At a Glance
- Tasks: Manage residential properties, prepare reports, and oversee maintenance and tenant relations.
- Company: Dynamic property management firm in the heart of London.
- Benefits: Market-leading benefits, hybrid work model, and career development opportunities.
- Other info: Flexible work environment with opportunities for growth and learning.
- Why this job: Join a vibrant team and make a real difference in residential living experiences.
- Qualifications: Experience in residential property management and strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Department: Management Surveying
Location: MARBLE ARCH, LONDON (Hybrid – 4 days in office)
Reporting to: HEAD OF SURVEYING
Type of contract: PERMANENT
The Role
As a Residential Manager within the Property Management – Surveying team you will be responsible for designated properties and tasks across our residential portfolio as reasonably requested and undertaking all tasks proactively and diligently.
What You’ll Do
- Coordinating and preparing management reports, maintaining tenancy schedules and other reporting requirements as may arise from time to time.
- Ensuring property management systems and property records are maintained and accurate.
- Managing residential agents.
- Inspecting properties, overseeing defects, residential refurbishment programmes and implementation of Landlord works.
- Dealing with AST renewals and assignment of apartments.
- Overseeing the payment of utilities and rates and other non-recoverable costs.
- Managing arrears and payments due – supporting accounting colleagues as appropriate.
- Assisting as required with service charge budget approvals and reconciliations.
- Overseeing preparation and works associated with EPCs.
- Managing processes associated with the property management functions.
- Ensuring compliance with BL policies and best practices.
- Providing any reasonably requested support to other retail team members, particularly in relation to holiday cover and ad‑hoc tasks that may arise from time to time.
About You
- Highly customer focused.
- Excellent organisational, written, and verbal communication skills.
- Able to self‑manage and prioritise own workload, but ready to ask colleagues for advice or support tackling new or different areas.
- Able to accept and act on feedback.
- Flexibility – able to deal with different levels of workload.
- Ability to take initiative and make suggestions for improvement.
- Good IT skills – Word, Excel, PowerPoint.
- Numerate with business acumen.
Experience
- Previous experience in residential block and AST property management is essential.
- Previous experience in managing mixed‑use developments.
- Experience interpreting leases would be an advantage.
- Experience in dealing with service charges.
- Understanding of rating and utilities and dealing with suppliers.
Benefits include market‑leading benefits.
Residential Property Manager - Hybrid London employer: British Land
As a Residential Property Manager in our dynamic Marble Arch office, you will thrive in a supportive and collaborative work culture that prioritises employee growth and development. With a strong focus on customer service and a commitment to excellence, we offer market-leading benefits and the opportunity to manage a diverse residential portfolio in one of London's most vibrant areas, ensuring your role is both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Residential Property Manager - Hybrid London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field. Attend industry events or join online forums where you can meet potential employers and learn about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its properties. Be ready to discuss how your experience aligns with their needs, especially in managing residential properties. Show them you’re not just another candidate; you’re the one they’ve been looking for!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Residential Property Manager - Hybrid London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Residential Property Manager role. Highlight your experience in residential block management and any relevant skills that match the job description. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how your previous experiences make you the perfect fit for us. Keep it concise but engaging!
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your written application reflects that. Use clear language and structure your application well. We love a good, organised presentation!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at British Land
✨Know Your Properties
Before the interview, make sure you research the properties you'll be managing. Familiarise yourself with the area, the types of tenants, and any recent developments. This shows your potential employer that you're proactive and genuinely interested in the role.
✨Showcase Your Communication Skills
As a Residential Property Manager, communication is key. Prepare examples of how you've effectively communicated with tenants, agents, or colleagues in the past. Be ready to discuss how you handle difficult conversations or resolve conflicts.
✨Demonstrate Organisational Skills
Highlight your ability to manage multiple tasks and priorities. Bring along examples of reports or schedules you've created in previous roles. This will help illustrate your organisational skills and your ability to keep everything running smoothly.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with arrears or managing a refurbishment project. Think through some scenarios beforehand and prepare your responses. This will show that you can think on your feet and are ready for the challenges of the role.
