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- Tasks: Manage day-to-day operations of a unique mixed-use property in London.
- Company: Join a FTSE 100 company with a strong focus on sustainability and innovation.
- Benefits: Enjoy competitive rewards, a collaborative culture, and opportunities for career growth.
- Why this job: Make a real impact in property management while working with passionate experts.
- Qualifications: Experience in property management, budgeting, and health & safety required.
- Other info: Be part of a diverse team that values your ideas and contributions.
The predicted salary is between 36000 - 60000 £ per year.
Department: Property Management
LOCATION: NORTON FOLGATE, LONDON
REPORTING TO: Portfolio Director
TYPE OF CONTRACT: Permanent
Our purpose is to create and manage outstanding places which deliver positive outcomes for all our stakeholders on a long term, sustainable basis. We are a FTSE 100 business with a strong balance sheet and £13bn of assets under management. But with just 600 employees you’re given the ability to make a big impact and elevate your career quickly. Our diverse, passionate team of experts works on some of the most ambitious, innovative and sustainable projects in the country – from our high-quality campuses across central London, to some of the top retail schemes in the UK – providing a rewarding career journey where you can shape how you grow. We believe in shared success and enabling people to be themselves. If you want to feel listened to and understood in an environment where your opinions count and bright ideas are encouraged, you’ve come to the right place! In our recent engagement survey 93% of our employees stated they were proud to work for British Land!
THE ROLE
To undertake the role of Property Manager at Norton Folgate, overseeing day to day operations and acting as main contact for all occupiers, contractors and service providers on site. Norton Folgate is a unique, mixed-use scheme in the city made up of 6 buildings, with a mix of both office and retail occupiers. Execute British Land’s policy of providing an innovative, operationally efficient and economically competitive commercial environment for occupiers whilst enhancing the investment value of the asset. Contribute to the safety and wellbeing of all users of the building.
WHAT YOU’LL DO
- Lead on property management delivery to office and retail spaces, delivering operational expertise to optimise operations, establish safe and reliable building management processes, and enhance experiences.
- Develop and maintain a professional understanding and close working relationship with appropriate occupier representatives and encourage frequent and open communication and flow of information on relevant building issues.
- Manage the production of the annual building service charge budget and management accounts coordinating the input of internal resources and ensuring strict adherence to the published programs.
- Working with the on-site building management teams, fabric managers and specialist engineering support. Ensure all staff are delivering the standard of service to which the building is to be maintained.
- Ensure that Health & Safety, emergency procedures and safe working practices are established, maintained and conform with current legislation, ensuring occupier and British Land staff are provided with a safe environment in which to conduct their core business activities.
- Act as the Responsible Person and Senior Fire Warden in the event of an emergency. Take all reasonable measures to ensure that occupiers remain aware of their obligations in respect of the building incident procedures and risk assessments and that the legitimacy of the document is not in any way compromised.
- Act as custodian and ensure that all aspects of the relevant manuals, including the Incident Management template, are kept up to date and relevant to your property.
- Ensure all aspects of building staff training, development and general welfare requirements are identified and formally reviewed in accordance with the company training policy and appraisal process.
- Implement steps towards British Lands 2030 sustainability strategy to reduce operational carbon through improvements in building energy efficiency and provide support to occupiers with their own sustainability plans. In particular, work closely with occupiers to explore opportunities to minimise their operational impact and reduce waste.
- Pro-actively procure, following the company tender guidelines where required, building and contracted services, ensuring the requisite standards for the management and delivery of building services are upheld through regular structured monitoring and direct liaison with service providers.
- Employ in practice the principles regarding Fabric Management and Long-Term Costing initiatives.
- Take ownership of British Land values ensuring that they are fully integrated into all the buildings’ services.
ABOUT YOU
Essential:
- Property/Facilities Management experience
- Financial Management / Budgeting
- Health & Safety (IOSH Managing Safely) qualification
- Managerial skills
- Tendering and Contractor Management
- Basic IT Skills
Desirable:
- Fabric/long term costing
- Project Management
- Service Charge
- Environmental/Sustainability management
OUR SHARED VALUES
Our values are what we stand for at British Land, they’re not just a label on the door; they connect us every day to our vision, purpose, and strategy. They help us to promote an inclusive, positive, and collaborative culture.
- Bring your whole self
- Listen & Understand
- Smarter together
- Build for the future
- Deliver at pace
A REWARDING PLACE TO BE
Our People – Just ask anyone why they love working here and they will tell you it’s the people. They’re highly talented, passionate, and collaborative! We thank our people with rewards that feel rewarding; you can review our market leading benefits.
OUR RECRUITMENT PROCESS
If you enjoy bringing your whole self to work, share our values and are excited about our purpose we’d love to hear from you! We are committed to providing an accessible and inclusive process.
Property Manager in London employer: British Land
Contact Detail:
British Land Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property management field. Attend industry events, join relevant online groups, and don’t be shy about reaching out to current employees at British Land. A friendly chat can open doors!
✨Tip Number 2
Prepare for interviews by researching British Land’s projects and values. Show us you’re not just another candidate; demonstrate your passion for creating outstanding places and how you can contribute to our sustainability goals. We love it when candidates align with our mission!
✨Tip Number 3
Practice your responses to common interview questions, especially around property management scenarios. Think about how you’d handle specific challenges or improve operations. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our team at British Land. Let’s make it happen!
We think you need these skills to ace Property Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Property Manager role. Highlight your property management experience, financial management skills, and any relevant qualifications like IOSH Managing Safely.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for property management and how you align with our values at British Land. Share specific examples of how you've made an impact in previous roles.
Showcase Your Communication Skills: As a Property Manager, communication is key. In your application, demonstrate your ability to build relationships and maintain open lines of communication with occupiers and contractors. This will show us you're the right fit for the team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows us you’re serious about joining our diverse and passionate team!
How to prepare for a job interview at British Land
✨Know Your Property Management Stuff
Make sure you brush up on your property management knowledge, especially around operational efficiency and financial management. Be ready to discuss how you've optimised operations in previous roles and how you can apply that experience at Norton Folgate.
✨Showcase Your People Skills
As a Property Manager, you'll be the main contact for occupiers and contractors. Prepare examples of how you've built strong relationships and communicated effectively in past positions. Highlight your ability to listen and understand the needs of others.
✨Be Ready for Health & Safety Questions
Since health and safety is a big part of the role, make sure you know the key regulations and best practices. Be prepared to discuss your IOSH Managing Safely qualification and how you've implemented safety procedures in your previous jobs.
✨Align with Their Values
British Land values collaboration and sustainability, so think about how your personal values align with theirs. Prepare to share examples of how you've contributed to a positive workplace culture and supported sustainability initiatives in your past roles.
