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For Companies At a Glance
- Tasks: Engage customers, organise stock, and support online sales in a busy retail environment.
- Company: Join the British Heart Foundation, a community-focused charity with a sustainability mission.
- Benefits: Enjoy 38 days annual leave, staff discounts, and holistic support for your well-being.
- Why this job: Make a real impact while gaining valuable retail experience and developing your career.
- Qualifications: Passion for customer service and teamwork; retail experience is a bonus but not essential.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
Overview
Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability?
Look no further – join us as a Sunday Sales Assistant in Tooting.
This is a part‑time role working 6 hours on a Sunday between 11.00 am – 17.00 pm in one of our busy clothing stores. Our stores are fast‑paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis.
What does this role involve?
As a Sales Assistant you’ll be at the very heart of our retail operation. This is not just a standing behind the till or filling shelves type of role – we’re looking for someone who will deliver a first‑class customer service experience. It’s a fun, fast‑paced environment where no two days are the same and everyone works as a team.
Every day is different in charity retail, as well as working on the till or sorting donations, you can expect to:
- Engage with customers, providing exceptional service and promoting our charity’s mission
- Organise and merchandise donated stock creatively to maximise sales potential
- Collaborate with our E‑Commerce team to maximise online sales
- Act as a Keyholder – the go‑to person when there isn’t a manager on duty, keeping the store running and ensuring our customers have a great experience. You’ll need to be 18+ years old to apply for this role.
Please note, this role can be physically demanding and will involve moving a high volume of donation bags.
You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.
What are we looking for?
- Previous retail experience isn’t essential. What truly counts is your passion, energy, and ability to deliver the very best customer service.
- You’ll be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor.
- Able to work well under pressure and on your own initiative in a dynamic and fast‑paced environment.
- Attention to detail in everything you do.
- Positive, creative, confident, customer‑service focussed and passionate about sustainability.
- You’ll be comfortable with tech, able to use a till, PC, smartphone and e‑mail with ease.
What’s important to us
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
Since 1961, British Heart Foundation has been at the forefront of research that has helped to halve annual deaths from cardiovascular disease in the UK. But our work is needed more than ever.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items from going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and will continue to build upon our reuse agenda in the years to come.
Belonging at BHF
BHF values the diversity of our communities and is committed to creating an inclusive environment where everyone feels respected and valued. By fostering a culture of inclusion, we believe we are better equipped to achieve our mission of helping people have a healthier heart for longer.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
- 38 days annual leave (plus the option to sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- Wagestream – early access to your wages
- 25 % staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10 %
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Ready to apply?
To apply, please follow these simple steps:
- Click the “Apply” button below.
- You’ll be seamlessly redirected to the BHF Careers page.
- Complete the application form, submit your CV and upload your employment history.
What do I need to know?
- DBS Check: As part of our ongoing commitment to safeguarding, our process requires that successful candidates are asked to consent to a basic criminal records check.
- Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process.
- Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early.
- Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
- Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
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Sunday Sales Assistant employer: British Heart Foundation
Contact Detail:
British Heart Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sunday Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the British Heart Foundation. Understand their mission and values, especially around sustainability. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of examples from your past experiences where you provided great service. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your teamwork spirit! The job mentions working with volunteers and collaborating with the E-Commerce team. Think of times when you've worked well in a team and be prepared to discuss how you can contribute positively to the store environment.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right place. Plus, it shows you’re proactive and keen to join the BHF team. Don’t wait too long – early applications are encouraged!
We think you need these skills to ace Sunday Sales Assistant
Some tips for your application 🫡
Show Your Passion: When filling out your application, let your enthusiasm for customer service and sustainability shine through. We want to see your genuine interest in making a difference in the community!
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it’s not retail-specific. We love seeing skills that show you can work well under pressure and engage with customers effectively.
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for positive, creative individuals who are confident and ready to contribute to our team!
Apply Through Our Website: Remember to apply directly through our website for a smooth process. It’s super easy – just click the 'Apply' button and follow the steps to submit your application!
How to prepare for a job interview at British Heart Foundation
✨Know the Mission
Before your interview, take some time to understand the British Heart Foundation's mission and values. This will help you connect your personal passion for sustainability and community service with their goals, making you a more compelling candidate.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Even if you don’t have retail experience, think of times when you helped someone or went above and beyond in any role. This will demonstrate your ability to engage with customers effectively.
✨Be Ready for a Fast-Paced Environment
Since the role is in a busy clothing store, be prepared to discuss how you handle pressure and multitasking. Share specific instances where you thrived in a dynamic setting, as this will show that you can keep up with the demands of the job.
✨Tech Savvy? Prove It!
Familiarise yourself with basic till operations and online sales processes. If you have experience using technology in previous roles, mention it! Being comfortable with tech will be a big plus, especially when collaborating with the E-Commerce team.