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- Tasks: Deliver and maintain modern workplace solutions for a world-class institution.
- Company: Join the British Museum's innovative Information Services department.
- Benefits: Generous leave, exceptional pension, cultural perks, and wellbeing support.
- Why this job: Make a real impact by driving technology change in a historic setting.
- Qualifications: Experience in ITIL service delivery and strong technical skills required.
- Other info: Hybrid role with opportunities for professional growth and collaboration.
The predicted salary is between 41723 - 50067 £ per year.
The Information Services (IS) department is hiring a Modern Workplace Analyst to deliver and maintain modern workplace enterprise-wide solutions that support around 1,000 staff and millions of visitors.
The successful candidate will play a key role in ensuring the Museum’s IT services remain secure, efficient, and aligned with evolving technologies by managing device and software solutions, supporting operational systems, and contributing to projects that enhance user experience. You will also engage with emerging technologies, mentor colleagues, and ensure compliance with ITIL processes and security best practices.
This is an exciting opportunity to make a real impact by driving technology change and innovation within a world-class institution.
Key responsibilities:- Maintain and develop modern workplace technology roadmaps.
- Deliver new workplace technologies and software services.
- Provide Microsoft 365 operational support for core systems, including ERP, retail, and digital asset management.
- Monitor system performance, produce reports, and recommend improvements.
- Ensure compliance with security, continuity, and disaster recovery requirements.
- Manage software licenses and vendor relationships.
- Participate in change control and system architecture processes.
- Experience in license management, end-user device deployment, and ITIL service delivery, ideally with Microsoft accreditations such as MCSE and ITIL certification.
- Strong technical skills in Active Directory, GPOs, PowerShell scripting, and Entra.
- Excellent documentation and communication skills.
- Experienced in managing 3rd party suppliers and vendors in delivering application services.
- Ability to work independently and collaboratively.
- Experience with Microsoft 365 (Intune, Teams, SharePoint), cloud PAAS, and enterprise applications.
- Ideally with knowledge of museum or cultural sector systems.
Be a part of a world-renowned institution, where history, culture, and innovation come together!
Generous Leave: 25 days annual leave (rising to 30 with service) plus 2.5 privilege days and bank holidays.Exceptional Pension: Secure your future with one of the UK’s most generous defined benefit schemes – guaranteed income for life.
Cultural Perks: Free tickets to exhibitions, plus complimentary and discounted entry to leading museums and galleries worldwide.
Financial Support: Interest-free travel loans and rental deposit loans.
Wellbeing: Access to our Employee Assistance Programme for mental health and wellbeing support.
Everyday Extras: Paid 1-hour lunch break, subsidised staff canteen, and discounts in our gift shop.
Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered. These are: Care Deeply, Embrace the Unknown, Value Many Voices.
If you have any additional needs that we should be aware of to support you with your application, please provide details to bmrecruit@britishmuseum.org.
Unfortunately, for this role we are unable to offer Sponsorship to applicants. The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
Modern Workplace Analyst employer: British Museum
Contact Detail:
British Museum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Modern Workplace Analyst
✨Tip Number 1
Network like a pro! Reach out to current employees at the Museum or in similar roles on LinkedIn. A friendly chat can give us insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by researching the latest trends in modern workplace technology. We want to show that we’re not just familiar with the basics, but also excited about what's next!
✨Tip Number 3
Practice our answers to common interview questions, especially around ITIL processes and Microsoft 365. Let’s make sure we can confidently showcase our skills and experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re serious about joining the team!
We think you need these skills to ace Modern Workplace Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Modern Workplace Analyst role. Highlight your experience with Microsoft 365, ITIL processes, and any relevant technical skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention any experience with emerging technologies or mentoring, as these are key aspects of the job.
Showcase Your Communication Skills: Since excellent documentation and communication skills are essential, make sure your application reflects this. Keep your language clear and concise, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and you’ll find all the details you need there. Don’t miss out on this exciting opportunity!
How to prepare for a job interview at British Museum
✨Know Your Tech Inside Out
As a Modern Workplace Analyst, you'll need to be well-versed in Microsoft 365 and other technologies mentioned in the job description. Brush up on your knowledge of Active Directory, PowerShell scripting, and ITIL processes. Be ready to discuss how you've used these tools in past roles.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous positions, especially related to system performance or user experience. Think about specific situations where you improved processes or resolved issues, as this will demonstrate your ability to drive technology change.
✨Engage with Emerging Technologies
The role involves engaging with new tech, so be prepared to discuss any recent trends or innovations in the workplace technology space. Show your enthusiasm for learning and adapting to new tools that can enhance user experience and operational efficiency.
✨Communicate Clearly and Confidently
Excellent communication skills are crucial for this position. Practice explaining complex technical concepts in simple terms, as you may need to mentor colleagues or liaise with vendors. Clear documentation is also key, so be ready to share how you approach this in your work.
