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- Tasks: Lead and support property management teams while enhancing occupier experiences.
- Company: Dynamic property management firm focused on placemaking in London.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a vibrant team with a focus on sustainability and innovation.
- Why this job: Make a real impact in property management and enhance community experiences.
- Qualifications: Strong leadership, health & safety management, and excellent customer service skills.
The predicted salary is between 60000 - 75000 £ per year.
Our property management division focuses on placemaking and delivering management services throughout the lifecycle of our developments. With a focused range of services, we pride ourselves on having a tailored approach adding value to each of our assets, whilst enhancing the occupier, shopper, visitor and resident experience.
WHAT YOU’LL DO
- Line management and support to the Property Managers within their properties and oversee the management of welfare, training & development and discipline (where necessary) of the management team as a whole in accordance with the Company’s policies and procedures.
- Manage the production of the annual building service charge budget and management accounts coordinating the input of internal resources and ensuring strict adherence to the published programmes.
- Develop excellent relationships and undertake regular dialogue with all stakeholders, particularly to communicate with and meet all office occupiers and key retail occupiers with the appropriate management teams.
- Solicit feedback on BL’s performance from occupiers through informal and formal communications to ensure any areas for improvement are identified and acted upon.
- Act as the Responsible Person in the event of an emergency, ensuring that occupiers remain aware of their obligations in respect of the building incident procedures and risk assessments.
- Ensure adequate provision is made for emergency and out of hours cover using the out of hours point of contact.
- On-board and work closely with the Work Ready occupiers or Storey team should these occupier formats be adopted in the building.
- Understand the principal terms of occupier’s leases as they affect the facilities management of the property and BL’s obligations to provide services.
- Ensure, as far as reasonably practical, the health and safety of all occupiers, visitors, members of the public and BL staff and service providers when in the common parts of our properties.
- Keep the Client Services Director aware of new developments or significant issues in a timely manner and offer solutions as appropriate.
- Deliver BL’s ESG policies particularly in relation to waste management, energy procurement and management and water saving.
ABOUT YOU
- Health & Safety Management
- Contract Management
- Strong leadership and motivational skills
- Good IT Skills
- Methodical, highly organised, attentive to detail, able to prioritise
- Passion in delivering exemplary Customer Service
- Self-disciplined, confident, pro-active, accurate and professional
- Project and Fabric Management experience
Senior Property Manager - 100 Liverpool Street in London employer: British Land Company
Contact Detail:
British Land Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Property Manager - 100 Liverpool Street in London
✨Network Like a Pro
Get out there and connect with people in the property management field. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised!
✨Ace the Interview
When you land that interview, make sure to showcase your leadership skills and experience in managing teams. Prepare examples of how you've improved customer service or handled emergencies in past roles. Confidence is key, so practice your pitch until it feels natural!
✨Follow Up
After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Apply Through Our Website
Don’t forget to check out our website for the latest job openings! Applying directly through our site not only streamlines the process but also shows your commitment to joining our team. We’re always on the lookout for passionate individuals like you!
We think you need these skills to ace Senior Property Manager - 100 Liverpool Street in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Property Manager role. Highlight your experience in property management, leadership skills, and any relevant certifications. We want to see how your background aligns with our focus on placemaking and enhancing the occupier experience.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how you can contribute to our team. Be sure to mention specific examples of your past successes that relate to the responsibilities outlined in the job description.
Showcase Your Communication Skills: As a Senior Property Manager, you'll need to communicate effectively with various stakeholders. In your application, demonstrate your strong communication skills by using clear and concise language. We love candidates who can articulate their thoughts well!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Plus, you’ll get to explore more about our company culture while you’re at it!
How to prepare for a job interview at British Land Company
✨Know Your Property Management Stuff
Make sure you brush up on the key aspects of property management, especially those related to health and safety, contract management, and customer service. Familiarise yourself with the specific challenges and trends in the industry, as well as the company's approach to placemaking and stakeholder engagement.
✨Showcase Your Leadership Skills
As a Senior Property Manager, you'll need to demonstrate strong leadership and motivational skills. Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you’ve developed relationships with stakeholders and improved team performance.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, especially around emergency procedures or managing difficult occupiers. Think through your responses ahead of time, focusing on how you would ensure safety and compliance while maintaining excellent customer service.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their current projects, how they measure success in property management, or what challenges they foresee in the near future. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.