At a Glance
- Tasks: Join our catering team to serve delicious meals and support exciting events.
- Company: Be part of the Royal British Legion, a leading Armed Forces charity.
- Benefits: Enjoy 28 days paid holiday, flexible working options, and professional development opportunities.
- Other info: Flexible hours with opportunities for career growth and community involvement.
- Why this job: Make a difference while working in a vibrant environment at a unique visitor destination.
- Qualifications: Experience in catering or hospitality and a passion for great customer service.
The predicted salary is between 32702 - 37452 £ per year.
We’re looking for an experienced Food Service Assistant to join our busy catering team at the National Remembrance Gardens on a 9-month fixed-term contract. With a 380-seat restaurant, coffee shop, large-scale events and hospitality functions catering for up to 500 guests, this is a varied role where no two days are quite the same.
From serving freshly prepared meals and barista-style coffees to supporting special events and functions, you’ll be part of a team delivering a great food and drink experience across one of the UK’s most distinctive visitor destinations. The National Remembrance Gardens is one of Staffordshire’s most distinctive visitor attractions, welcoming people throughout the year to explore its beautiful grounds, discover its memorials and attend a wide range of events.
With busy restaurants, cafés and event spaces, there’s much more happening behind the scenes than you might expect, making it an exciting and varied place to work. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You’ll be hands-on across our catering outlets, helping everything run smoothly from preparation through to service. Whether you're welcoming visitors, serving food and drinks, setting up for an event or keeping our dining areas looking their best, you'll take pride in getting the details right.
We're looking for someone who enjoys a busy service, works well alongside colleagues and knows how important friendly, efficient service is to the overall visitor experience. You'll bring previous experience in catering, hospitality or food service, along with a good understanding of food hygiene and health and safety standards. You'll be confident dealing with customers, comfortable working at pace and happy to turn your hand to different tasks throughout the day. Flexibility to work weekends and occasional evenings is important, particularly when supporting events.
If you enjoy the variety of hospitality but would like to work somewhere that offers much more than a traditional restaurant or café setting, we'd love to hear from you.
Please note that this role will be based onsite at the National Remembrance Gardens, Burton-on-Trent DE13 7AR. The hours are 30 hours per week with working any 5 from 7, flexibility for this role is key.
Employee benefits include:
- 28 days paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
About Us: Since 1921, the Royal British Legion has been dedicated to supporting members of the Armed Forces community, and we will continue to be there for as long as we are needed, ensuring their unique contribution is never forgotten. As the UK's largest Armed Forces charity, we are proud to have over 180,000 members, 110,000 volunteers, 1,900 employees, and a wide network of partners and charities working together to provide lifelong support, whatever the need and whenever it is required.
We are committed to supporting our people through flexible and hybrid working where possible, a strong focus on wellbeing, and opportunities to develop skills and grow careers while making a meaningful impact.
Food Service Assistant in Burton upon Trent employer: British Legion
The Royal British Legion is an exceptional employer, offering a unique opportunity to lead and make a significant impact in the Northern Ireland and Republic of Ireland regions. With a strong commitment to employee wellbeing, flexible working options, and generous benefits including a robust pension scheme and professional development opportunities, RBL fosters a supportive and inclusive work culture that empowers its staff to thrive while championing the needs of the Armed Forces community.
StudySmarter Expert Advice🤫
We think this is how you could land Food Service Assistant in Burton upon Trent
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Food Service Assistant in Burton upon Trent
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at British Legion
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at British Legion. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
