Assistant Store Manager: Lead Customer Experience & Growth in Wales
Assistant Store Manager: Lead Customer Experience & Growth

Assistant Store Manager: Lead Customer Experience & Growth in Wales

Wales Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support daily operations and lead the team to deliver exceptional customer service.
  • Company: A leading charity organisation making a difference in the community.
  • Benefits: Enjoy 38 days of annual leave and a health cash plan.
  • Why this job: Join a purpose-driven team and help create positive change while developing your leadership skills.
  • Qualifications: Experience in retail management and a passion for customer service.
  • Other info: Flexible hours with opportunities for personal growth and community impact.

The predicted salary is between 24000 - 36000 £ per year.

A leading charity organization based in the United Kingdom is seeking an Assistant Store Manager for its Bridgend store. In this role, you will support the Store Manager in daily operations while taking charge in their absence.

Key responsibilities include:

  • Providing excellent customer service
  • Managing the team
  • Achieving sales targets

The position requires flexibility to work weekends and bank holidays. The organization offers generous benefits including 38 days of annual leave and a health cash plan.

Assistant Store Manager: Lead Customer Experience & Growth in Wales employer: British Heart Foundation

Join a leading charity organisation in Bridgend, where you will not only contribute to meaningful causes but also enjoy a supportive work culture that prioritises employee well-being and growth. With generous benefits such as 38 days of annual leave and a health cash plan, we foster an environment that encourages professional development and teamwork, making it an excellent place for those looking to make a difference while advancing their careers.
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Contact Detail:

British Heart Foundation Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Store Manager: Lead Customer Experience & Growth in Wales

✨Tip Number 1

Network like a pro! Reach out to people in the charity sector or those who work at the organisation. A friendly chat can open doors and give you insights that might just help you stand out.

✨Tip Number 2

Prepare for the interview by practising common questions related to customer service and team management. We all know how important these skills are for an Assistant Store Manager, so show them you’ve got what it takes!

✨Tip Number 3

Dress the part! First impressions matter, especially in a customer-facing role. Make sure you look smart and professional when you go for your interview – it shows you care about the position.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Assistant Store Manager: Lead Customer Experience & Growth in Wales

Customer Service
Team Management
Sales Target Achievement
Flexibility
Operational Support
Leadership
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Customer Service: When writing your application, let us know why you love providing excellent customer service. Share any experiences where you've gone above and beyond to help customers, as this will resonate with our mission.

Highlight Your Team Management Skills: We want to see how you can lead a team! Include examples of how you've successfully managed or motivated a team in the past. This will show us that you're ready to step up when the Store Manager is away.

Be Flexible and Open: Since the role requires flexibility, mention your availability to work weekends and bank holidays. This shows us that you're committed and ready to jump in whenever needed.

Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at British Heart Foundation

✨Know the Organisation

Before your interview, do some research on the charity organisation. Understand their mission, values, and the impact they have in the community. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Customer Service Skills

As an Assistant Store Manager, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you handled difficult situations and what you learned from them.

✨Demonstrate Leadership Qualities

Since you'll be managing a team, think of instances where you've successfully led a group or project. Be ready to discuss your leadership style and how you motivate others to achieve sales targets, especially during busy periods like weekends and bank holidays.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the store's goals, or how success is measured in this role. This shows that you're engaged and serious about contributing to the organisation's growth.

Assistant Store Manager: Lead Customer Experience & Growth in Wales
British Heart Foundation
Location: Wales
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  • Assistant Store Manager: Lead Customer Experience & Growth in Wales

    Wales
    Full-Time
    24000 - 36000 £ / year (est.)
  • B

    British Heart Foundation

    1001-5000
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