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- Tasks: Lead a dynamic team to maximise sales and achieve store targets.
- Company: Join the British Heart Foundation, making a real impact in your community.
- Benefits: Enjoy 38 days annual leave, flexible working, and generous staff discounts.
- Why this job: Be part of a mission to fund lifesaving research while promoting sustainability.
- Qualifications: Experience in retail or customer service, with strong leadership skills required.
- Other info: Flexible weekend work is essential; join us in reducing waste and supporting local communities.
The predicted salary is between 30000 - 42000 £ per year.
Would you like to make an impact by leading one of our homestore teams that are community based, offer amazing choice and genuine sustainability? Apply today for our Store Manager position in Wallington.
What does this role involve?
As a Store Manager you will be accountable for your store's performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values. Each day is different in this varied, fast-paced and hands-on role. Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research.
What are we looking for?
- Experience working in a customer-facing role in retail, hospitality or service industry
- Experience of leading, motivating and developing teams
- Commercial awareness
- Ability to achieve sales targets
- Committed to achieving the highest retail standards at all times
- Able to work under own initiative and take a proactive approach to changing business needs and objectives
- Thrives working in a hands-on, fast-paced environment
- An understanding of budgets and P&L
Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.
What's important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever because the cures and treatments we need are in sight. You could be part of getting us there sooner!
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include:
- 38 days annual leave (plus the option to buy and sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- Wagestream - early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Store Manager employer: British Heart Foundation
Contact Detail:
British Heart Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with the British Heart Foundation's mission and values. Understanding their commitment to sustainability and community engagement will help you align your leadership style with their goals, making you a more attractive candidate.
✨Tip Number 2
Showcase your experience in leading diverse teams by preparing examples of how you've motivated and developed staff in previous roles. Highlighting your ability to create an inclusive environment will resonate well with BHF's values.
✨Tip Number 3
Be ready to discuss your commercial awareness and how you've achieved sales targets in past positions. Prepare specific metrics or achievements that demonstrate your capability to drive performance in a retail setting.
✨Tip Number 4
Since the role requires flexibility, think about your availability and be prepared to discuss how you can accommodate the store's needs, including working weekends and bank holidays. This shows your commitment to the team and the organisation.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail, hospitality, or service industries. Emphasise your leadership skills and any achievements related to sales targets or team development.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community engagement and sustainability. Mention specific examples of how you've led teams and achieved results in previous roles.
Showcase Your Understanding of the Role: In your application, demonstrate your understanding of the Store Manager role by discussing how you would maximise sales through both physical and digital channels, and how you would lead a diverse team.
Highlight Flexibility and Initiative: Mention your ability to work flexible hours, including weekends and bank holidays. Provide examples of how you've taken initiative in past roles to adapt to changing business needs.
How to prepare for a job interview at British Heart Foundation
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and motivate a diverse team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or inspired others to achieve their goals.
✨Understand the Business
Familiarise yourself with the British Heart Foundation's mission and values. Be ready to discuss how you can contribute to their goals, particularly in terms of sales performance and community engagement. Showing commercial awareness will impress your interviewers.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Think about scenarios where you've had to adapt quickly to changing circumstances or manage high-pressure situations, and be prepared to share these stories.
✨Emphasise Your Commitment to Sustainability
Since the role involves promoting sustainability, be ready to discuss your understanding of environmental issues and how you can help the BHF reduce waste. Share any relevant experiences or ideas you have for enhancing their sustainability efforts.
