At a Glance
- Tasks: Lead a team to support doctors and medical students in improving their workplace conditions.
- Company: Join the British Medical Association, a key advocate for medical professionals in the UK.
- Benefits: Enjoy 30 days holiday, double pension contributions, and access to a gym.
- Other info: Be part of a dynamic team with opportunities for personal and professional growth.
- Why this job: Make a real difference in the lives of medical professionals while shaping healthcare policy.
- Qualifications: Extensive leadership experience in trade unions or professional associations required.
The predicted salary is between 36000 - 60000 € per year.
Job Description
About the BMA
The British Medical Association (BMA) is the trade union and professional body for doctors and medical students in the UK.
We ensure that doctors and medical students have the resources and support to fight for improvements in the workplace and in medical practice for the benefit of ourselves, our patients and a healthier society.
Join the BMA at a crucial time for doctors and the NHS and be part of a team, working with members, to achieve better pay and conditions for the profession
About the role
We are seeking a Director of Member Relations to lead approximately 200 colleagues in supporting the organisation, training, representation, recruitment and retention of medical students and doctors across England. This role also has oversight of our legal support for member employment cases as well as our membership records, pensions, employer advisory service and support teams.
This is an exciting time to take on this role. In recent years we have supported nationally elected representatives and local members to help the BMA to grow to our highest membership levels, beat ballot turnout records and fight for fair pay and conditions.
The successful candidate will ensure a collaborative approach between the Member Relations Directorate staff and BMA representatives, members, other directorates and across the four UK nations. They will also play a key role as a member of the BMA senior leadership team, delivering the BMA’s newly approved five-year strategy – organising to win, campaigning to influence, enabling success. The appointee will be required to support the implementation this strategy and the accompanying organisational design work to deliver it.
This is a great opportunity to lead the Directorate; working in co-production with BMA representatives and members to continuously improve the support we provide to doctors and medical students, on an individual and collective basis, at local, regional and national level.
To be successful as a Member Relations Director you will have:
- Extensive, senior level, strategic and operational leadership experience of working in a trade union or a campaigns’ focussed professional association/membership organisation
- Empathy with and understanding of the medical profession, their working/training environments and the professional challenges facing medical students and doctors in the UK.
- Good awareness and understanding of trade union campaigning and organising, including best practice in engagement, empowerment, training and retention of volunteers or ‘lay’ members and representatives.
- Good awareness and understanding of the broader health policy landscape and relevant political and technological developments within area of expertise.
- Experience of delivering expert support and advice services, welcoming feedback to continuously improve the support available and the quality of the advice offered.
- Strong stakeholder management skills with the ability to build effective relationships with key internal and external stakeholders; including the ability to collaborate with members to support delivery of strategic priorities.
- Strong alignment with the BMA’s values and behaviours, with the ability to effectively and constructively contribute as a member of the Senior Leadership Team.
- Demonstrable success in managing, developing, engaging and motivating large teams to deliver tangible results against a strategy, with experience of change management.
This role profile outlines the current key responsibilities and expectations for the position. However, the British Medical Association (BMA) is presently engaged in an organisation design process, which aims to ensure that our structure, roles, and ways of working best support our strategic objectives and the needs of our members. As a result, whilst the position will remain in the new structure, the responsibilities and scope of this role may be subject to change as the association evolves. The BMA is committed to communicating any such changes transparently and supporting colleagues through any transitions that arise as part of this process
We anticipate that interviews will take place w/c 13th October.
Why work for us?
We offer a wide range of benefits including:
- 30 days holiday entitlement plus bank holidays and a BMA company day
- Double matching pension contributions up to 12% of salary
- Additional leave entitlement for volunteering or moving house (after completion of probationary period)
- Onsite gym and subsidised café at BMA House
- Access to a 24/7 Employee Assistance Programme (EAP) with free confidential counselling, a helpline and specialist support available
- BMA Law - discounted rates for employees requiring legal services such as will writing/conveyancing
- Multiple flexible benefits and discounts through our employee benefits platform
- Lots of Learning and Development/training opportunities via our internal learning hub
- Season ticket loan (up to £10,000) after completion of probationary period
Application process
To apply please upload an up to date version of your CV and supporting information setting out your suitability for the role.
Whether the role needs you to work at home, in an office or in a hybrid way, we`ll provide all the support you need.
If this sounds like the right opportunity for you, please apply through our website. However, if you require any reasonable adjustments or additional support at any point during the application process, please email recruitment@bma.org.uk.
Anonymous recruitment
The BMA endeavours to be an inclusive employer, ensuring fairness and consistency to select the best candidate for roles. To support our aims, we use specific software to remove all personal identifying information from CVs and applications. Personal information such as name, date of birth, age and gender are anonymised and will only become visible to hiring managers if you are selected for interview.
Diversity & Inclusion Monitoring:
Our ambition is to work together to promote a more inclusive environment, which attracts everybody with the right skills and experience and signals our commitment to celebrate and promote diversity.
BMA is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge as we recognise that diversity makes us stronger.
Please note, we are unable to provide sponsorship under the UK points-based immigration system, as we do not hold a sponsorship licence.
Member Relations Director employer: BRITISH MEDICAL ASSOCIATION
The British Medical Association (BMA) is an exceptional employer, offering a supportive and collaborative work culture that prioritises the well-being of its employees. With extensive benefits such as generous holiday entitlement, double matching pension contributions, and a commitment to professional development, the BMA fosters an environment where team members can thrive while making a meaningful impact on the medical profession. Located in the heart of London, employees enjoy access to onsite facilities and a vibrant community dedicated to advocating for doctors and medical students across the UK.
Contact Detail:
BRITISH MEDICAL ASSOCIATION Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Member Relations Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the medical field and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the BMA and its current initiatives. Show that you’re not just interested in the role, but also passionate about the mission of supporting doctors and medical students.
✨Tip Number 3
Practice your pitch! Be ready to articulate how your experience aligns with the BMA's goals. Highlight your leadership skills and how you can contribute to their five-year strategy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the BMA team.
We think you need these skills to ace Member Relations Director
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Member Relations Director role. Highlight your leadership experience and any relevant skills that align with the job description. We want to see how you can contribute to our mission!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background fits with our values at the BMA. Let us know what makes you the perfect fit for our team.
Showcase Your Experience:When detailing your experience, focus on your strategic and operational leadership roles. We’re looking for someone who understands the medical profession and has a track record of managing large teams effectively.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, if you need any adjustments during the process, just drop us an email at recruitment@bma.org.uk.
How to prepare for a job interview at BRITISH MEDICAL ASSOCIATION
✨Know Your Stuff
Make sure you thoroughly understand the BMA's mission and values. Familiarise yourself with their recent campaigns and initiatives, especially those related to member support and engagement. This will show your genuine interest in the role and help you connect your experience to their goals.
✨Showcase Your Leadership Skills
Prepare examples that highlight your strategic and operational leadership experience. Think about times when you've successfully managed large teams or led change initiatives. Be ready to discuss how you can motivate and engage staff to achieve tangible results.
✨Engage with Empathy
Demonstrate your understanding of the medical profession and the challenges faced by doctors and medical students. Share insights on how you would approach member relations with empathy and support, showing that you truly care about their needs and concerns.
✨Build Relationships
Highlight your stakeholder management skills by discussing how you've built effective relationships in previous roles. Be prepared to talk about your collaborative approach and how you would work with BMA representatives and members to deliver on strategic priorities.
