At a Glance
- Tasks: Deliver exceptional customer service and creatively organise donated stock.
- Company: Join a community-focused retail team committed to sustainability.
- Benefits: Enjoy 38 days annual leave, staff discounts, and holistic support.
- Other info: Flexible hours with opportunities for personal growth and development.
- Why this job: Be part of a fun, fast-paced environment making a real difference.
- Qualifications: Passion for customer service and teamwork; retail experience not essential.
The predicted salary is between 20000 - 25000 £ per year.
Would you like to be part of a retail team that is community based, offers amazing choice and genuine sustainability? Look no further – join us as a Sales Assistant in Egham. This is a part time role working 6 hours a week in one of our busy clothing stores. Our stores are fast‑paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis. Candidate must be available to work Sundays. This role is Sunday working only.
What does this role involve? As a Sales Assistant you’ll be at the very heart of our retail operation. This is not just a standing behind the till or filling shelves type of role, we’re looking for someone who will deliver a first class customer service experience. It’s a fun, fast‑paced environment where no two days are the same and everyone works as a team. Every day is different in charity retail, as well as working on the till or sorting donations, you can expect to:
- Engage with customers, providing exceptional service and promoting our charity’s mission
- Organise and merchandise donated stock creatively to maximise sales potential
- Collaborate with our E-Commerce team to maximise online sales
- As a Keyholder, you’ll be the go‑to person when there isn’t a manager on duty, keeping the store running and ensuring our customers have a great experience.
You’ll need to be 18+ years old to apply for this role. Please note, this role can be physically demanding and will involve moving a high volume of donation bags. You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.
What are we looking for?
- Previous retail experience isn’t essential. What truly counts is your passion, energy, and ability to deliver the very best customer service.
- You’ll be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor.
- Able to work well under pressure and on your own initiative in a dynamic and fast‑paced environment.
- Attention to detail in everything you do.
- Positive, creative, confident, customer service focussed and passionate about sustainability.
- You’ll be comfortable with tech, able to use a Till, PC, Smartphone and e‑mail with ease.
Benefits:
- 38 days annual leave (plus the option to sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- Wagestream – early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Sales Assistant in Surrey employer: British Heart Foundation
Join our vibrant retail team in Egham as a Sales Assistant, where you'll be part of a community-focused environment that champions sustainability and offers a diverse range of products. With a commitment to employee well-being, we provide generous benefits including 38 days of annual leave, enhanced family policies, and access to holistic support, ensuring you thrive both personally and professionally. Experience a dynamic workplace where your passion for customer service and creativity can shine, all while making a meaningful impact through our charity's mission.
