Assistant Estate Manager - Broadgate

LOCATION: BROADGATE, LONDON (Hybrid – 4 days in office)

REPORTING TO: ESTATE MANAGER

TYPE OF CONTRACT: PERMANENT

Our purpose is to create and manage outstanding places which deliver positive outcomes for all our stakeholders on a long term, sustainable basis. We are a FTSE listed business with a strong balance sheet and £15.2bn of assets under management. Our diverse, passionate team of experts works on some of the most ambitious, innovative and sustainable projects in the country – providing a rewarding career journey where you can shape how you grow.

We believe in shared success and enabling people to be themselves. If you want to feel listened to and understood in an environment where your opinions count and bright ideas are encouraged, you’ve come to the right place!

THE ROLE

Assist the Estate Manager in the execution of British Land policies and procedures to provide an operationally efficient, economically competitive, safe and innovative environment for occupiers and visitors whilst protecting the value of the landlord’s asset. Ensure the estate areas are well presented, clean and safe at all times by coordinating the fabric, cleaning, security, maintenance and events team’s activities, with minimum disruption to occupiers.

WHAT YOU’LL DO

• Support the Estate Manager, Technical Services Manager and Retail & Events Manager in the following:
• Support with all aspects of routine correspondence and lead on administrative duties to support the efficient running of the estate.
• Proactively manage the estate areas, by programming and coordinating security, cleaning, landscaping, fabric maintenance and M&E maintenance, ensuring the requisite standards for the management and delivery of the estate services are upheld through regular structured monitoring and direct liaison with service providers.
• Achieving the British Land target of net zero carbon by 2030.
• Develop and maintain a close working relationship with estate retailers and relevant third parties, including the co-ordination of Landlord development works on the estate.
• Conduct regular audits of estate areas to ensure standards of cleanliness and presentation are upheld throughout, both in public spaces and “back-of-house” service areas.
• Assist in maintaining records of compliance with all British Land operational processes and procedures.
• Support in ensuring that health & safety, emergency procedures and safe working practices conform to current legislation.
• Work with the Retail and Events Manager on commercialisation and event planning, producing logistical documentation, coordinating with brand partners, and providing feedback to improve future activities.
• Support in undertaking regular inspections / reviews of completed works and service contracts for estate areas.
• Assist with the tracking and processing of service invoices and the production of management accounts.
• Understand the British Land vision and values, ensuring that they are fully integrated into all of the Estate services.
• Act as deputy to the Estate Manager when required to do so.
• Other ad-hoc duties as directed by the Estate Manager, Technical Services Manager or Retail & Events Manager.

ABOUT YOU

• Ability to solve problems and resolve queries in a timely manner.
• Methodical, highly organised, attentive to detail, able to prioritise.
• Great written and oral communication skills and a professional manner.
• Ability to work independently or as part of a team.
• Self-disciplined, confident, pro‑active, accurate.

OUR SHARED VALUES

Our values are what we stand for at British Land; they connect us every day to our vision, purpose, and strategy. They help us to promote an inclusive, positive, and collaborative culture.

A REWARDING PLACE TO BE

Our People – Just ask anyone why they love working here and they will tell you it’s the people. They’re highly talented, passionate, and collaborative! We thank our people with rewards that feel rewarding.

OUR RECRUITMENT PROCESS

If you enjoy bringing your whole self to work, share our values and are excited about our purpose we’d love to hear from you! We are committed to providing an accessible and inclusive process.