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- Tasks: Manage equine passports and provide essential advice to horse owners.
- Company: Leading organisation in horse care with a supportive work culture.
- Benefits: Flexible hours, 26 days annual leave, and a friendly work environment.
- Why this job: Make a difference in the equine community while enjoying a fulfilling role.
- Qualifications: Attention to detail and excellent customer service skills required.
- Other info: Great opportunity for personal growth and development in a unique field.
The predicted salary is between 30000 - 42000 £ per year.
A leading organization in horse care is seeking a Passport and Helpline Coordinator to manage equine passports and provide essential advice to horse owners and the public. This role involves direct contact with horse owners, educating them on legislation and liaising with various organizations to ensure compliance.
Applicants should possess keen attention to detail and excellent customer service skills. The opportunity offers a supportive work environment with flexible hours and 26 days of annual leave.
Equine Passport & Helpline Coordinator in Kenilworth employer: British Horse Society
Contact Detail:
British Horse Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Equine Passport & Helpline Coordinator in Kenilworth
✨Tip Number 1
Network like a pro! Reach out to fellow horse enthusiasts and professionals in the industry. Join relevant groups on social media or attend local equine events to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of equine legislation and customer service best practices. We want you to shine, so practice answering common interview questions related to the role and think of examples from your past experiences.
✨Tip Number 3
Show your passion for horse care! When you get the chance to speak with potential employers, let your enthusiasm for the equine world shine through. Share your experiences and how they relate to the role of Passport and Helpline Coordinator.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Equine Passport & Helpline Coordinator in Kenilworth
Some tips for your application 🫡
Show Your Passion for Equine Care: When writing your application, let your love for horses shine through! We want to see your enthusiasm for equine care and how it aligns with our mission. Share any relevant experiences that highlight your commitment to the welfare of horses.
Be Detail-Oriented: As a Passport and Helpline Coordinator, attention to detail is key. Make sure your application is free from typos and errors. We appreciate clarity and precision, so double-check your documents before hitting send!
Highlight Your Customer Service Skills: This role involves direct contact with horse owners, so we need to see your excellent customer service skills in action. Use your application to showcase any previous experience where you’ve provided support or advice, especially in a similar context.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at British Horse Society
✨Know Your Equine Legislation
Make sure you brush up on the latest equine legislation and regulations. Being able to discuss these confidently will show your potential employer that you're not just passionate about horse care, but also knowledgeable about the legal aspects that come with it.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you’ve helped clients or resolved issues effectively. This will demonstrate your ability to handle inquiries from horse owners and the public with ease.
✨Demonstrate Attention to Detail
Since this role involves managing equine passports, it's crucial to highlight your attention to detail. Bring up specific instances where your meticulous nature has benefited a project or task, ensuring accuracy and compliance.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation and the role. This shows your genuine interest and helps you understand how you can contribute to their mission. Ask about their current initiatives in horse care or how they support their team in achieving compliance.
