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For Companies At a Glance
- Tasks: Engage with customers and provide exceptional service in a fast-paced retail environment.
- Company: Join the British Heart Foundation, a community-focused charity making a real impact.
- Benefits: Enjoy 38 days annual leave, staff discounts, and holistic support for your well-being.
- Why this job: Be part of a team that promotes sustainability and helps local communities.
- Qualifications: Passion for customer service and teamwork; retail experience is a bonus but not essential.
- Other info: Flexible part-time role with opportunities for career development and personal growth.
The opportunity
Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability?
Look no further – join us as a Sales Assistant in Glasgow (G1 5HF)
This is a part time role working 5 hours a week in one of our busy clothing stores. Our stores are fast-paced and trade 7 days a week. This role requires Sunday working.
What does this role involve?
As a Sales Assistant you’ll be at the very heart of our retail operation. This is not just a standing behind the till or filling shelves type of role, we’re looking for someone who will deliver a first class customer service experience. It’s a fun, fast-paced environment where no two days are the same and everyone works as a team.
Every day is different in charity retail, as well as working on the till or sorting donations, you can expect to:
Please note, this role can be physically demanding and will involve moving a high volume of donation bags.
You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.
What are we looking for?
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
Since 1961, British Heart Foundation has been at the forefront of research that has helped to halve annual deaths from cardiovascular disease in the UK. But our work is needed more than ever.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and will continue to build upon our reuse agenda in the years to come.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
Ready to apply?
To apply, please follow these simple steps:
What do I need to know?
DBS Check: As part of our ongoing commitment to safeguarding, our process requires that successful candidates are asked to consent to a basic criminal records check
Inclusivity Matters : We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
Act Swiftly : Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Sunday Sales Assistant employer: British Heart Foundation
Contact Detail:
British Heart Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sunday Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the British Heart Foundation. Understand their mission and values, especially their focus on sustainability and community. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering first-class service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your teamwork spirit! The job requires collaboration with others, so be prepared to discuss how you work well in a team. Share instances where you've helped guide or support your colleagues, especially in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right place. Plus, it shows you're proactive and keen to join the BHF team. Don’t forget to highlight your passion for sustainability in your application!
We think you need these skills to ace Sunday Sales Assistant
Some tips for your application 🫡
Show Your Passion: When you're filling out your application, let your enthusiasm for customer service and sustainability shine through. We want to see that you genuinely care about making a difference in the community!
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it’s not retail-specific. Focus on skills like teamwork, creativity, and attention to detail – these are key for us at BHF!
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for positive, confident individuals who can engage with customers and work well in a team.
Apply Through Our Website: Remember to apply directly through our website! It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates.
How to prepare for a job interview at British Heart Foundation
✨Know the Mission
Before your interview, take some time to understand the British Heart Foundation's mission and values. This will help you connect your personal passion for sustainability and community service with their goals, making it easier to demonstrate why you're a great fit.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Even if you don't have retail experience, think about times when you've helped someone or resolved an issue. This will show your potential employer that you can thrive in a fast-paced environment.
✨Be Ready for Teamwork Questions
Since this role involves working closely with a team and guiding volunteers, be prepared to discuss your teamwork experiences. Think of specific situations where you collaborated effectively, and how you contributed to a positive team dynamic.
✨Demonstrate Your Tech Savviness
As the role requires using a till, PC, and smartphone, make sure to mention any relevant tech skills you have. If you're comfortable with technology, share examples of how you've used it in previous roles or daily life to enhance your efficiency.
