At a Glance
- Tasks: Lead and optimise the Raiser’s Edge database for fundraising and membership programmes.
- Company: Join the British Museum's Development department and make a real impact.
- Benefits: Enjoy free exhibition access, generous leave, and a supportive work environment.
- Other info: Dynamic team culture with opportunities for professional growth and community support.
- Why this job: Be part of exciting projects like the Bayeux Tapestry and major fundraising campaigns.
- Qualifications: Experience with CRM databases, especially Raiser’s Edge, and strong data management skills.
The predicted salary is between 43317 - 43317 £ per year.
Work pattern: Full-time, Hybrid (at least 2 days per week on-site)
Contract type: Permanent
Salary: £43,317 per annum
Location: London
Category: Fundraising / development
Telephone: 020 7323 8000
Application deadline: 12pm (midday) on Monday, 27 April 2026
About the role
Join the British Museums Development department as Senior Database Manager (Fundraising) where you will have the opportunity to play a pivotal role in ensuring our fundraising, Membership, and Patrons programmes are supported by exceptional data stewardship, robust systems, and accurate reporting. As Senior Database Manager, you will oversee the Museums Raisers Edge (RE7) system, leading a small, dedicated team responsible for Membership data, income processing and reporting. You’ll be the go‑to expert for data quality, system optimisation and process development across the Development department. This will include working closely with other teams and departments, including senior stakeholders to ensure that our CRM supports excellent stewardship and reliable insight. This is an exciting time to join the Development department, who are working on projects related to the Bayeux Tapestry, building on last years success for the British Museum Ball, as well as working on getting our systems and processes ready to take on a major fundraising campaign for the Masterplan. This is an ideal role for someone who combines technical proficiency with a collaborative, solutions‑focused approach.
Key Areas of Responsibility
- Lead, manage and continuously improve the Raiser’s Edge (RE7) database, ensuring data accuracy, consistency and security.
- Oversee and deliver key data processes including data selections, income processing, Gift Aid claims, financial/non‑financial reporting and mailing lists.
- Develop, coach and line‑manage the Membership‑focused data team.
- Work closely with Information Services on supplier management, security and upgrades.
- Provide data expertise to Membership Services to ensure high‑quality stewardship and accurate programme reporting.
- Deliver training to staff across the Museum to ensure confident and correct use of Raiser’s Edge for fundraising, membership and events.
- Work with senior management within the department and Information Services on a CRM improvement programme, ensuring that our fundraising CRM is fit for purpose for our upcoming campaign, while maintaining and delivering existing activities.
About You
- Strong professional experience managing CRM databases in a fundraising or membership context, ideally with some experience with CRM upgrades and/or implementations.
- Proficiency in Raiser’s Edge (ideally RE7).
- Excellent understanding of UK GDPR, data protection, data security and fundraising/financial regulations and industry standards.
- Experience with Direct Debit processing and advanced Excel skills.
- Proven track record of administering efficient data processes and solving technical issues across teams.
- Experience handling financial and non‑financial data with exceptional attention to detail.
- Experience managing multiple responsibilities and projects with short‑and‑long‑term deadlines.
- Strong people management, organisational and communication skills, ideally you will also have some experience with matrix management structure (formal or informal).
Benefits
- Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access.
- 25 days’ annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years).
- Discounts at onsite catering, Museum shops and local Bloomsbury partners.
- Social and wellbeing perks include Staff parties, social clubs, CSSC sports and leisure, and support from the Civil Service Retirement Fellowship.
- Peer support and allyship with five diversity networks for community.
- Employee Assistance Programme available 24/7 for counselling, wellbeing support and more.
- Enhanced parental leave including maternity, paternity, adoption and shared parental leave.
- Support for carers through Employers for Carers.
- Civil Service Pension Scheme with a secure, inflation‑linked defined benefit.
Our Values
- Care Deeply
- Embrace the Unknown
- Spark Curiosity
- Value Many Voices
Additional Details
At the British Museum, we are committed to a fair and inclusive recruitment process where every applicant has the opportunity to present their genuine strengths and experience in their own voice. While we recognise that AI tools can be helpful when preparing applications, we expect all submissions to accurately reflect everyone's skills and background, and we may withdraw applications that appear to be generated entirely by AI. During interviews, we want to hear directly from candidates and therefore do not permit the use of AI to generate or support answers, though assistive technologies used as reasonable adjustments are fully welcomed. If you have any additional needs that we should be aware of to support you with your application, please provide details. The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre‑employment screening of Civil Servants.
Senior Database Manager (Fundraising) in London employer: British Museum
The British Museum is an exceptional employer, offering a dynamic work environment in the heart of Bloomsbury, London. With a strong commitment to employee development and a hybrid working model, staff enjoy a collaborative culture that fosters innovation and excellence in facilities management. Joining our team means being part of a prestigious institution that values your contributions and provides opportunities for meaningful career growth.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Database Manager (Fundraising) in London
✨Get Involved with Local Charities
Dive into the local fundraising scene in your area! Volunteer for events or get involved with committees at organisations you admire. Not only will you gain experience, but you'll also make connections that could lead to that coveted full-time role at places like British Museum.
✨Network through Fundraising Events
Attend fundraising galas, charity auctions, and networking events. These gatherings are perfect for meeting industry professionals and perhaps even landing an interview on the spot. Plus, if you mention how you love the mission of British Museum, you’ll definitely make an impression!
✨Leverage LinkedIn for Connections
Don’t just sit back; actively connect with fundraisers on LinkedIn! Join groups related to fundraising development and share your insights or experiences, which can position you as a knowledgeable candidate for full-time roles. This is a platform where visibility really counts in our industry.
✨Showcase Your Passion through Content
Consider writing articles or creating posts about fundraising strategies, non-profit success stories, or your experiences in the field. Sharing this content can help establish your expertise and draw attention to yourself for full-time positions like that at British Museum. It’s all about being visible and passionate!
We think you need these skills to ace Senior Database Manager (Fundraising) in London
Some tips for your application 🫡
Show Your Passion for the Cause:In the world of fundraising, we want to see your genuine enthusiasm for the mission that British Museum supports. Be sure to weave in your personal connection to the cause in your cover letter. This isn't just a job for us; it's about making a difference, so let your passion shine through!
Highlight Relevant Experience:In your CV, focus on any past experience related to fundraising, community engagement, or donor relations. If you've organised events or developed marketing materials for a charity, make sure we see it front and centre. Quantify your achievements where possible—donor retention rates or funds raised can make a huge impact!
Use Engaging Language:When crafting your application, use engaging language that reflects the tone and values of British Museum. We're looking for enthusiasm and creativity in how you present your experience. This is especially key in fundraising, where storytelling can connect potential donors with our mission.
Tailor Your Application:One size does not fit all! Make sure to tailor your CV and cover letter specifically for the Senior Database Manager (Fundraising) role at British Museum. Research us to understand our specific initiatives and align your skills with our goals. A personalised approach shows that you’re genuinely interested and willing to put in the effort—qualities we absolutely love!
How to prepare for a job interview at British Museum
✨Display Your Passion for the Cause
Let’s face it, fundraising is all about passion! Show up to your interview with genuine enthusiasm for the mission of British Museum. Share specific experiences that demonstrate your commitment to similar causes, and don't shy away from discussing why this role and this organisation matter to you.
✨Know Your Fundraising Strategies
Brush up on different fundraising strategies and tools that are common in the industry, such as grant writing, event planning, or online campaigns. Be prepared to discuss which methods you've used successfully before and how they could translate to your work at British Museum.
✨Be Ready for Scenarios and Challenges
Expect scenario-based questions where you’ll have to talk about how you’d tackle potential challenges in fundraising. Whether it’s overcoming donor objections or streamlining donor processes, think about examples from your past that showcase your problem-solving skills.
✨Emphasise Collaboration and Network Building
Fundraising is rarely a solo effort; collaborative skills are key! Talk about how you've worked with different teams to achieve fundraising goals, and mention any networks you have that could be beneficial for British Museum. This shows you're not only a lone wolf but a team player with valuable connections.
