At a Glance
- Tasks: Join a dynamic team to provide top-notch customer service and maintain our marina.
- Company: Premier Marinas, a friendly and diverse workplace in the marine industry.
- Benefits: Competitive salary, private medical cover, online GP access, and extra birthday leave.
- Other info: Enjoy a vibrant work environment with seasonal duties and excellent career growth.
- Why this job: Dive into a unique role with training opportunities and a chance to work outdoors.
- Qualifications: Customer service experience, flexibility, and a full clean UK driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
If you’re looking to explore a career within the marine industry and want to work in a diverse role with training provided – we have the role for you! Premier Marinas are looking to recruit a Marina & Maintenance Operative at Chichester Marina. The successful candidate will be joining a friendly, dedicated team who work hard to provide the highest levels of customer service and satisfaction.
This is a multi-facetted role and is a great opportunity for a customer-focused individual with a flexible work ethic to join our team in a busy purpose-built marina and boatyard.
Candidates must be able to demonstrate:
- Proven customer service or customer facing experience
- Flexibility and adaptability to both marina and maintenance operations
- Ability to learn and use computer software systems
- A can do attitude and flexible approach to teamwork
- Be able to stay calm under pressure
- A good knowledge of boats and basic property maintenance is desirable
- A full clean UK driving licence is essential
This role involves working outdoors year-round in all weather conditions and operates on a seasonal summer and winter duty rota, which includes some weekends and Bank/Public Holidays and nights.
Premier Marinas offers a competitive salary and pension, 24/7 access to an online GP, Private Medical Cover, free onsite parking, annual leave including additional birthday leave and other benefits, alongside training and development opportunities delivered through our dedicated online academy.
At Premier Marinas, we believe diversity makes us stronger. We treat all applicants equally and with respect, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Closing date for applications is Sunday 19th July 2026 although we reserve the right to appoint prior to the closing date. Successful applicants will be contacted within 2 weeks of that date.
Marina and Maintenance Operative in Chichester employer: British Marinemember
Premier Marinas is an excellent employer for those seeking a fulfilling career in the marine industry, particularly at our vibrant Chichester Marina. We pride ourselves on fostering a supportive work culture that values teamwork and customer service, while offering comprehensive training and development opportunities through our online academy. With competitive benefits including private medical cover, flexible working arrangements, and a commitment to diversity, we ensure our employees thrive both personally and professionally in a dynamic outdoor environment.
StudySmarter Expert Advice🤫
We think this is how you could land Marina and Maintenance Operative in Chichester
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at British Marinemember. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like British Marinemember before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Marina and Maintenance Operative in Chichester
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to British Marinemember:Your cover letter is your chance to shine! Tell us why you want to work at British Marinemember specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at British Marinemember!
How to prepare for a job interview at British Marinemember
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
