Technical Services Director - Property in London

Technical Services ManagerDepartment: Property ManagementLOCATION: London - Paddington Central Hybrid - 4 days in officeREPORTING TO: Senior Technical Services ManagerTYPE OF CONTRACT: PERMANENTPLACES PEOPLE PREFER Our purpose is to create and manage outstanding places which deliver positive outcomes for all our stakeholders on a long term, sustainable basis.We are a FTSE listed business with a strong balance sheet and 15.2bn of assets under management. Our diverse, passionate team of experts works on some of the most ambitious, innovative and sustainable projects in the country - from our high-quality campuses across central London, to some of the top retail schemes in the UK - providing a rewarding career journey where you can shape how you grow. In our latest engagement survey, 81% of colleagues said they are proud to work at British Land!THE ROLEAs a Technical Services Manager, you will play a key role in ensuring the safe, efficient and sustainable operation of a prestigious mixed-use estate. You will lead the delivery and continuity of critical building services, working closely with occupiers, service partners and internal stakeholders to drive operational excellence and customer satisfaction. You will be responsible for delivering technical solutions that support the long-term performance of the asset. You will have the opportunity to influence major building improvements, sustainability and capital improvement initiatives, whilst taking ownership of compliance and data reporting. You will be joining a team committed to creating exceptional places, delivering best-in-class service and supporting British Land's ambitious sustainability and customer experience objectives.WHAT YOU’LL DOContract Management: Organise and attend monthly meetings with associated contractors. Monitor, analyse and interpret the correct functioning of plant and systems via the Building Management System or other means. Review contractor reports and any proposals. Carry out regular audits and inspections of all plant, related areas and equipment. Review contractor proposals and switching schedules for electrical shutdown works to ensure optimum level of service to occupiers and systems. Attend site as necessary in the event of any emergency work or call out.Verify contractor risk assessments are up to date and appropriate to building and maintenance tasks. Ensure that the fire e-logbook including the contractor’s emergency lighting log records are up to date on Records for Buildings. Manage water treatment regime ensuring that water treatment e-logbooks are up to date on Records for Buildings. Manage status of lift Inspections and report via lift minutes. Ensure that all statutory inspections are carried out by the due date and manage/monitor progress of actions via external reports spreadsheet attached to appropriate minutes.Provide day-to-day technical and operational support to Building Management and occupiers.Support to Building Management with Permit to Work System and check method statements where appropriate. Liaise with Building Management and occupiers regarding operational and technical matters such as plant shutdowns and work impacting on occupier operation.Carry out random inspections of fit-out works, report findings and follow up as required.Carry out random inspections of preventative maintenance / reactive works completed and in progress.Preparation and Management of engineering service charge budgets, to include procurement as per British Land’s policies. Analyse monitoring & targeting reports and investigate and action as necessary. Analyse and manage all engineering data/reports, ensuring that appropriate action/follow up is achieved. Review actions/progress and monitor monthly via external reports spreadsheet attached to Maintenance & Engineering, Building Management System or lift minutes.Maintain the base building asset register. Ensure drawing and Operations & Maintenance manuals are updated to reflect any changes carried out to the installed systems. Assist in the production of engineering service specifications, contracts and associated documentation, ensuring that they properly represent the service requirement of the premises and are presented and executed in accordance with company guidelines. Assist with managing tendering procedures, analyse tenders, undertake post-tender interview, produce the Client Contract Placing Report, manage contractors closely during the mobilisation period and through to completion.To ensure that the Estate Director, Client Services Director and Building Management are regularly apprised of any new developments or issues of a problematic nature. To ensure new buildings and areas of public realm are handed over in accordance with British Land guidelines and that all manuals are in place as soon as is reasonably practicable.Report on any concerns relating to plant operation, liaise with the Systems Department as required, regarding contract specifications, maintenance regimes, auditing, equipment upgrades, documenting changes etc. To ensure the requisite engineering standards executed in the management of buildings are commensurate with those standards promoted by the Board and detailed in the operations manuals.ABOUT YOUEssential Experience & SkillsExperience with delivering technical building services within a commercial, mixed-use or multi-occupancy environment.Experience leading engineering operations, maintenance programmes and critical building systems to ensure safe, efficient and resilient asset performance.Financial awareness, including budget managementExperience managing third-party service providers and contractors, with ability to drive performance and maintain service standards.Knowledge of building compliance, health and safety legislation, risk management and statutory inspection requirements.Desirable ExperienceExperience managing building fabric maintenance.Collaborates effectively, building trusted relationships with colleagues, occupiers and service partners.Drives continuous improvement, identifying opportunities to enhance performance, efficiency and sustainability.They help us to promote an inclusive, positive, and collaborative culture. You can read more on our corporate website.Requisition ID11022- Posted13/08/2026-Property Management-London-