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For Companies At a Glance
- Tasks: Deliver exceptional customer service and creatively organise donated stock.
- Company: Join the British Heart Foundation, a charity with a strong team culture.
- Benefits: Enjoy 38 days annual leave, staff discounts, and health cash plans.
- Why this job: Make a difference while gaining valuable retail experience in a fun environment.
- Qualifications: Passion for customer service and ability to work well in a team.
- Other info: Great career progression opportunities and a dynamic, fast-paced workplace.
What does this role involve?
As a Sales Assistant you’ll be at the very heart of our retail operation. This is not just a standing behind the till or filling shelves type of role, we’re looking for someone who will deliver a first class customer service experience. It’s a fun, fast-paced environment where no two days are the same and everyone works as a team.
Every day is different in charity retail, as well as working on the till or sorting donations, you can expect to:
- Engage with customers, providing exceptional service and promoting our charity’s mission
- Organise and merchandise donated stock creatively to maximise sales potential
- Collaborate with our E-Commerce team to maximise online sales
- As a Keyholder, you’ll be the go-to person when there isn’t a manager on duty, keeping the store running and ensuring our customers have a great experience. You’ll need to be 18+ years old to apply for this role.
Please note, this role can be physically demanding and will involve moving a high volume of donation bags.
You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.
What are we looking for?
- Previous retail experience isn’t essential. What truly counts is your passion, energy, and ability to deliver the very best customer service.
- You’ll be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor
- Able to work well under pressure and on your own initiative in a dynamic and fast-paced environment
- Attention to detail in everything you do
- Positive, creative, confident, customer service focussed and passionate about sustainability
- You’ll be comfortable with tech, able to use a Till, PC, Smartphone and e‑mail with ease.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
- 38 days annual leave (plus the option to sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- Wagestream – early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Ready to apply?
To apply, please follow these simple steps:
- Click the “Apply” button below.
- You’ll be seamlessly redirected to the BHF Careers page.
- Complete the application form, submit your CV and upload your employment history.
What do I need to know?
DBS Check
As part of our ongoing commitment to safeguarding, our process requires that successful candidates are asked to consent to a basic criminal records check.
Inclusivity Matters
We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process.
Act Swiftly
Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early.
Sponsorship
Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
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Sunday Sales Assistant employer: British Heart Foundation
Contact Detail:
British Heart Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sunday Sales Assistant
✨Tip Number 1
Get to know the charity's mission inside out! When you’re chatting with customers, showing genuine passion for what the charity stands for can really set you apart. It’s all about connecting with people and making them feel part of something bigger.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to get comfortable engaging with different types of customers. Remember, it’s not just about serving; it’s about creating a memorable experience that keeps them coming back.
✨Tip Number 3
Show off your creativity when merchandising! Think outside the box on how to display donated items to catch the eye of shoppers. A well-organised and visually appealing shop can make a huge difference in sales.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Sunday Sales Assistant
Some tips for your application 🫡
Show Your Passion: When you're filling out your application, let your enthusiasm shine through! We want to see your passion for customer service and sustainability. Share any experiences that highlight your energy and commitment to making a difference.
Be Creative with Your CV: Your CV is your chance to stand out, so don’t just stick to the basics! Get creative and showcase your skills in a way that reflects our fun and dynamic environment. Highlight any relevant experiences, even if they’re not from retail.
Tailor Your Application: Make sure to tailor your application to the role of Sunday Sales Assistant. Mention how you can contribute to our team and enhance the customer experience. We love seeing candidates who understand our mission and values!
Apply Early!: Don’t wait until the last minute to submit your application. We review applications as they come in, so applying early gives you a better chance. Head over to our website and get your application in today!
How to prepare for a job interview at British Heart Foundation
✨Know the Charity's Mission
Before your interview, take some time to research the charity’s mission and values. Understanding what they stand for will help you connect with the team and show your passion for their cause during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a customer or handled a challenging situation. This will demonstrate your ability to thrive in a fast-paced retail environment.
✨Be Ready for Teamwork Questions
Since this role involves working closely with a team, be prepared to discuss your experience collaborating with others. Share specific instances where you contributed to a team goal or helped guide volunteers, as this will highlight your teamwork skills.
✨Demonstrate Your Tech Savviness
Familiarise yourself with the technology you'll be using, like tills and PCs. During the interview, mention any relevant tech experience you have, as being comfortable with technology is key for this role.