Job title: Technology AI Business Partner
Department: Technology
LOCATION: Marble Arch, London
REPORTING TO: Technology Business Partner Lead
TYPE OF CONTRACT: Full-Time
PLACES, PEOPLE, PREFER
Our purpose is to create and manage outstanding places which deliver positive outcomes for all our stakeholders on a long term, sustainable basis.
We are a FTSE 100 business with a strong balance sheet and over £13bn of assets under management. But with just 600 employees you’re given the ability to make a big impact and elevate your career quickly.
Our diverse, passionate team of experts works on some of the most ambitious, innovative and sustainable projects in the country – from our high-quality campuses across central London, to some of the top retail schemes in the UK – providing a rewarding career journey where you can shape how you grow.
We believe in shared success and enabling people to be themselves. If you want to feel listened to and understood in an environment where your opinions count and bright ideas are encouraged, you’ve come to the right place!
In our recent engagement survey 81% of our employees stated they were proud to work for British Land!
THE ROLE
As Technology AI Business Partner, you will play a critical role in translating British Land’s AI strategy into practical, value‑led delivery across the business.
You will act as a key enabler connecting Technology, Governance and business teams, ensuring AI tools and automation are deployed where they create clear value, within defined governance and risk guardrails.
It is a hands‑on, commercially focused business partnering role, responsible for:
- Supporting the Digital Skills & AI Forum to drive adoption of AI productivity tools,
- Supporting well‑governed AI proofs of concept (PoCs),
- Helping teams translate real business problems into clearly scoped, value‑led AI initiatives,
- And ensuring AI activity is tracked, governed and aligned to strategic priorities.
You will operate across all four pillars of the AI strategy — productivity tools, specialist AI, back‑office automation and front‑office platforms — working closely with business leaders, the AI Board, and the Digital Skills & AI Forum.
WHAT YOU’LL DO
AI Strategy & Business Partnering
- Act as the day‑to‑day business partner for AI adoption, supporting teams across Corporate, Real Estate, Development and Operations.
- Translate strategic objectives into practical AI use cases, with clear outcomes, benefits and delivery plans.
- Help teams distinguish between everyday productivity use, specialist AI tools and higher‑risk agentic or workflow automation.
Productivity Tools & Adoption
- Provide hands‑on expertise and content to the Digital Skills & AI Forum to support adoption and effective use of approved AI productivity tools (e.g. Copilot, Claude, ChatGPT where approved).
- Work hands‑on with teams to identify high‑value use cases, improve ways of working and build practical AI confidence.
- Support and contribute to the Digital Skills & AI Forum, sharing best practice and surfacing emerging needs and risks.
Proofs of Concept & Specialist Tools
- Partner with business teams to shape specialist AI opportunities by structuring use cases, defining success measures, developing business cases, and scoping proposals for governance. Tool identification remains business‑led; the Tech AI Business Partner ensures ideas are robust and delivery‑ready before entering the governance process
- Coordinate PoCs with Tech colleagues and suppliers to ensure timely, well‑governed delivery.
- Ensure benefits, costs and risks are documented and visible within the AI use‑case portfolio.
Governance, Risk & Value Tracking
- Ensure AI initiatives follow agreed governance and acceptable‑use frameworks, escalating appropriately based on risk.
- Support the AI Board through accurate use‑case documentation, benefits tracking and early visibility of issues.
- Help embed consistent benefits tracking so AI value is measurable, not anecdotal.
Material Back‑Office Automation Support
- Support the demand-shaping and scoping of material back-office automation initiatives — those that go beyond the Microsoft suite, require architectural input or carry significant scope.
- Work closely with the Head of Technology Business Partnering to ensure the Technology perspective is properly represented, and with the Head of PMO & Value Architecture to ensure alignment with portfolio governance.
- Delivery resource for these initiatives will be commissioned on a project basis; this role provides the requirements and scoping input that makes commissioning effective.
- Lighter‑touch Microsoft 365 automation (Power Automate, Copilot Studio and similar) delivered via Digital Skills requests is owned by the Head of PMO & Value Architecture and sits outside this role's remit.
ABOUT YOU
- You are a strong business technologist who combines commercial awareness with the ability to work hands‑on with teams.
- You are comfortable operating in emerging, ambiguous spaces, but disciplined about structure, governance and outcomes.
Skills & Experience
- Experience in a Technology Business Partner, Business Analyst or similar role, working closely with non‑technical stakeholders.
- Strong understanding of how digital and AI tools can improve processes, productivity and decision‑making.
- Experience shaping requirements, business cases and benefits tracking.
- Ability to explain AI concepts clearly and pragmatically to non‑technical audiences.
- Comfortable navigating governance, risk and compliance considerations.
- Strong stakeholder management and facilitation skills.
Personal Attributes
- Commercially minded and outcome‑focused.
- Confident working across multiple teams and priorities.
- Pragmatic, structured and calm in ambiguity.
- Curious, with a genuine interest in how AI is changing ways of working.
- Credible and trusted — able to challenge constructively where needed.
OUR SHARED VALUES
Our values are what we stand for at British Land, they’re not just a label on the door; they connect us every day to our vision, purpose, and strategy. They help us to promote an inclusive, positive, and collaborative culture. You can read more on our corporate website.
Bring your whole self
Listen & Understand
Smarter together
Build for the future
Deliver at pace
A REWARDING PLACE TO BE
Our People – Just ask anyone why they love working here and they will tell you it’s the people. They’re highly talented, passionate, and collaborative! We thank our people with rewards that feel rewarding; you can review our market leading benefits here.
OUR RECRUITMENT PROCESS
If you enjoy bringing your whole self to work, share our values and are excited about our purpose we’d love to hear from you! We are committed to providing an accessible and inclusive process learn more about our selection process here.
#LI-Hybrid
Please note that we endeavour to get back to all applicants within 28 days. If you haven’t heard from us within this period, please assume that you have been unsuccessful on this occasion.
