Administrator for the Information Services (IT) Department

Vacancy Type: Fixed Term Contract length 12 months, until September 2027

Working Pattern: Full Time

Is hybrid working available? Yes

If hybrid how many days on site minimum? at least 3 days per week on-site in Bloomsbury, London

Location: Bloomsbury, London (Hybrid)

Salary: £31,675 per annum

Application Deadline: Tuesday, September 22, 2026

Role Summary

About the role

We're looking for an experienced Administrator to join the Museum's Information Systems (IS) department on a fixed-term basis. The IS department is responsible for the technology, systems and digital services that support the Museum's work, helping colleagues across the organisation deliver exceptional experiences for visitors, care for collections, and operate efficiently behind the scenes.

This is a varied and rewarding position at the heart of the department, providing administrative support across finance, reporting, communications and operational activities. Working closely with the Head of Information Services and teams across the department, you will help ensure the smooth running of a busy and fast-paced service.

If you enjoy working in a varied administrative role, have excellent organisational skills and are looking to develop your career in a dynamic environment, we would love to hear from you.

About you

You will be a highly organised administrator with excellent attention to detail and a strong customer-focused approach. We are looking for someone who can demonstrate:

• Experience in an administrative, office support or coordination role with some experience of financial administration.
• Strong written communication skills, including producing basic business documents such as meeting notes or procedural documentation.
• Good IT skills, including Microsoft Word, Excel, email and other office systems.
• Excellent organisational and time management skills.
• Accuracy and attention to detail when handling routine and financial processes.
• The ability to work effectively with colleagues across a wide range of teams and disciplines.
• Experience of supplier liaison, document management or supporting health and safety activities would be advantageous but is not essential.

Key areas of responsibility

As IS Administrator, you will play a key role in supporting the day-to-day operations of the department. Your responsibilities will include:

• Providing financial administration support, including processing orders and invoices, managing purchases, handling expenses and travel claims, and supporting supplier enquiries.
• Supporting departmental reporting activities, including KPI reporting, timesheets, incident reporting and the creation of visual progress updates.
• Managing general office administration, including stock control, document management, communications and information coordination.
• Supporting departmental governance through meeting coordination, minute taking and administration for the Digital and Technology Board.
• Acting as a departmental health and safety representative and supporting wider engagement activities.
• Helping organise team events, social activities and departmental meetings.

The Masterplan

The British Museum is undertaking its biggest transformation since its founding nearly 300 years ago. This physical and intellectual transformation includes large scale building and gallery transformation, new ways of connecting with audiences and different ways of working.

Benefits

At the British Museum, we believe our people are at the heart of everything we do and have designed a benefits package that goes beyond the ordinary. Our full list of benefits can be found here, but we’ve outlined some highlights below:

• Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access.
• Civil Service Pension Scheme defined benefit with 28.97% employer contribution.
• 25 days’ annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years).
• Social and wellbeing perks including Staff parties, social clubs, CSSC sports and leisure, and support from the Civil Service Retirement Fellowship.
• Learning and development through courses, mentoring and Athena as well as support for professional qualifications.
• Employee Assistance Programme available 24/7 for counselling, wellbeing support and more.

Values

Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered:

• Care Deeply
• Embrace the Unknown
• Spark Curiosity
• Value Many Voices

These are a core part of how we recruit. Throughout the application, interview and selection process, we look for examples of how candidates demonstrate these behaviours in their own work and experiences. We encourage you to familiarise yourself with our values and reflect them in your application.

Additional information

If you have any additional needs that we should be aware of to support you with your application, please provide details to bmrecruit@britishmuseum.org.

Internal Applicants: We welcome internal applicants regardless of background, department or length of service but encourage you to let your manager know before applying. If you are on a permanent contract and want the fixed-term contract to be treated as a secondment, you will need to obtain your manager’s support before submitting an application.

The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.