At a Glance
- Tasks: Lead and support a team of Property Managers while enhancing the occupier experience.
- Company: Dynamic property management firm focused on placemaking in London.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a vibrant team dedicated to sustainability and customer satisfaction.
- Why this job: Make a real impact in property management and enhance community experiences.
- Qualifications: Experience in service charge management and strong leadership skills.
The predicted salary is between 60000 - 75000 £ per year.
Location: Broadgate, London (Hybrid – 4 days in office)
Reporting to: Client Services Director
Type of contract: Permanent
The Role
Our property management division focuses on placemaking and delivering management services throughout the lifecycle of our developments. With a focused range of services, we pride ourselves on a tailored approach adding value and enhancing the occupier, shopper, visitor, and resident experience.
What You’ll Do
- Line manage and support Property Managers in their properties, overseeing welfare, training, development, and discipline of the management team in line with company policies.
- Produce the annual building service charge budget and management accounts, coordinating internal resources and ensuring strict adherence to published programmes.
- Develop and maintain excellent relationships with all stakeholders, especially office and retail occupiers, communicating regularly and soliciting feedback to identify improvement areas.
- Act as Responsible Person in emergencies, ensuring occupiers are aware of building incident procedures and risk assessments, and arrange appropriate emergency and out‑of‑hours cover.
- On-board and work closely with Work Ready occupiers or Storey team when adopted, ensuring service provision aligns with customer expectations and lease terms.
- Ensure health and safety of all occupants, visitors, public and staff in common areas, maintaining emergency procedures and safe working practices per legal requirements.
- Keep the Client Services Director updated on developments or significant issues, offering solutions and taking direction as needed.
- Deliver ESG policies related to waste management, energy procurement, and water savings.
About You
- Experience in Service Charge & Financial Management
- Strong Leadership and Motivational Skills
- Excellent Health & Safety Management
- Contract Management expertise
- Proficient IT skills
- Methodical, highly organized, detail‑oriented and prioritizing ability
- Passion for delivering exemplary customer service
- Self‑disciplined, confident, proactive, accurate and professional
- Project and Fabric Management experience
Senior Property Manager - Broadgate employer: British Land
As a Senior Property Manager at our Broadgate location, you will join a dynamic team that values innovation and collaboration in property management. We offer a hybrid working model, competitive benefits, and a strong commitment to employee development, ensuring you have the resources and support needed to thrive in your role. Our inclusive work culture fosters growth and encourages meaningful contributions, making us an exceptional employer for those seeking a rewarding career in property management.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Property Manager - Broadgate
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your experience aligns with their focus on placemaking and enhancing the occupier experience. Show them you’re not just another candidate!
✨Tip Number 3
Practice your leadership skills! Be ready to discuss how you've successfully managed teams in the past, especially in terms of training and development. Highlight your ability to motivate others and maintain high standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Property Manager - Broadgate
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership and financial management experience, as these are key for the Senior Property Manager role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about property management and how you can enhance the occupier experience. Be specific about your achievements and how they relate to the role.
Showcase Your Communication Skills:Since building relationships is crucial, demonstrate your communication skills in your application. Mention any experiences where you've successfully engaged with stakeholders or improved customer service.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at British Land
✨Know Your Stuff
Make sure you’re well-versed in property management principles, especially around service charge and financial management. Brush up on your knowledge of health and safety regulations, as well as any recent developments in ESG policies. This will show that you’re not just interested in the role but also committed to staying informed.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you’ve motivated your team or resolved conflicts. This is crucial for a Senior Property Manager role, so be ready to discuss your leadership style and how it aligns with the company’s values.
✨Build Relationships
Since the role involves maintaining excellent relationships with stakeholders, come prepared with examples of how you’ve built rapport with clients or occupiers in previous roles. Highlight your communication skills and how you solicit feedback to improve services, as this will resonate well with the interviewers.
✨Be Proactive and Solution-Oriented
During the interview, demonstrate your proactive approach by discussing how you’ve tackled challenges in property management. Share specific instances where you identified issues and implemented solutions, especially in emergencies or during project management. This will showcase your ability to think on your feet and take initiative.
