Store Manager

Store Manager

Bristol Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team in a fast-paced fashion store, driving sales and community engagement.
  • Company: Join the British Heart Foundation, dedicated to funding life-saving research and promoting sustainability.
  • Benefits: Enjoy 38 days annual leave, flexible working, staff discounts, and holistic support for your well-being.
  • Why this job: Make a real impact in your community while developing your career in a supportive environment.
  • Qualifications: Experience in retail or customer service, with strong leadership and commercial awareness.
  • Other info: Flexibility required for weekend and bank holiday shifts; DBS check needed for employment.

The predicted salary is between 28800 - 43200 £ per year.

The opportunity

Would you like to make an impact by leading one of our home store teams that are community based, offer amazing choice and genuine sustainability?

What does this role involve?

As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values.

Each day is different in this varied, fast paced and hands on role. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.

What are we looking for?

  • Experience working in a customer facing role in retail, hospitality or service industry
  • Experience of leading, motivating and developing teams
  • Commercial awareness
  • Ability to achieve sales targets
  • Committed to achieving the highest retail standards at all times
  • Able to work under own initiative and take a proactive approach to changing business needs and objectives
  • Thrives working in a hands on, fast-paced environment
  • An understanding of budgets and P&L
  • Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. Please note that this role is based on a 5 out of 7 day working pattern, and flexibility will be required.

    What’s important to us?

    At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

    Our vision is a world where everyone has a healthier heart for longer. We\’ll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.

    In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

    Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

    Why join the BHF?

    We have a strong culture of internal progression and will actively support you to develop your career.

    Our generous staff benefits include:

  • 38 days annual leave (plus the option to buy and sell leave)
  • Holistic support leave of up to 10 additional days off each year
  • Enhanced family policies (maternity, paternity and adoption leave)
  • Wagestream – early access to your wages
  • 25% staff discount
  • Health cash plan (Dental, Optical, Therapies, etc)
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
  • Pension with employer contribution of up to 10%
  • Cycle to work scheme
  • Discounts on gym memberships
  • Discounts with a wide range of retailers
  • Ready to apply?

    To apply, please follow these simple steps:

  • Click the “Apply” button below.
  • You’ll be seamlessly redirected to the BHF Careers page .
  • Complete the application form, submit your CV and upload your employment history.
  • What do I need to know?

    DBS Check : Any offer of employment is subject to a satisfactory DBS check

    Inclusivity Matters : We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process

    Act Swiftly : Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early

    Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

    Store Manager employer: British Heart Foundation

    The British Heart Foundation (BHF) is an exceptional employer, offering a vibrant work culture in Bristol where you can make a meaningful impact by leading a diverse team in a fast-paced retail environment. With a strong commitment to employee growth, generous benefits including 38 days of annual leave, and a focus on sustainability and community engagement, BHF provides a rewarding career path for those passionate about making a difference in people's lives while promoting environmental responsibility.
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    Contact Detail:

    British Heart Foundation Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Store Manager

    Tip Number 1

    Familiarise yourself with the British Heart Foundation's mission and values. Understanding their commitment to sustainability and community engagement will help you align your leadership style with their goals, making you a more attractive candidate.

    Tip Number 2

    Showcase your experience in leading diverse teams. Prepare examples of how you've motivated and developed team members in previous roles, as this is crucial for the Store Manager position.

    Tip Number 3

    Be ready to discuss your commercial awareness. Think about how you've achieved sales targets in the past and be prepared to share specific strategies that worked for you.

    Tip Number 4

    Demonstrate your flexibility and ability to thrive in a fast-paced environment. Share experiences where you've successfully adapted to changing business needs or tackled physically demanding tasks.

    We think you need these skills to ace Store Manager

    Leadership Skills
    Team Motivation
    Customer Service Excellence
    Sales Target Achievement
    Commercial Awareness
    Retail Standards Compliance
    Proactive Problem-Solving
    Budget Management
    Flexibility and Adaptability
    Communication Skills
    Time Management
    Community Engagement
    Physical Stamina
    Conflict Resolution

    Some tips for your application 🫡

    Understand the Role: Before applying, make sure you fully understand the responsibilities of a Store Manager at the British Heart Foundation. Highlight your experience in leading teams and achieving sales targets in your application.

    Tailor Your CV: Customise your CV to reflect your relevant experience in retail or customer-facing roles. Emphasise your leadership skills and any achievements related to sales performance and team development.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sustainability and community engagement. Mention how your values align with those of the British Heart Foundation and your commitment to their mission.

    Highlight Flexibility and Initiative: In your application, demonstrate your ability to work flexibly and take initiative. Provide examples of how you've adapted to changing business needs in previous roles, especially in fast-paced environments.

    How to prepare for a job interview at British Heart Foundation

    Show Your Leadership Skills

    As a Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, highlighting how you inspired them to achieve targets.

    Understand the Brand Values

    Familiarise yourself with the British Heart Foundation's values and mission. Be ready to discuss how your personal values align with theirs and how you can contribute to their community-focused and sustainable initiatives.

    Prepare for Sales Target Discussions

    Since achieving sales targets is crucial for this role, come prepared with examples of how you've met or exceeded sales goals in previous positions. Discuss your strategies for maximising sales through both physical and digital channels.

    Demonstrate Flexibility and Proactivity

    The role requires flexibility and a proactive approach to changing business needs. Be ready to share instances where you've adapted to new challenges or changes in your work environment, showcasing your ability to thrive in a fast-paced setting.

    Store Manager
    British Heart Foundation
    Location: Bristol
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