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For Companies At a Glance
- Tasks: Lead a diverse team to maximize sales and achieve store targets in a fast-paced environment.
- Company: Join the British Heart Foundation, making a real impact on heart health and sustainability.
- Benefits: Enjoy 38 days of annual leave, flexible working, and generous staff discounts.
- Why this job: Be part of a mission-driven organization that funds life-saving research and promotes community engagement.
- Qualifications: Experience in retail or customer service, with strong leadership and commercial awareness.
- Other info: Flexibility for weekend and holiday shifts is required; early applications are encouraged.
The predicted salary is between 28800 - 42000 £ per year.
This job is brought to you by Jobs/Redefined, the UK’s leading over-50s age inclusive jobs board.
The opportunity
Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability?
What does this role involve?
As a Store Manager you will be accountable for your store’s performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrates the BHF values.
Each day is different in this varied, fast-paced and hands-on role. Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research.
What are we looking for?
- Experience working in a customer-facing role in retail, hospitality, or service industry
- Experience of leading, motivating, and developing teams
- Commercial awareness
- Ability to achieve sales targets
- Committed to achieving the highest retail standards at all times
- Able to work under own initiative and take a proactive approach to changing business needs and objectives
- Thrives working in a hands-on, fast-paced environment
- An understanding of budgets and P&L
Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery, and more, available in store and online.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores, we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year.
Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever – because the cures and treatments we need are in sight. You could be part of getting us there sooner!
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
- 38 days annual leave (plus the option to buy and sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity, and adoption leave)
- Wagestream – early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Ready to apply?
To apply, please follow these simple steps:
- Click the “Apply” button below.
- You’ll be seamlessly redirected to the BHF Careers page .
- Complete the application form, submit your CV, and upload your employment history.
What do I need to know?
DBS Check : Any offer of employment is subject to a satisfactory DBS check.
Inclusivity Matters : We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process.
Act Swiftly : Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early.
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
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Store Manager employer: British Heart Foundation
Contact Detail:
British Heart Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarize yourself with the British Heart Foundation's mission and values. Understanding their commitment to sustainability and community engagement will help you align your leadership style with their goals during the interview.
✨Tip Number 2
Prepare examples of how you've successfully led diverse teams in fast-paced environments. Highlight specific instances where you motivated your team to achieve sales targets or improve customer satisfaction.
✨Tip Number 3
Showcase your commercial awareness by discussing trends in the retail industry, especially in fashion. Being able to talk about how these trends can impact store performance will demonstrate your proactive approach.
✨Tip Number 4
Be ready to discuss your experience with budgets and P&L. Providing concrete examples of how you've managed financial performance in previous roles will illustrate your capability to handle the responsibilities of a Store Manager.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Store Manager at the British Heart Foundation. Highlight your relevant experience in retail and team leadership in your application.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Emphasize your customer-facing roles, team management experience, and any achievements related to sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community engagement and sustainability. Mention how your values align with those of the British Heart Foundation and provide examples of how you've led diverse teams.
Follow Application Instructions: Make sure to follow the application instructions carefully. Submit your CV and employment history through the BHF Careers page as directed, and ensure all documents are formatted correctly.
How to prepare for a job interview at British Heart Foundation
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and motivate a diverse team. Prepare examples from your past experiences where you successfully led a team, resolved conflicts, or improved team performance.
✨Understand the Business
Familiarize yourself with the British Heart Foundation's mission and values. Be ready to discuss how you can contribute to their goals, especially in terms of maximizing sales and achieving store targets through both physical and digital channels.
✨Highlight Your Customer Service Experience
Since this role is customer-facing, be prepared to share specific instances where you provided exceptional customer service. Discuss how you handled challenging situations and ensured customer satisfaction.
✨Demonstrate Flexibility and Adaptability
The role requires working in a fast-paced environment with varying demands. Share examples of how you've adapted to changing business needs in previous roles and your willingness to work weekends and bank holidays.
