The British Museum is seeking an experienced Visitor Experience First Line Manager to lead and develop a team of Visitor Experience Assistants within one of the world’s most visited cultural attractions. This is a high-visibility leadership role focused on delivering outstanding visitor experience, operational excellence, safety and presentation across our galleries.
You will lead on floor leadership, manage visitor flow, coordinate staff deployment, respond to incidents and resolve customer
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Galleries Visitor Experience Lead in London employer: British Museum
The British Museum is an exceptional employer, offering a dynamic work environment in the heart of Bloomsbury, where you can contribute to a world-renowned institution. With a strong emphasis on employee growth and engagement, the People & Culture team fosters a collaborative culture that values compliance and high-quality service. Enjoy the benefits of hybrid working arrangements, allowing for a balanced work-life experience while being part of a team dedicated to making a meaningful impact.
