At a Glance
- Tasks: Manage day-to-day operations across multiple London sites and enhance occupier experiences.
- Company: Join a leading property management firm with a strong focus on sustainability and innovation.
- Benefits: Enjoy competitive pay, hybrid work options, and a supportive team culture.
- Other info: Be part of a diverse team that values collaboration and personal growth.
- Why this job: Make a real impact in a dynamic environment while shaping your career.
- Qualifications: Experience in operational management and a passion for sustainability.
The predicted salary is between 36000 - 60000 £ per year.
Department: Property Management
Location: 6 Orsman Road, Appold Studio and 6 Drum Street, London (Hybrid – 4 days in office)
Type of Contract: Permanent
Our purpose is to create and manage outstanding places which deliver positive outcomes for all our stakeholders on a long term, sustainable basis. We are a FTSE listed business with a strong balance sheet and £15.2bn of assets under management. But with just 600 employees you’re given the ability to make a big impact and elevate your career quickly.
Our diverse, passionate team of experts works on some of the most ambitious, innovative and sustainable projects in the country – from our high-quality campuses across central London, to some of the top retail schemes in the UK – providing a rewarding career journey where you can shape how you grow.
We believe in shared success and enabling people to be themselves. If you want to feel listened to and understood in an environment where your opinions count and bright ideas are encouraged, you’ve come to the right place! In our latest engagement survey, 81% of colleagues said they are proud to work at British Land!
The Role
To undertake the role of Facilities Manager across 3 London sites, overseeing day to day operations and acting as main contact for all occupiers, contractors and service providers on site. The 3 sites contain a mix of both office and retail occupiers delivering a range of flexible workspace options.
Execute British Land’s policy of providing an innovative, operationally efficient and economically competitive commercial environment for occupiers whilst enhancing the investment value of the asset. Contribute to the safety and wellbeing of all users of the building.
What You’ll Do
- Lead on property and technical services management delivery to office and retail spaces, delivering technical and operational expertise to optimise hard and soft operations, establish safe and reliable building management processes, and enhance occupier experiences.
- Develop and maintain a professional understanding and close working relationship with appropriate occupier representatives and encourage frequent and open communication and flow of information on relevant building issues.
- Manage the building’s M&E services contract directly and the building’s engineering operations, working with the on-site building management teams, fabric managers and specialist engineering support.
- Monitor and manage utility consumption, analyse data, prepare reports and develop plans for reduction in utility use.
- Implement steps towards British Lands 2030 sustainability strategy to reduce operational carbon through improvements in building energy efficiency and provide support to occupiers with their own sustainability plans.
- Manage the production of the annual building service charge budgets and management accounts coordinating the input of internal resources and ensuring strict adherence to the published programmes.
- Ensure that Health & Safety, emergency procedures and safe working practices are established, maintained and conform with current legislation.
- Act as the Responsible Person and Senior Fire Warden in the event of an emergency.
- Ensure all aspects of building staff training, development and general welfare requirements are identified and formally reviewed in accordance with the company training policy and appraisal process.
- Pro-actively procure building and contracted services, ensuring the requisite standards for the management and delivery of building services are upheld.
- Take ownership of the British Lands vision and values ensuring that they are fully integrated into all of the building’s services.
About You
- Experience of operational management of multi-occupied building.
- Responsibility and ownership of complete engineering and electronic security service delivery.
- Health & Safety.
- Tendering and Contractor Management.
- Basic IT Skills.
- Fabric/long term costing.
- Project Management.
- Service Charge.
Our Shared Values
Our values are what we stand for at British Land; they connect us every day to our vision, purpose, and strategy. They help us to promote an inclusive, positive, and collaborative culture.
A Rewarding Place to Be
Our People – Just ask anyone why they love working here and they will tell you it’s the people. They’re highly talented, passionate, and collaborative! We thank our people with rewards that feel rewarding.
Our Recruitment Process
If you enjoy bringing your whole self to work, share our values and are excited about our purpose we’d love to hear from you! We are committed to providing an accessible and inclusive process.
Please note that we endeavour to get back to all applicants within 28 days. If you haven’t heard from us within this period, please assume that you have been unsuccessful on this occasion.
Facilities Manager employer: British Land
Contact Detail:
British Land Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property management field. Attend industry events, join relevant online groups, and don’t be shy about reaching out to current employees at British Land. A friendly chat can open doors!
✨Tip Number 2
Prepare for interviews by researching British Land’s projects and values. Show us you’re not just another candidate; demonstrate your passion for creating outstanding places and how your experience aligns with our mission. We love it when candidates come prepared!
✨Tip Number 3
Practice your answers to common interview questions, especially those related to facilities management and sustainability. We want to see how you handle real-life scenarios, so think of examples from your past that showcase your skills and problem-solving abilities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us you’re genuinely interested in the role and appreciate the opportunity to chat with our team.
We think you need these skills to ace Facilities Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Facilities Manager role. Highlight your operational management experience and any relevant projects you've worked on to show us you're the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about facilities management and how you can contribute to our mission at British Land. Be genuine and let your personality come through!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with innovative solutions, especially in a multi-occupied building environment.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at British Land
✨Know Your Stuff
Before the interview, dive deep into the role of Facilities Manager. Familiarise yourself with property management principles, especially around operational efficiency and sustainability. Being able to discuss specific examples of how you've optimised building management processes will show you're the right fit.
✨Showcase Your Communication Skills
Since this role involves liaising with occupiers and contractors, practice articulating your thoughts clearly. Prepare examples of how you've successfully managed relationships in previous roles, ensuring you highlight your ability to foster open communication and collaboration.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've tackled challenges in facilities management or similar fields. Be ready to discuss how you approached these issues, what solutions you implemented, and the outcomes. This will illustrate your proactive mindset and ability to adapt.
✨Align with Company Values
British Land values inclusivity and collaboration, so be sure to express how your personal values align with theirs. Share experiences that reflect your commitment to teamwork and building a positive workplace culture, as this will resonate well with the interviewers.