At a Glance
- Tasks: Create engaging content and manage communications for museum supporters and members.
- Company: Join the British Museum, a cultural icon with a mission to connect arts and sciences.
- Benefits: Enjoy free exhibition access, 25 days leave, and social perks.
- Other info: Hybrid working model with opportunities for personal and professional growth.
- Why this job: Shape exciting communication strategies and deepen community engagement in a dynamic environment.
- Qualifications: Strong writing skills and experience in marketing or communications preferred.
The predicted salary is between 31979 - 31979 £ per year.
We are seeking a creative and highly organised Supporter Engagement Coordinator to join our team at the British Museum. This is an exciting opportunity to shape communication and event programmes for our members, patrons, major donors, and the wider supporter community. You will play a key role in delivering engaging, high‑quality communications across print, digital, and in‑person channels—helping to deepen relationships, grow our membership, and support vital fundraising activity.
In addition to supporting all communications, you will manage the Young Friends’ magazine, Remus, which involves writing articles and developing activities linked to the museum collection. This is an exciting and varied role for someone who enjoys working with an ambitious and welcoming team and who takes pride in telling compelling stories and creating content.
About you
- Excellent writing, editing and proofreading skills with strong attention to detail.
- Experience in marketing, communications or fundraising, ideally within a cultural or charitable organisation.
- Strong organisational skills with the ability to manage multiple projects and meet deadlines.
- Understanding of audience engagement, membership or donor communications.
- A collaborative approach and confidence working with a range of stakeholders.
- Ideally, experience of email marketing, events, CRM such as Raiser’s Edge and design software.
Key areas of responsibility
- Engagement & Communications: Produce a range of engaging content for member and supporter communications, including emails, newsletters, printed communications and campaigns. Support the production of publications, including magazines and youth‑focused materials.
- Digital & Content: Maintain and update web content to ensure accuracy and appeal. Oversee the use of multimedia content, ensuring appropriate permissions and rights clearance. Support content capture at events, including photography, video and audio.
- Campaigns & Delivery: Coordinate the delivery of multi‑channel campaigns, working closely with internal teams and external suppliers. Manage mailings and production schedules, ensuring deadlines and budgets are met. Contribute to campaign performance by supporting segmentation, targeting and data analysis.
Benefits
- Free exhibition entry for you and your guests, including exclusive private views and access to the iCOM and reciprocal museum events.
- 25 days’ annual leave plus bank holidays and 2.5 privilege days (additional benefits available).
- Social and wellbeing perks including staff parties, social clubs, sports and leisure support, and opportunities from the Civil Service Retirement Fellowship.
- Peer support and allyship across diverse networks within the community.
- Learning and development opportunities through courses, mentoring and professional qualifications.
- Employee Assistance Programme available 24/7 for counselling and wellbeing support.
- Civil Service Pension Scheme with secure, inflation‑linked defined benefits.
- Interest‑free loans, including season tickets, deposit options and bicycle loans.
Values
- Care Deeply
- Embrace the Unknown
- Spark Curiosity
- Many Voices
If you have any additional needs that we should be aware of to support you in your application, please provide details to bmrecruit@britishmuseum.org. *Unfortunately, for this role we are unable to offer sponsorship to applicants.* The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre‑employment screening of Civil Servants.
Supporter Engagement Coordinator employer: British Museum
The British Museum is an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration. With a commitment to employee growth through learning opportunities and a supportive environment, staff enjoy unique benefits such as free exhibition access and a comprehensive pension scheme. Located in Bloomsbury, London, the museum provides a dynamic setting for those passionate about cultural engagement and storytelling.
StudySmarter Expert Advice🤫
We think this is how you could land Supporter Engagement Coordinator
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by British Museum.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like British Museum.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at British Museum.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at British Museum. Apply directly through us to stand out!
We think you need these skills to ace Supporter Engagement Coordinator
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of British Museum. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Supporter Engagement Coordinator, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at British Museum
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of British Museum. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
