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For Companies At a Glance
- Tasks: Manage day-to-day operations of a modern property in the heart of London.
- Company: Join a FTSE listed company with a strong focus on sustainability and innovation.
- Benefits: Enjoy competitive salary, hybrid working, and a supportive team culture.
- Other info: Be part of a diverse team that values your ideas and contributions.
- Why this job: Make a real impact in property management while growing your career quickly.
- Qualifications: Experience in property management and strong communication skills are essential.
The predicted salary is between 45000 - 55000 £ per year.
Department: Property Manager
Location: Marble Arch, London (Hybrid – 4 days in office)
Reporting to: Senior Property Manager
Type of Contract: Permanent
Our purpose is to create and manage outstanding places which deliver positive outcomes for all our stakeholders on a long term, sustainable basis. We are a FTSE listed business with a strong balance sheet and £15.2bn of assets under management. With just 600 employees, you’re given the ability to make a big impact and elevate your career quickly.
Our diverse, passionate team of experts works on some of the most ambitious, innovative and sustainable projects in the country – from our high-quality campuses across central London to some of the top retail schemes in the UK – providing a rewarding career journey where you can shape how you grow. We believe in shared success and enabling people to be themselves. If you want to feel listened to and understood in an environment where your opinions count and bright ideas are encouraged, you’ve come to the right place!
In our latest engagement survey, 81% of colleagues said they are proud to work at British Land!
The Role
To undertake the role of Property Manager at Marble Arch House, overseeing day to day operations and acting as main contact for all occupiers, contractors and service providers on site. Marble Arch House is a modern, mixed-use property in the heart of the West End, with a mix of both office and retail occupiers.
Execute British Land’s policy of providing an innovative, operationally efficient and economically competitive commercial environment for occupiers whilst enhancing the investment value of the asset. Contribute to the safety and wellbeing of all users of the building.
What You’ll Do
- Lead on property management delivery to office and retail spaces, delivering operational expertise to optimise operations, establish safe and reliable building management processes, and enhance experiences.
- Develop and maintain a professional understanding and close working relationship with appropriate occupier representatives and encourage frequent and open communication and flow of information on relevant building issues.
- Manage the production of the annual building service charge budget and management accounts coordinating the input of internal resources and ensuring strict adherence to the published programs.
- Work with the on-site building management teams, fabric managers and specialist engineering support.
- Ensure all staff are delivering the standard of service to which the building is to be maintained.
- Ensure that Health & Safety, emergency procedures and safe working practices are established, maintained and conform with current legislation, ensuring occupier and British Land staff are provided with a safe environment in which to conduct their core business activities.
- Act as the Responsible Person and Senior Fire Warden in the event of an emergency.
- Take all reasonable measures to ensure that occupiers remain aware of their obligations in respect of the building incident procedures and risk assessments.
- Act as custodian and ensure that all aspects of the relevant manuals, including the Incident Management template, are kept up to date and relevant to your property.
- Ensure all aspects of building staff training, development and general welfare requirements are identified and formally reviewed in accordance with the company training policy and appraisal process.
- Implement steps towards British Lands 2030 sustainability strategy to reduce operational carbon through improvements in building energy efficiency and provide support to occupiers with their own sustainability plans.
- Pro-actively procure, following the company tender guidelines where required, building and contracted services, ensuring the requisite standards for the management and delivery of building services are upheld through regular structured monitoring and direct liaison with service providers.
- Employ in practice the principles regarding Fabric Management and Long-Term Costing initiatives.
- Take ownership of British Land values ensuring that they are fully integrated into all the buildings’ services.
About You
Essential:
- Property/Facilities Management experience
- Financial Management / Budgeting
- Health & Safety (IOSH Managing Safely) qualification
- Managerial skills
- Tendering and Contractor Management
- Basic IT Skills
Desirable:
- Fabric/long term costing
- Project Management
- Service Charge
- Environmental/Sustainability management
Our Shared Values
Our values are what we stand for at British Land; they connect us every day to our vision, purpose, and strategy. They help us to promote an inclusive, positive, and collaborative culture.
A Rewarding Place to Be
Our People – Just ask anyone why they love working here and they will tell you it’s the people. They’re highly talented, passionate, and collaborative! We thank our people with rewards that feel rewarding.
Our Recruitment Process
If you enjoy bringing your whole self to work, share our values and are excited about our purpose we’d love to hear from you! We are committed to providing an accessible and inclusive process.
Please note that we endeavour to get back to all applicants within 28 days. If you haven’t heard from us within this period, please assume that you have been unsuccessful on this occasion.
Property Manager - Marble Arch House in London employer: British Land
Contact Detail:
British Land Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager - Marble Arch House in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property management field. Attend industry events, join relevant online groups, and don’t be shy about reaching out to current employees at British Land through LinkedIn. A friendly chat can open doors!
✨Tip Number 2
Prepare for the interview by researching Marble Arch House and British Land. Know their values and recent projects inside out. This shows you’re genuinely interested and ready to contribute to their mission of creating outstanding places.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your responses, especially when discussing your property management experience. We want to hear how you’ve made an impact!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. And remember, apply through our website for the best chance at landing that Property Manager position!
We think you need these skills to ace Property Manager - Marble Arch House in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for property management shine through! We want to see how your values align with ours and how you can contribute to creating outstanding places.
Tailor Your CV: Make sure your CV is tailored to the Property Manager role. Highlight your relevant experience in property management, financial management, and health & safety. We love seeing how your skills match what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at British Land
✨Know Your Property Management Basics
Brush up on your property management knowledge, especially around operational efficiency and financial management. Be ready to discuss how you can optimise operations at Marble Arch House and enhance the experience for both office and retail occupiers.
✨Showcase Your Communication Skills
Since you'll be the main contact for occupiers and contractors, demonstrate your ability to foster open communication. Prepare examples of how you've successfully managed relationships in previous roles, ensuring that everyone is informed and engaged.
✨Understand Health & Safety Regulations
Familiarise yourself with health and safety legislation relevant to property management. Be prepared to discuss how you would ensure compliance and maintain a safe environment for all users of the building, as this is crucial for the role.
✨Emphasise Sustainability Initiatives
British Land values sustainability, so come equipped with ideas on how to implement their 2030 sustainability strategy. Think about ways to improve energy efficiency and reduce waste, and be ready to share your thoughts on supporting occupiers with their sustainability plans.