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- Tasks: Deliver top-notch customer service and assist in store operations.
- Company: Join a community-focused retail team committed to sustainability.
- Benefits: Enjoy 38 days annual leave, 25% staff discount, and health cash plan.
- Why this job: Be part of a team that values your growth and offers career progression.
- Qualifications: No prior retail experience needed, just a passion for great customer service.
- Other info: Flexible part-time role with opportunities to work alongside volunteers.
The predicted salary is between 13 - 16 £ per hour.
Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability? Look no further – join us as a Sales Assistant in our store in Tenterden. This is a part time role working 16.5 hours a day in the week, in one of our busy home stores, and is a permanent contract.
About the role
When it comes to generating stock, maximising value, and building customer loyalty, we put a lot of trust in our retail staff. Our Sales Assistants work alongside the management team and volunteers to drive shop performance. As a Sales Assistant you will be involved in all aspects of a customer focussed role such as:
- Ensuring highest standard of customer service
- Achieving maximum sales
- Assisting in all store operating procedures such as sorting donations, stock rotation, deliveries, merchandising, pricing, and shop-floor replenishment
- Liaising with E-Commerce team to maximise online sales
- As a Keyholder, you will be responsible for the store when there isn’t a manager on duty, and this may involve lone working. Therefore, applicants must be 18+ years old.
About you
Previous experience in retail is not essential. However, the desire to achieve the absolute best in customer service is. You will have the ability to work collaboratively with others and be comfortable guiding the activity of volunteer team members.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include:
- 38 days annual leave
- 25% staff discount
- Health cash plan
- Pension with employer contribution up to 10%
- Life assurance
- Discount options for gym membership
- Discounts with a range of retailers
Sales Assistant in Tenterden employer: British Heart Foundation
Contact Detail:
British Heart Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Tenterden
✨Tip Number 1
Get to know the company! Research their values and community initiatives. When you walk into that interview, show them you’re not just another candidate – you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your chat with them, as it’ll highlight your commitment to excellent service.
✨Tip Number 3
Dress the part! Make sure you look presentable and align with the store’s vibe. First impressions matter, and showing you care about your appearance reflects your professionalism and respect for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in joining their team!
We think you need these skills to ace Sales Assistant in Tenterden
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love helping customers. Share any experiences where you've gone the extra mile to make someone’s day better. We want to see that spark!
Be Authentic and Personal: Don’t be afraid to show your personality in your application. We’re looking for genuine people who can connect with our community. A little bit of your story can go a long way in making your application stand out.
Highlight Teamwork Skills: Since we work closely with volunteers and other team members, it’s important to showcase your ability to collaborate. Mention any past experiences where you’ve worked as part of a team to achieve a common goal.
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at British Heart Foundation
✨Know the Company
Before your interview, take some time to research the company’s values and mission. Since they focus on community and sustainability, think about how your personal values align with theirs. This will help you demonstrate your genuine interest in the role.
✨Showcase Your Customer Service Skills
Even if you don’t have retail experience, think of examples from your past where you provided excellent customer service. Be ready to share these stories during the interview, as they’ll highlight your ability to connect with customers and work collaboratively with a team.
✨Prepare for Keyholder Responsibilities
Since the role involves being a Keyholder, be prepared to discuss how you would handle responsibilities when the manager isn’t around. Think about scenarios where you’ve had to take charge or make decisions independently, and be ready to share those experiences.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for progression, or how they support staff development. This shows that you’re not just interested in the job, but also in growing with the company.
