advisory Service (bpas) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Assistant - 21 hours
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on BPAS and their services. This will help you understand their mission and values, making it easier for you to connect with the team during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous admin experience aligns with the role, especially your communication skills and attention to detail.
✨Tip Number 3
Dress the part! Even though it's a busy office environment, looking smart and professional can make a great first impression. It shows that you take the opportunity seriously and respect the workplace.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Admin Assistant - 21 hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Admin Assistant role. Highlight your relevant experience in administration and any specific skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Friendly Cover Letter: Your cover letter is your chance to show us your personality! Keep it friendly and professional, and explain why you're excited about working with BPAS. Let us know how your experience aligns with our mission and values.
Showcase Your Communication Skills: Since communication is key in this role, make sure to demonstrate your excellent communication skills in your application. Use clear and concise language, and don’t forget to mention any experience dealing with clients or patients in a care environment.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at British Pregnancy Advisory Service (bpas)
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Admin Assistant role and its responsibilities. Familiarise yourself with BPAS services and think about how your previous experience aligns with their needs. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As an Admin Assistant, you'll need to communicate effectively with clients and colleagues. Prepare examples of how you've successfully handled phone queries or face-to-face interactions in the past. Highlight your friendly attitude and ability to support others, especially in challenging situations.
✨Demonstrate Attention to Detail
Attention to detail is crucial for this role, especially when checking documentation and managing appointments. Bring examples of how you've ensured accuracy in your previous work. You might even want to mention any systems or processes you've used to keep things organised and error-free.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company culture is a good fit for you.