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- Tasks: Lead and optimise the Raiser’s Edge database for fundraising and membership programmes.
- Company: Join the British Museum's Development department and make a real impact.
- Benefits: Enjoy free exhibition access, generous leave, and a supportive work environment.
- Why this job: Be part of exciting projects like the Bayeux Tapestry and major fundraising campaigns.
- Qualifications: Experience with CRM databases, especially Raiser’s Edge, and strong data management skills.
- Other info: Work in a dynamic, inclusive environment with excellent career growth opportunities.
The predicted salary is between 43317 - 43317 ÂŁ per year.
Work pattern: Full-time, Hybrid (at least 2 days per week on-site)
Contract type: Permanent
Salary: ÂŁ43,317 per annum
Location: London
Category: Fundraising / development
Telephone: 020 7323 8000
Application deadline: 12pm (midday) on Monday, 27 April 2026
About the role
Join the British Museums Development department as Senior Database Manager (Fundraising) where you will have the opportunity to play a pivotal role in ensuring our fundraising, Membership, and Patrons programmes are supported by exceptional data stewardship, robust systems, and accurate reporting. As Senior Database Manager, you will oversee the Museums Raisers Edge (RE7) system, leading a small, dedicated team responsible for Membership data, income processing and reporting. You’ll be the go‑to expert for data quality, system optimisation and process development across the Development department. This will include working closely with other teams and departments, including senior stakeholders to ensure that our CRM supports excellent stewardship and reliable insight. This is an exciting time to join the Development department, who are working on projects related to the Bayeux Tapestry, building on last years success for the British Museum Ball, as well as working on getting our systems and processes ready to take on a major fundraising campaign for the Masterplan. This is an ideal role for someone who combines technical proficiency with a collaborative, solutions‑focused approach.
Key Areas of Responsibility
- Lead, manage and continuously improve the Raiser’s Edge (RE7) database, ensuring data accuracy, consistency and security.
- Oversee and deliver key data processes including data selections, income processing, Gift Aid claims, financial/non‑financial reporting and mailing lists.
- Develop, coach and line‑manage the Membership‑focused data team.
- Work closely with Information Services on supplier management, security and upgrades.
- Provide data expertise to Membership Services to ensure high‑quality stewardship and accurate programme reporting.
- Deliver training to staff across the Museum to ensure confident and correct use of Raiser’s Edge for fundraising, membership and events.
- Work with senior management within the department and Information Services on a CRM improvement programme, ensuring that our fundraising CRM is fit for purpose for our upcoming campaign, while maintaining and delivering existing activities.
About You
- Strong professional experience managing CRM databases in a fundraising or membership context, ideally with some experience with CRM upgrades and/or implementations.
- Proficiency in Raiser’s Edge (ideally RE7).
- Excellent understanding of UK GDPR, data protection, data security and fundraising/financial regulations and industry standards.
- Experience with Direct Debit processing and advanced Excel skills.
- Proven track record of administering efficient data processes and solving technical issues across teams.
- Experience handling financial and non‑financial data with exceptional attention to detail.
- Experience with managing multiple responsibilities and projects with short‑and‑long‑term deadlines.
- Strong people management, organisational and communication skills, ideally you will also have some experience with matrix management structure (formal or informal).
Benefits
- Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access.
- 25 days’ annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years).
- Discounts at onsite catering, Museum shops and local Bloomsbury partners.
- Social and wellbeing perks include Staff parties, social clubs, CSSC sports and leisure, and support from the Civil Service Retirement Fellowship.
- Peer support and allyship with five diversity networks for community.
- Employee Assistance Programme available 24/7 for counselling, wellbeing support and more.
- Enhanced parental leave including maternity, paternity, adoption and shared parental leave.
- Support for carers through Employers for Carers.
- Civil Service Pension Scheme with a secure, inflation‑linked defined benefit.
Our Values
- Care Deeply
- Embrace the Unknown
- Spark Curiosity
- Value Many Voices
Additional Details
At the British Museum, we are committed to a fair and inclusive recruitment process where every applicant has the opportunity to present their genuine strengths and experience in their own voice. While we recognise that AI tools can be helpful when preparing applications, we expect all submissions to accurately reflect everyone's skills and background, and we may withdraw applications that appear to be generated entirely by AI. During interviews, we want to hear directly from candidates and therefore do not permit the use of AI to generate or support answers, though assistive technologies used as reasonable adjustments are fully welcomed. If you have any additional needs that we should be aware of to support you with your application, please provide details. The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre‑employment screening of Civil Servants.
Senior Database Manager (Fundraising) employer: British Museum
Contact Detail:
British Museum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Database Manager (Fundraising)
✨Tip Number 1
Network like a pro! Reach out to your connections in the fundraising and database management sectors. Attend events, join relevant online groups, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with CRM systems, especially Raiser’s Edge. Bring these along to interviews to demonstrate your expertise and how you can add value to the team.
✨Tip Number 3
Practice makes perfect! Get comfortable with common interview questions related to data management and fundraising. Role-play with a friend or use mock interview platforms to boost your confidence before the big day.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at the British Museum. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Senior Database Manager (Fundraising)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with CRM databases, especially Raiser’s Edge. We want to see how your skills align with the role of Senior Database Manager, so don’t hold back on showcasing your relevant achievements!
Showcase Your Data Skills: Since this role is all about data stewardship, be sure to emphasise your technical proficiency and any experience you have with data accuracy and security. We love candidates who can demonstrate their understanding of UK GDPR and fundraising regulations.
Highlight Your People Management Experience: As a Senior Database Manager, you’ll be leading a team, so it’s crucial to showcase your people management skills. Share examples of how you’ve developed and coached teams in the past, and how you’ve fostered collaboration across departments.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at the British Museum!
How to prepare for a job interview at British Museum
✨Know Your Database Inside Out
Make sure you’re well-versed in Raiser’s Edge (RE7) and can discuss its features confidently. Brush up on your knowledge of data accuracy, security, and GDPR regulations, as these will likely come up during the interview.
✨Showcase Your People Skills
As a Senior Database Manager, you'll be leading a team. Be prepared to share examples of how you've successfully managed teams in the past, especially in a collaborative environment. Highlight your communication skills and how you’ve trained others in using CRM systems.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific challenges related to data management or fundraising campaigns. Think about past experiences where you solved technical issues or improved processes, and be ready to explain your thought process.
✨Align with Their Values
Familiarise yourself with the British Museum's values: Care Deeply, Embrace the Unknown, Spark Curiosity, and Value Many Voices. Prepare to discuss how your personal values align with theirs and how you can contribute to their mission in the Development department.