Casing and Polishing Technician in Glasgow

A long-standing symbol of quality, trust and timeless design, Laings has continued to invest in its future. With seven showrooms, we are proudly one of the largest independent family-owned fine jewellers and purveyors of luxury watches in the UK. We carry forward a tradition of excellence in craftsmanship, outstanding customer care and a deep-rooted heritage that anchors our Laings story.

We are seeking to appoint a Casing and Polishing Technician to join our ever-expanding dedicated Watchmaking Workshop team. This is an important role that supports Laings’ growing service business, along with our long-term vision of investing in our business heritage and in keeping unique skills alive, by restoring superlative finishes to luxury timepieces. Assisting across 37.5 hours per week, Monday to Friday, our position is located in the heart of Glasgow city centre.

• Carry out visual diagnosis of cases and bracelets using knowledge of various materials and designs to assess limitations of refinishing.
• Preparation of cases and bracelets for polishing, including masking, taping, manipulation and cleaning.
• Sympathetic refinishing of cases and bracelets, maintaining case and bracelet profiles removing relevant marks and scratches.
• Restoring a variety of finishes; high shine, brushing, graining across a variety of materials using necessary methods.
• Careful component handling, applying protective materials post-polishing to protect work.
• Safe use of a variety of polishing equipment including variable speed polishing motor, lapping machine and sandblaster.
• Complete disassembly of modern cases with correct tool usage to maintain integrity of case.
• Reassembly of modern watch cases, replacing all necessary parts to restore case functionality.
• Water resistance testing in line with expected watch performance.
• Accurate materials ordering and controls along with an understanding of Laings Service Products.
• Clear communication of estimated works in line with company authorised products and quality criteria.
• Understanding of watch brands, models and individual accreditation levels.
• Managing work orders to ensure accuracy of updates to service order progress.

• Qualification and/or proven experience as a professional polisher in a technical environment achieving a variety of finishes using relevant equipment.
• Technically minded with a proven track record of working meticulously and accurately whilst upholding high standards of quality and excellence.
• Understanding of workshop machinery and tooling along with workshop maintenance requirements.
• Sound awareness of metal characteristics and of metal refinishing limitations.
• Excellent dexterity and the ability to focus for extended periods.
• Effective time management and ability to prioritise workload.

We offer you an attractive package commensurate with experience. From unrivalled employee discounts and service recognition awards, Laings has built our approach to benefits around the requirements of our colleagues. Our benefits have been created to ensure happiness and wellbeing across each person’s professional and personal life. We offer flexible benefits, where you can choose to match your individual needs through our bespoke benefits platform.

Laings are committed to fostering diversity, inclusion, equity and wellbeing. While our journey is ongoing, our shared commitment is to our culture of belonging and to the equality of opportunity, we follow practices which are free from discrimination. Please inform us confidentially if you may require any special accommodation or clarification concerning our recruitment process.

Applicants are encouraged to please forward your cover letter and resume to: Careers@laingsuk.com alternatively you can apply through our website.