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- Tasks: Join our team as a Marina Operative, providing top-notch customer service by the water.
- Company: Premier Marinas is the UK's largest marina, located in beautiful Brighton.
- Benefits: Enjoy competitive pay, private medical cover, online GP access, and flexible working hours.
- Why this job: Work outdoors, develop your skills, and be part of a supportive team culture.
- Qualifications: Customer service experience and a positive attitude are essential; training provided for all levels.
- Other info: Diversity is valued here; we encourage everyone to apply regardless of background.
The predicted salary is between 24000 - 36000 £ per year.
Enjoy working by the water? This role could be for you! We are seeking to recruit a Marina Operative to work at our Brighton Marina, the UK's largest marina set on the outskirts of Brighton, East Sussex.
The successful candidate will be joining a dedicated team who work hard to provide the highest levels of customer service and satisfaction. Applicants must be able to demonstrate the following in order to qualify for consideration:
- Proven customer service or customer facing experience
- Must have a “can do” attitude
- The ability to work alone and as part of a team
- Be able to stay calm under pressure
This is a great opportunity for an enthusiastic person with a flexible work ethic to join our team. The ability to use multiple IT systems and deliver outstanding customer service is essential. A good knowledge of boats would be desirable but not essential as training, where required, will be given. In all cases we will support you to grow your skills and assist you to reach your potential.
This role will be a mixture of office based and some outdoor working. The rota will provide for working some weekends and bank holidays, working 10 days on and 4 days off.
Premier Marinas offers a competitive salary and pension, 24/7 access to an online GP, Private Medical Cover, free onsite parking, annual leave including additional birthday leave and other benefits, alongside training and development opportunities delivered through our dedicated online academy.
If you’re excited about this role but your past experience doesn’t align perfectly, we encourage you to still apply. Full training can be provided, and you may be just the right candidate for this or for any other roles we have – apply today!
We believe that diversity makes us stronger. We will treat all applicants equally and with respect irrespective of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Note: Proof of eligibility to work in the UK on start of contract will be required.
Application deadline: Monday 14th July 2025 although we reserve the right to appoint prior to this date. Successful applicants will be contacted and invited for interview no later than 2 weeks after the closing date.
Address: Premier Marinas Ltd, Western Concourse, Brighton and Hove, Brighton BN2 5UP
Marina Operative employer: British Marinemember
Contact Detail:
British Marinemember Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marina Operative
✨Tip Number 1
Familiarise yourself with Brighton Marina and its operations. Understanding the environment you'll be working in can help you stand out during interviews, as it shows your genuine interest in the role.
✨Tip Number 2
Highlight any customer service experience you have, even if it's not directly related to marinas. Be ready to share specific examples of how you've handled challenging situations or provided excellent service.
✨Tip Number 3
Demonstrate your 'can do' attitude by preparing to discuss how you approach teamwork and problem-solving. Think of instances where you've successfully collaborated with others or tackled tasks independently.
✨Tip Number 4
If you have any knowledge of boats or marine activities, make sure to mention it! Even if it's just a hobby, showing enthusiasm for the maritime world can give you an edge over other candidates.
We think you need these skills to ace Marina Operative
Some tips for your application 🫡
Highlight Customer Service Experience: Make sure to emphasise any previous customer service or customer-facing roles in your CV and cover letter. Use specific examples to demonstrate how you provided excellent service and handled challenging situations.
Show Your Attitude: In your application, convey your 'can do' attitude. Use positive language and examples that showcase your enthusiasm and willingness to take on challenges, whether working alone or as part of a team.
Demonstrate Flexibility: Mention your flexibility regarding work hours, especially since the role involves weekends and bank holidays. Highlight any past experiences where you adapted to changing schedules or worked in varied environments.
Tailor Your Application: Customise your CV and cover letter to reflect the specific skills and qualities mentioned in the job description. If you have knowledge of boats, even if limited, be sure to include that as it could set you apart from other candidates.
How to prepare for a job interview at British Marinemember
✨Show Your Customer Service Skills
Since this role requires proven customer service experience, be prepared to share specific examples of how you've successfully handled customer interactions in the past. Highlight your ability to stay calm under pressure and provide excellent service.
✨Demonstrate a 'Can Do' Attitude
Employers are looking for candidates with a positive mindset. During the interview, express your enthusiasm for the role and your willingness to tackle challenges. Share instances where your attitude made a difference in your work.
✨Emphasise Teamwork and Independence
This position requires both teamwork and the ability to work independently. Be ready to discuss experiences where you thrived in a team setting as well as times when you successfully managed tasks on your own.
✨Familiarise Yourself with IT Systems
As the role involves using multiple IT systems, it’s beneficial to mention any relevant experience you have with technology. If you're not familiar with specific systems, express your eagerness to learn and adapt quickly.
