At a Glance
- Tasks: Engage with customers, manage donations, and support the team in a vibrant retail environment.
- Company: Join the British Heart Foundation, a charity dedicated to funding lifesaving research and promoting sustainability.
- Benefits: Enjoy 38 days annual leave, health cash plans, and discounts on gym memberships and retailers.
- Why this job: Be part of a fun team, make a difference in your community, and gain valuable retail experience.
- Qualifications: No prior retail experience needed; just bring your passion, energy, and customer service skills.
- Other info: Must be 18+; role involves physical tasks and flexibility for weekend shifts.
The opportunity
Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability?
Look no further – join us as a Sales Assistant in Bowness
This is a part time role working 6 hours a week in one of our busy clothing stores. Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis.
What does this role involve?
As a Sales Assistant you’ll be at the very heart of our retail operation. This is not just a standing behind the till or filling shelves type of role, we’re looking for someone who will deliver a first class customer service experience. It’s a fun, fast-paced environment where no two days are the same and everyone works as a team.
Every day is different in charity retail, as well as working on the till or sorting donations, you can expect to:
Please note, this role can be physically demanding and will involve moving a high volume of donation bags.
You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.
What are we looking for?
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and will continue to build upon our reuse agenda in the years to come.
Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever – because the cures and treatments we need are in sight. You could be part of getting us there sooner!
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
Ready to apply?
To apply, please follow these simple steps:
What do I need to know?
DBS Check : Any offer of employment is subject to a satisfactory DBS check
Inclusivity Matters : We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
Act Swiftly : Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Sunday Sales Assistant employer: British Heart Foundation
Contact Detail:
British Heart Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sunday Sales Assistant
✨Tip Number 1
Familiarise yourself with the British Heart Foundation's mission and values. Understanding their commitment to sustainability and community engagement will help you connect with the team during your interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided exceptional service in previous roles. Think about specific situations where you went above and beyond for a customer.
✨Tip Number 3
Be ready to discuss your ability to work in a fast-paced environment. Consider sharing experiences where you successfully managed multiple tasks or worked under pressure, as this is crucial for the Sales Assistant role.
✨Tip Number 4
Demonstrate your teamwork skills by preparing to talk about how you've collaborated with others in past roles. Highlight any experience guiding or supporting volunteers, as this aligns well with the responsibilities of the position.
We think you need these skills to ace Sunday Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Sales Assistant position. Highlight your relevant skills and experiences that align with the role.
Tailor Your CV: Customise your CV to reflect your customer service experience, teamwork abilities, and any relevant skills related to retail. Emphasise your passion for sustainability and community engagement.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the British Heart Foundation's mission. Mention specific examples of how you can contribute to the team and enhance customer experiences.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at British Heart Foundation
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this role heavily focuses on delivering a first-class experience.
✨Demonstrate Team Spirit
Since the role involves working closely with a team and guiding volunteers, highlight your ability to collaborate effectively. Discuss any previous team experiences and how you contributed to a positive team environment.
✨Emphasise Your Flexibility
This position requires working weekends and bank holidays, so be prepared to discuss your availability. Show that you are adaptable and willing to take on various tasks, especially in a fast-paced retail setting.
✨Highlight Your Interest in Sustainability
Given the charity's focus on sustainability, share your thoughts on environmental issues and how they relate to retail. Mention any personal initiatives or interests you have in promoting sustainability, as this aligns with the company's mission.