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For Companies At a Glance
- Tasks: Drive sales, lead a team, and deliver top-notch customer service.
- Company: Join the British Heart Foundation, making a real difference in communities.
- Benefits: Enjoy 38 days annual leave, staff discounts, and health cash plans.
- Why this job: Be part of a mission to fund lifesaving research and reduce waste.
- Qualifications: Retail experience and strong leadership skills are essential.
- Other info: Opportunities for career progression and a supportive work environment.
The predicted salary is between 28800 - 43200 £ per year.
What does this role involve?
- Driving sales and achieving targets
- Delivering a high standard of service to customers that is expected by the BHF
- Leading and developing a team of staff and volunteers
- Deputising for Store Managers
- Stock generation and management
- Visual merchandising
- Recruitment and training of staff and volunteers
What are we looking for?
- Previous retail experience is essential
- Good commercial awareness
- Experience of leading and developing teams
- Ability to achieve sales targets
- Committed to achieving the highest retail standards at all times
- Results driven but with a recognition of right result, right way
- Excellent customer service skills
- Ability to build rapport with people
This role involves providing cover and support to various stores. Therefore, willingness to travel to various sites is essential. The successful candidate will need a full UK driving licence.
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. In addition to raising funds for the BHF, we connect with local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever – because the cures and treatments we need are in sight. You could be part of getting us there sooner!
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include:
- 38 days annual leave (plus the option to buy and sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- Wagestream – early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Ready to apply?
Click the “Apply” button below. You’ll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history.
What do I need to know?
- DBS Check: Any offer of employment is subject to a satisfactory DBS check
- Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
- Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early
- Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship
- Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Store Manager Designate employer: British Heart Foundation
Contact Detail:
British Heart Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager Designate
✨Tip Number 1
Get to know the BHF inside out! Familiarise yourself with their mission, values, and the impact they have on communities. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or achieved sales targets. We want to hear about your successes and how you can bring that energy to the BHF.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former BHF employees on LinkedIn. They can provide insights into the company culture and maybe even give you a heads-up on what to expect in the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the BHF team. Remember, early applications are encouraged, so don’t wait!
We think you need these skills to ace Store Manager Designate
Some tips for your application 🫡
Show Off Your Retail Experience: Make sure to highlight your previous retail experience in your application. We want to see how you've driven sales and achieved targets in the past, so don’t hold back on those achievements!
Customer Service is Key: Since excellent customer service skills are a must, share specific examples of how you've built rapport with customers. We love seeing how you’ve gone above and beyond to deliver top-notch service.
Team Leadership Matters: If you've led and developed teams before, let us know! Share your experiences in recruitment, training, and team management. We’re all about fostering talent and creating a supportive environment.
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website for a smooth process. Just click the 'Apply' button and follow the steps to submit your CV and employment history. We can’t wait to hear from you!
How to prepare for a job interview at British Heart Foundation
✨Know Your Numbers
Before the interview, brush up on your sales figures and targets from previous roles. Be ready to discuss how you achieved these targets and what strategies you used. This will show your commercial awareness and results-driven mindset.
✨Showcase Your Leadership Skills
Prepare examples of how you've led and developed teams in the past. Think about specific challenges you faced and how you overcame them. Highlighting your ability to motivate and train staff will resonate well with the interviewers.
✨Customer Service is Key
Be ready to share stories that demonstrate your excellent customer service skills. Think about times when you went above and beyond for a customer or resolved a difficult situation. This will align perfectly with the BHF's commitment to high standards of service.
✨Embrace the Mission
Familiarise yourself with the British Heart Foundation's mission and values. Be prepared to discuss how your personal values align with theirs, especially regarding community impact and sustainability. Showing genuine passion for their cause can set you apart from other candidates.
