At a Glance
- Tasks: Join our team as an Admin Assistant, handling diverse office tasks and supporting clients.
- Company: Be part of BPAS, the UK's leading independent women's reproductive healthcare charity.
- Benefits: Enjoy 34 days annual leave, health perks, and a supportive work environment.
- Other info: Part-time role with opportunities for personal growth and development.
- Why this job: Make a real difference in women's healthcare while gaining valuable experience.
- Qualifications: Experience in administration and excellent communication skills are essential.
Go back British Pregnancy Advisory Service (BPAS)
Admin Assistant - 15 hours
The closing date is 16 October 2025
Do you enjoy working within a busy office or reception environment, where no two days are the same?
We are looking for an experienced Admin Assistant to come and join our Peterborough unit on a part time basis for 15 hours a week on a Monday and a Tuesday. A detailed shift pattern and salary information can be found below.
You\'ll work as part of the team in carrying out administration tasks in an efficient and friendly manner ensuring that clients feel accepted, supported, and confident about BPAS services.
About You
You will have proven experience of working within an office environment, where you\'ve carried out administration duties. You will be an excellent communicator both internally and externally and will demonstrate a friendly and positive attitude when interacting with clients, colleagues, and external parties.
Main duties of the job
- Answer and direct telephone queries, liaising with both internal andexternal colleagues, as necessary.
- Accurately check or complete BPAS and legal paperwork, ensuring allrelevant documentation is available for the clients episode of care.
- Monitor, edit and amend appointment list, using as appropriate BPAS bookingsystem, informing clients if changes to their appointment become necessary.
- Assist in the monitoring, control and ordering of stock, sort anddistribute incoming mail and prepare and despatch statistical information andreports.
We are also lookingfor:
- Experience of dealing face to face with patients who may be upset,within a care environment.
- Knowledge of clerical procedures including checking documentation,telephone, and reception duties.
- Good attention to detail, supportive towards colleagues and clients andis an effective team player.
About us
British Pregnancy Advisory Service (BPAS) is the UK\'s largest independent women\'s reproductive healthcare charity. We work mainly on behalf of the NHS across the country providing abortion, contraception, STI testing & treatment. We specialise in evidence-based, not-for-profit care reproductive healthcare.
Working with us:
Alongside a supportive and friendly working environment, BPAS has generous benefits:
- 34 days annual leave per year
- You will have access to our employee benefits programme through BHSF which includes special health & wellbeing services & lifestyle offers for you & your family. This includes various salary sacrifice schemes, counselling services & free private GP appointments.
BPAS is committed to safeguarding & promoting the welfare of vulnerable adults, children & young people through a safer recruitment framework. This includes a thorough selection process & a number of pre-employment checks.
Job responsibilities
The full job description and salary details can be found in the supporting documents on the right hand side. These are available for you to download and review.
Further Information
We may close this advert early if we receive a high number of applications that reflect the skills and experience required for the role. We aim to keep it open long enough to ensure a diverse and representative applicant pool, so early applications are strongly encouraged.
If you have any questions about the role, the process, or require adjustments to support your application, please don\'t hesitate to get in touch we\'re happy to help.
Salary: £23,417 - £26,382 per annum pro rata - depending on skills and experience.
Shift Pattern: Monday & Tuesday 08:30 - 16:30
Location: BPAS Peterborough, Broadway Court, Ground Floor North Wing, Peterborough PE1 1RP
Interested so far? Don\'t delay, apply today!
The Small Print:All applicants must be pro-choice.
If you do not hear from us within 2 weeks of the closing date, unfortunately you will not have been shortlisted on this occasion.
References: All offers of employment are conditional based on satisfactory pre-employment checks. We require applicants to provide 3 years of employment references including information on reasons for leaving and any gaps in employment.
Person Specification
Experience
- Administration experience gained within an office environment and general office duties
- Experience with clerical procedures including the checking of documentation
- Experience of telephone and reception procedures
- Experience of dealing face to face with patients who may be angry or upset, within a care environment
Qualifications
- English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2
- Competent in Microsoft Office programmes including word, excel, outlook and Microsoft teams
General
- Do you support a woman\'s right to choose abortion?
- Are you the family or friend of a current BPAS employee? If yes, please state the name and nature of the relationship
- This role is for 15 hours per week on a Monday and Tuesday at our unit in Peterborough. Can you commit to this?
- Would you like to add any further information/statements to support your application?
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
British Pregnancy Advisory Service (BPAS)
£23,417 to £26,382 a yearpro rata - Depending on skills & experience
#J-18808-LjbffrAdmin Assistant - 15 hours in Peterborough employer: British Pregnancy Advisory Service (bpas)
At BPAS, we pride ourselves on being an excellent employer, offering a supportive and friendly work environment where our team members can thrive. With generous benefits including 34 days of annual leave and access to health and wellbeing services, we are committed to fostering employee growth and satisfaction. Join us in our Peterborough unit, where you will play a vital role in providing compassionate care and support to clients, making every day meaningful and rewarding.
Contact Details:
British Pregnancy Advisory Service (bpas) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Admin Assistant - 15 hours in Peterborough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on BPAS. Understand their mission and values, and think about how your experience aligns with what they do. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your admin skills and how you've handled challenging situations, especially when dealing with upset clients.
✨Tip Number 3
Dress the part! Even though it’s a part-time role, showing up in smart attire can make a great first impression. It shows that you take the opportunity seriously and respect the workplace environment.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Admin Assistant - 15 hours in Peterborough
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. We want to see how your background fits with the Admin Assistant role, so don’t be shy about showcasing your office experience!
Show Off Your Communication Skills:Since this role involves a lot of interaction with clients and colleagues, it’s important to demonstrate your excellent communication skills. Use clear and friendly language in your application to reflect the positive attitude we’re looking for.
Attention to Detail is Key:We value accuracy and attention to detail, especially when it comes to paperwork and documentation. Make sure to proofread your application to avoid any typos or errors that could give the wrong impression.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details you need about the role and our organisation there.
How to prepare for a job interview at British Pregnancy Advisory Service (bpas)
✨Know Your Stuff
Before the interview, make sure you understand BPAS's mission and values. Familiarise yourself with their services and how they support clients. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your administrative skills, especially in a busy office environment. Think about times when you handled difficult situations or provided excellent customer service, as this is crucial for the Admin Assistant position.
✨Practice Communication Skills
Since you'll be interacting with clients and colleagues, practice clear and friendly communication. You might want to role-play common scenarios, like answering phone queries or dealing with upset clients, to demonstrate your ability to handle these situations effectively.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the team dynamics or the challenges faced by the unit. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
