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- Tasks: Engage with customers, organise stock, and boost online sales for a great shopping experience.
- Company: Join the British Heart Foundation, a charity dedicated to heart health.
- Benefits: Enjoy 38 days annual leave, staff discounts, and holistic support leave.
- Other info: Flexible hours with opportunities for personal growth and community impact.
- Why this job: Make a difference while gaining retail experience in a dynamic environment.
- Qualifications: Passion for customer service and sustainability; no prior retail experience needed.
The predicted salary is between 10 - 12 £ per hour.
About the role: Part time, 7 hours a week on a 3‑month fixed term contract with the British Heart Foundation (BHF). The role requires flexibility and availability of weekends, bank holidays and rota days.
Responsibilities: As a Sales Assistant you will be at the heart of our retail operation. You will engage with customers, provide exceptional service and promote BHF’s mission; organise and merchandise donated stock creatively to maximise sales; collaborate with the e‑commerce team to boost online sales; and act as a keyholder, keeping the store running smoothly and ensuring a great customer experience when a manager is not present. The role works the till, sorts donations, and may involve moving a high volume of donation bags. It permits a high degree of autonomy and opportunities to build your knowledge of BHF.
Qualifications: 18 years old or older. Previous retail experience not essential; a passion for customer service and sustainability is required. Confident working in a team and comfortable guiding volunteers on the shop floor. Capable of working well under pressure and on your own initiative in a dynamic, fast‑paced environment. Attention to detail in everything you do. Positive, creative, confident and customer‑service focused. Comfortable with technology – able to use a till, PC, smartphone and e‑mail with ease.
Diversity and Inclusion: We value the diversity of our communities and are committed to creating an inclusive environment where everyone feels respected and valued. By fostering a culture of inclusion, we believe we are better equipped to achieve our mission of helping people have a healthier heart for longer.
Benefits: 38 days annual leave (plus the option to sell leave). Holistic support leave of up to 10 additional days off each year. Enhanced family policies (maternity, paternity and adoption leave). Wagestream – early access to your wages. 25% staff discount. Health cash plan (Dental, Optical, Therapies, etc.). Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP). Pension with employer contribution up to 10%. Cycle to work scheme. Discounts on gym memberships. Discounts with a wide range of retailers.
Sales Assistant in Stone employer: British Heart Foundation
Contact Detail:
British Heart Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Stone
✨Tip Number 1
Get to know the British Heart Foundation's mission and values. When you walk into that interview, show us how passionate you are about customer service and sustainability. It’s all about connecting with what we stand for!
✨Tip Number 2
Practice your customer interaction skills! Role-play with a friend or family member to get comfortable engaging with customers. Remember, as a Sales Assistant, you’ll be the face of BHF, so let your personality shine through.
✨Tip Number 3
Be ready to talk about your flexibility and teamwork. We love candidates who can adapt to different situations and work well with others, especially when guiding volunteers. Share examples from your past experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the BHF team. Let’s make a difference together!
We think you need these skills to ace Sales Assistant in Stone
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service and sustainability shine through. We want to see how you connect with BHF’s mission and why you’re excited about the role!
Tailor Your CV: Make sure to tailor your CV to highlight any relevant experience or skills that match the job description. Even if you don’t have retail experience, focus on your teamwork and customer service skills – we love a positive attitude!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to convey your experience and skills effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at British Heart Foundation
✨Know the Mission
Before your interview, take some time to understand the British Heart Foundation's mission and values. This will help you connect your passion for customer service and sustainability with their goals, showing that you're not just looking for a job, but genuinely care about what they do.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Even if you don't have retail experience, think of times when you've helped someone or resolved an issue. This will demonstrate your ability to engage with customers effectively.
✨Be Ready for Teamwork Questions
Since the role involves collaborating with volunteers and the e-commerce team, be prepared to discuss how you work in a team. Think of specific instances where you've guided others or contributed to a group effort, highlighting your positive and confident approach.
✨Embrace the Fast-Paced Environment
The BHF retail environment can be dynamic and fast-paced. During the interview, express your comfort with working under pressure and your ability to take initiative. Share examples of how you've thrived in similar situations, showcasing your attention to detail and adaptability.