At a Glance
- Tasks: Lead venue operations and deliver exceptional events at a historic London venue.
- Company: Join the British Medical Association, a key player in supporting UK doctors.
- Benefits: 30 days holiday, competitive salary, and a focus on sustainability.
- Other info: Fixed term maternity cover role with excellent career development opportunities.
- Why this job: Make a real impact in a dynamic environment while driving commercial success.
- Qualifications: Proven leadership in events or hospitality with strong financial management skills.
The predicted salary is between 55000 - 66000 £ per year.
The British Medical Association (BMA) is the trade union and professional body for doctors in the UK.
We represent, support and negotiate on behalf of all UK doctors and medical students.
BMA House is the headquarters of the British Medical Association (BMA), a stunning Grade II listed venue in the heart of Bloomsbury.
This historic London venue provides a backdrop to a whole host of events including conferences, parties, awards ceremonies and meetings.
BMA House is one of London's leading sustainable event venues, combining historic elegance with exceptional customer experiences.
We are seeking an exceptional Head of Venues to lead our award-winning venue business during a period of continued growth and development.
The position plays a critical role in supporting the BMA's wider organisational strategy by creating an inclusive environment for members and staff, generating commercial income that contributes to the association's financial sustainability and supporting the organisation's environmental and sustainability goals.
About the role As the Head of Venues, this role is responsible for providing strategic leadership for the BMA's venue operations, balancing commercial objectives with the organisation's internal requirements.
You will work closely with senior stakeholders, suppliers and contractors to ensure the venue remains competitive within a dynamic and evolving market.
You will have overall responsibility for venue operations, financial performance, supplier management, service delivery, compliance and business development, while leading both direct and indirect teams to deliver events throughout the year.
This is a fixed term maternity cover role for up to 12 months and is based on-site at BMA House.
It may involve early starts or evening work to support to oversee the delivery of events .
To be successful as the Head of Venues you’ll have: Significant leadership experience in venue, hospitality, events or catering management.
Experience in implementation of business changes or initiatives to drive efficiency and business optimisation.
Strong commercial acumen with experience managing large budgets and delivering revenue growth.
Demonstrable experience managing operational teams in a customer-focused environment.
Excellent financial management skills, including budgeting, forecasting and profit and loss accountability.
Strong communication, influencing and stakeholder management skills.
Strong negotiation and contract management experience.
Proven ability to develop business strategies and deliver operational improvements.
Excellent organisational and problem-solving skills, with the ability to make sound decisions under pressure.
Ability to understand and develop marketing programmes and opportunities A strong understanding of sustainability initiatives in an events environment A strong understanding of customer service excellence and client relationship management.
The ability to identify market trends and translate them into commercial opportunities.
Hotel, Hospitality or Events Management qualification, or equivalent experience.
Personal Licence holder.
Why work for us?
We offer a wide range of benefits including: 30 days holiday entitlement plus
Head of Venues in London employer: BRITISH MEDICAL ASSOCIATION
The British Medical Association (BMA) is an outstanding employer, offering a dynamic work environment at the prestigious BMA House in London. With a strong commitment to sustainability and exceptional client service, employees benefit from a collaborative culture that fosters professional growth and development opportunities. Join us to be part of a team that values innovation and excellence in delivering memorable events.
Contact Details:
BRITISH MEDICAL ASSOCIATION Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Venues in London
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We think you need these skills to ace Head of Venues in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
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How to prepare for a job interview at BRITISH MEDICAL ASSOCIATION
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at BRITISH MEDICAL ASSOCIATION. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
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In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
