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For Companies At a Glance
- Tasks: Engage with retailers, analyse sales data, and enhance occupier communication strategies.
- Company: Join a leading FTSE Listed company with a strong focus on sustainability and innovation.
- Benefits: Enjoy competitive pay, market-leading benefits, and a supportive team culture.
- Why this job: Make a real impact in retail management while growing your career in a dynamic environment.
- Qualifications: Experience in retail or hospitality management and strong communication skills required.
- Other info: Be part of a passionate team that values collaboration and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Department: Retail Operations
Location: Drake Circus, Plymouth
Reporting to: Centre Director
Type of Contract: Full Time, Permanent
Our purpose is to create and manage outstanding places which deliver positive outcomes for all our stakeholders on a long term, sustainable basis. We are a FTSE Listed business with a strong balance sheet and £13bn of assets under management. Our diverse, passionate team of experts works on some of the most ambitious, innovative, and sustainable projects in the country, providing a rewarding career journey where you can shape how you grow.
The Role:
As part of the Plymouth Estates Incident Duty Management team, the role will establish strong working relationships with all occupiers, with a view to obtaining valuable intelligence and assisting them in driving performance. The role will be organised and able to analyse data and present to a varied audience.
What You’ll Do:
- Provide a high standard of retailer engagement.
- Responsible for obtaining intelligence and sales numbers for all our occupiers, analysing the data to produce intelligent internal reports and presentations.
- Develop a rolling 12-month communications strategy for our occupiers using meetings, our internal intranet and other innovative ways.
- Ensure that all occupier documentation including the handbook are regularly reviewed and that all occupiers are compliant.
- Work with the surveyor and mall managers to ensure that all retailers are lease compliant and have the relevant support from each department.
- Responsible for the successful launch of all new occupiers within the estate.
- Produce and deliver an occupier support package for the estate.
- Deliver occupier inductions and quarterly presentations.
- Work with the marketing manager to provide retail content for social media and estate events.
- Identify underperforming retailers and assist them with advice and an action plan to improve performance.
- Oversee the estates commercial bookings ensuring high quality delivery whilst driving income.
- Reduce vacancy by supporting the leasing team with viewings.
- Oversee the safe running of the estate when required following the set procedures.
- Have a good understanding of your role within the company’s health and safety policy.
- Undertake any other duties as deemed necessary by the centre director.
About You:
- Experienced Retail or Hospitality Management background.
- Advanced Microsoft Office Excel and PowerPoint skills.
- Articulate communicator – both verbal and written.
- Confident & initiative-taking multi-tasker.
- A proactive and organised problem solver.
- An ability to demonstrate professionalism, discretion, and confidentiality always.
Our Shared Values:
Our values connect us every day to our vision, purpose, and strategy. They help us to promote an inclusive, positive, and collaborative culture.
A Rewarding Place to Be:
Our people are highly talented, passionate, and collaborative. We thank our people with rewards that feel rewarding.
Our Recruitment Process:
If you enjoy bringing your whole self to work, share our values and are excited about our purpose, we’d love to hear from you!
Retail Manager - Plymouth employer: British Land Company
Contact Detail:
British Land Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager - Plymouth
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to current employees at British Land. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes British Land tick and think about how your experience aligns with their mission. This will help you stand out and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to talk about your previous experiences and how they relate to the Retail Manager role. Use specific examples to demonstrate your skills in managing teams, analysing data, and improving performance. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the British Land family. Keep an eye on our careers page for updates and new opportunities!
We think you need these skills to ace Retail Manager - Plymouth
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Retail Manager role. Highlight your relevant experience in retail or hospitality management, and don’t forget to mention your skills in data analysis and communication!
Showcase Your Skills: We want to see your advanced Microsoft Office skills in action! Include examples of how you've used Excel and PowerPoint to create reports or presentations that made an impact in your previous roles.
Be Yourself: At StudySmarter, we value authenticity. Let your personality shine through in your application. Share your passion for retail and how you can contribute to our positive and collaborative culture.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the Retail Manager position in Plymouth.
How to prepare for a job interview at British Land Company
✨Know Your Retail Stuff
Make sure you brush up on the latest trends in retail management and be ready to discuss how you can apply them. Familiarise yourself with the specific challenges faced by retailers in Plymouth, as this will show your genuine interest in the role.
✨Data is Your Best Friend
Since the role involves analysing sales numbers and producing reports, practice discussing data analysis. Bring examples of how you've used data to drive performance in previous roles, and be prepared to explain your thought process.
✨Communication is Key
As a Retail Manager, you'll need to engage with various stakeholders. Prepare to demonstrate your communication skills by sharing experiences where you've successfully collaborated with teams or improved engagement scores. Think about how you can convey complex information clearly.
✨Show Your Problem-Solving Skills
Be ready to discuss specific instances where you've tackled challenges in retail or hospitality. Highlight your proactive approach and how you’ve implemented solutions that benefited both the business and its customers.
