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- Tasks: Manage day-to-day lease operations and ensure top-notch client service.
- Company: Join a leading FTSE listed property management firm with a vibrant culture.
- Benefits: Enjoy competitive pay, hybrid work, and a supportive team environment.
- Why this job: Make a real impact in sustainable projects while growing your career fast.
- Qualifications: Experience in commercial property management and strong client liaison skills.
- Other info: Be part of a passionate team that values your ideas and contributions.
The predicted salary is between 36000 - 60000 £ per year.
Department: Property Management
LOCATION: MARBLE ARCH, LONDON (Hybrid – 4 days in office)
REPORTING TO: SENIOR MANAGEMENT SURVEYOR
TYPE OF CONTRACT: PERMANENT
Our purpose is to create and manage outstanding places which deliver positive outcomes for all our stakeholders on a long term, sustainable basis. We are a FTSE listed business with a strong balance sheet and £13bn of assets under management. With just 600 employees, you’re given the ability to make a big impact and elevate your career quickly.
Our diverse, passionate team of experts works on some of the most ambitious, innovative and sustainable projects in the country – from our high-quality campuses across central London to some of the top retail schemes in the UK – providing a rewarding career journey where you can shape how you grow.
We believe in shared success and enabling people to be themselves. If you want to feel listened to and understood in an environment where your opinions count and bright ideas are encouraged, you’ve come to the right place! In our recent engagement survey, 93% of our employees stated they were proud to work for British Land!
THE ROLE
To take responsibility for the delivery of the day-to-day lease management, L&T services, client service delivery and reporting requirements for a portfolio, to ensure that we are providing a superior level of service. Ensure compliance with the Management Agreements and KPIs both previously agreed and those moving forward.
WHAT YOU’LL DO
- Client Liaison – Attend the Management Meetings and provide the client with recommendations where necessary. Ensure the client is happy with the reporting and response time frames.
- Support delivery of the property management function and manage operational issues to ensure satisfactory resolution, working closely with tenants and onsite teams.
- Process tenant wayleave and fitout applications and instruct solicitors as required.
- Review turnover rent clauses and assist the team administrator in the calculation of turnover rent.
- Ensure tenants have prepared EPCs and monitor expiries.
- Monitor the existing procedures and amend/update as and when necessary.
- Ensure compliance with Broadgate Estates policies and best practices.
- Ensure all statutory compliance and requirements are met.
- Providing advice on project delivery as appropriate and provision of additional services as required.
- Coordinate, assist, prepare and review the Management Reports, Service Charge Reconciliation Packs and Service Charge Budget Packs.
- Assist in the preparation and review of the service charge budget to ensure competitively benchmarked against competitors.
- Support the finance team with regard to invoicing and credit control and including overview of Management Accounts, where appropriate.
- Ensure lease events are diarised and reported to clients and their instructions acted upon.
- Oversee service charge and insurance renewals – including client liaison and presentation.
- Provide any support necessary to the Management team and where required participate in due diligence reporting.
ABOUT YOU
- Proven track record in commercial property management
- Lease management
- Tenant Applications
- Service Charge management
- Health & Safety awareness
- Leadership & motivational skills
- IT Skills – Property Management Database management
- Structured client reporting
OUR SHARED VALUES
Our values are what we stand for at British Land; they connect us every day to our vision, purpose, and strategy. They help us to promote an inclusive, positive, and collaborative culture.
- Bring your whole self
- Listen & Understand
- Smarter together
- Build for the future
- Deliver at pace
A REWARDING PLACE TO BE
Our People – Just ask anyone why they love working here and they will tell you it’s the people. They’re highly talented, passionate, and collaborative! We thank our people with rewards that feel rewarding; you can review our market leading benefits.
OUR RECRUITMENT PROCESS
If you enjoy bringing your whole self to work, share our values and are excited about our purpose, we’d love to hear from you! We are committed to providing an accessible and inclusive process.
Management Surveyor in London employer: British Land
Contact Detail:
British Land Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Management Surveyor in London
✨Tip Number 1
Network like a pro! Reach out to current employees at British Land on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company’s recent projects and values. Show us that you’re not just interested in the role, but also in how you can contribute to their mission of creating outstanding places.
✨Tip Number 3
Practice your responses to common interview questions, especially around client management and service delivery. We want to see how you handle real-life scenarios, so think of examples from your past experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can keep you fresh in our minds and show us that you’re genuinely keen on joining the team.
We think you need these skills to ace Management Surveyor in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Management Surveyor role. Highlight your proven track record in commercial property management and any relevant lease management experience to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for property management and how you embody our shared values. Let us know why you’re excited about the opportunity to work with us at British Land.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements rather than just responsibilities. Did you improve client satisfaction or streamline processes? We love to see how you’ve made an impact in previous positions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at British Land
✨Know Your Stuff
Make sure you brush up on your knowledge of commercial property management and lease management. Familiarise yourself with the specific responsibilities outlined in the job description, like service charge management and tenant applications. This will show that you're not just interested in the role but also understand what it entails.
✨Showcase Your Experience
Prepare to discuss your proven track record in similar roles. Think of specific examples where you've successfully managed client relationships or resolved operational issues. This will help demonstrate your capability and how you can contribute to their team.
✨Emphasise Teamwork
Since the company values collaboration, be ready to talk about how you've worked effectively in teams before. Share instances where you've supported colleagues or contributed to group projects, highlighting your leadership and motivational skills.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, their approach to sustainability, or how they measure success in property management. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
