At a Glance
- Tasks: Manage technical services and ensure smooth operations of building systems.
- Company: Join a leading property management firm in the heart of London.
- Benefits: Enjoy a competitive salary, hybrid working, and career development opportunities.
- Other info: Dynamic role with opportunities for growth and innovation in a collaborative environment.
- Why this job: Make a real impact on building management and enhance tenant experiences.
- Qualifications: Experience in engineering management and strong communication skills required.
The predicted salary is between 55000 - 65000 € per year.
Department: Property Management
Location: Marble Arch, London (Hybrid – 4 days in office)
Reporting to: Senior Technical Manager
Type of Contract: Permanent
The Role
To implement and maintain effective management systems and procedures in the delivery and continuity of service of the mechanical, electrical, transport and public health services to the tenant, while protecting and enhancing landlord assets within the building/estate. To contribute to the management of health, safety and wellbeing for all users of the building/estate. The successful candidate will be expected to liaise directly with the principal service partner for all MEP works.
What You’ll Do
- Contract management.
- Organise and attend monthly meetings with associated contractors.
- Monitor, analyse and interpret the correct functioning of plant and systems via the building management system or other means.
- Carry out random checks of critical plant operation.
- Review contractors reports and any proposals.
- Carry out regular audits and inspections of all plant, related areas and equipment.
- Review contractor’s proposals and switching schedules for electrical shutdown works to ensure optimum level of service to occupiers and systems.
- Attend site during shutdowns and essential works as necessary.
- Attend site as necessary in the event of any emergency work or call out.
Compliance with all current legislation and recommended standards:
- Verify contractors risk assessments are up to date and appropriate to building and maintenance tasks.
- Ensure all written schemes are up to date.
- Ensure contractors emergency lighting log records are up to date.
- Management of water treatment regime ensuring that water treatment manuals are up to date.
- Manage status of lift inspections and report via lift minutes.
- Ensure that all statutory inspections are carried out by the due date and manage/monitor progress of actions via external reports spreadsheet attached to appropriate minutes.
Provide day-to-day technical and operational support to building managers and occupiers.
Management of the permit to work system and check method statements where appropriate.
Liaise with building management and occupiers regarding operational and technical matters such as plant shutdowns and work impacting on occupiers operation.
Review occupier license applications. Review and comment on drawings, specifications and reports submitted by the occupiers and advise the landlord accordingly of any impact on base build operations or any technical or lease concerns. Liaise with tenant consultants on any technical or operational revisions. Monitor tenant fit-out work and liaise as necessary to ensure that work complies with the approved license for alteration. Carry out random inspection of fit-out works and report, liaise on findings as necessary.
Undertake regular audits of maintenance programme. Review call out sheets and investigate as necessary. Review concept PPM sheets/reports and investigate as necessary. Carry out random inspections of PPM/reactive works completed and in progress.
Preparation and management of engineering service charge budgets, to include procurement as per BL’s policies. Budget control, preparation of relevant specification, raising orders/instructions/contracts and verifying (processing) invoices. To develop, implement and manage environmental and energy conservation programmes, (working with others where necessary) ensuring optimum usage of energy. To advise on potential problems, improvements and possible savings. Analyse monitoring & targeting reports and investigate and action as necessary. Arrange independent energy audits as necessary and action recommendations as necessary.
Analysis and management of all engineering data/reports, ensuring that appropriate action/follow up is achieved. Identify & agree specialist consultant roles and review consultants brief on a regular basis. Manage other audit reports. Review actions/progress and monitor monthly via external reports spreadsheet attached to M&E minutes.
Implementation, management, and development of the concept planned maintenance system, ensuring information, plant history, drawings and technical information is accurate and up to date. Develop and maintain the base building asset register. Review and develop site-specific maintenance tasks. Ensure drawing and O&M’s are updated to reflect any changes carried out to the installed systems. Develop, implement, and maintain site-specific plant replacement programme. In conjunction with budgetary control (plant life cycle asset management).
To ensure that the production of engineering service specifications, contracts and associated documentation properly represent the service requirement of the premises and are presented and executed in accordance with company guidelines. Prepare contract documentation to include: tender documents, agreements and specifications. Manage tendering procedures. Analyse tenders. Undertake post tender interviews. Produce client contract placing report. Manage contractor closely during mobilization period and through to completion.
To ensure that the senior technical services manager, estate director and building management team are regularly appraised of any new developments or issues of a problematic nature. Report on any emergency incident that occurs. Report on any concerns relating to plant operation. Report on any tenant relationship related issue. Report any issue that could or will involve the HSE or EHO.
To ensure that new buildings and areas of public realm are handed over in accordance with BL guidelines and that all manuals are in place as soon as is reasonably practicable.
Set up new utility contracts for handed over buildings and public realm as required. Conduct monthly utility recharges via the BL billing platform. Report on energy usage as per BL reporting requirements. To ensure that the property’s electronic security systems are fully operational and maintained as per the manufacturer’s guidance and current best practice. Report on any concerns relating to plant operation. Liaise with the systems department as required, regarding contract specifications, maintenance regimes, auditing, equipment upgrades, documenting changes etc. Ensure maintenance contracts are in place.
To ensure the requisite engineering standards executed in the management of buildings are commensurate with those standards promoted by the board and detailed in the operations manuals. Ensure adherence to British Land’s pathway to net zero carbon.
About You
- Responsibility and ownership of complete engineering and electronic security service delivery.
- Engineering management.
- Commercial awareness, business acumen.
- Must have a customer focused attitude and a flexible working style.
- Budget management.
- Excellent communication skills.
- Strong leadership and motivational skills.
- 3rd party/contractor management.
- Health & safety.
- Project management, including demised tenant fit-out experience.
- HNC/HND or above.
Technical Services Manager - Brock Street, Regents Place in London employer: British Land
As a Technical Services Manager at our Marble Arch location, you will thrive in a dynamic and supportive work environment that prioritises employee wellbeing and professional growth. We offer a hybrid working model, competitive benefits, and opportunities to lead innovative projects that contribute to sustainability and energy conservation. Join us to be part of a collaborative team dedicated to excellence in property management and enhancing tenant experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Services Manager - Brock Street, Regents Place in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Technical Services Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Know their values and how they align with your skills. This will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your experience in engineering management and contractor oversight.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly. Plus, it shows you're serious about joining our team. Don't miss out on this opportunity!
We think you need these skills to ace Technical Services Manager - Brock Street, Regents Place in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Services Manager role. Highlight relevant experience in engineering management, contract management, and any specific projects that showcase your skills in health and safety compliance.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Use it to explain how your background aligns with our needs, especially in managing technical services and liaising with contractors.
Showcase Your Communication Skills:Since this role involves a lot of liaising with various stakeholders, make sure to highlight your excellent communication skills in your application. Give examples of how you've effectively communicated in past roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at British Land
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to mechanical, electrical, and public health services. Be ready to discuss specific systems and procedures you've managed in the past, as well as any relevant legislation. This will show that you're not just familiar with the role but also passionate about it.
✨Showcase Your Management Skills
Prepare examples of how you've successfully managed contractors and projects before. Think about times when you had to organise meetings, review proposals, or handle emergencies. Being able to articulate these experiences will demonstrate your leadership and project management capabilities.
✨Be Ready for Compliance Questions
Since compliance is a big part of this role, be prepared to discuss how you've ensured adherence to health and safety regulations in previous positions. Bring up any audits or inspections you've conducted and how you handled any issues that arose. This will highlight your attention to detail and commitment to safety.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their current projects, challenges they face in property management, or how they approach energy conservation. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
