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- Tasks: Support the Store Manager and ensure top-notch customer service in a vibrant fashion store.
- Company: Join a dynamic fashion store team in South Shields with a focus on inclusivity.
- Benefits: Enjoy 38 days annual leave, early wage access, and a generous staff discount.
- Other info: Great opportunities for personal growth and a supportive work environment.
- Why this job: Step into a leadership role and make a real impact in retail management.
- Qualifications: Experience in customer service and a passion for achieving retail excellence.
The predicted salary is between 25000 - 30000 £ per year.
Are you looking for an opportunity to progress in store management? We’re looking for an Assistant Store Manager to join our fashion store team in South Shields (NE33 1DP). As an Assistant Store Manager, support the Store Manager with the day‑to‑day running of the store and take full responsibility in their absence.
Key Responsibilities
- Ensuring highest standard of customer service
- Achieving targets
- Maintaining a high standard of visual merchandising
- Maximising sales through physical and digital channels
- Supporting recruitment and development of volunteers
- Achieving expectations within campaign activities
- Working with the manager to generate stock
Desired Qualifications
- Experience in a customer‑facing role
- Supervisory experience
- Commercially driven to encourage new ideas
- Inclusive approach to developing teams
- Passion for delivering exceptional customer service and achieving highest retail standards
- Results driven but with a recognition of right result, right way
Benefits
- 38 days annual leave (plus option to buy and sell leave)
- Wagestream – claim early access to wages as you earn them
- Holistic support leave up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Legal & EEO Statements
- DBS Check: Any offer of employment is subject to a satisfactory DBS check.
- Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process.
- Sponsorship: We are unlikely to be able to sponsor applicants for this role due to the minimum salary criteria.
Assistant Store Manager in South Shields employer: British Heart Foundation
Contact Detail:
British Heart Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in South Shields
✨Tip Number 1
Get to know the store! Before your interview, pop into the shop and observe how things run. Take note of the customer service and visual merchandising. This will help you speak confidently about what you can bring to the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the role. It shows you're genuinely interested and can give you insider info.
✨Tip Number 3
Prepare for situational questions! Think about times you've handled customer complaints or led a team. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you shine during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining our team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Assistant Store Manager in South Shields
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Store Manager role. Highlight your customer service experience and any supervisory roles you've had, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for fashion retail and how you can contribute to our team. Be sure to mention your results-driven approach and any innovative ideas you have.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements. Did you exceed sales targets or improve customer satisfaction? We love numbers, so quantify your successes where possible!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at British Heart Foundation
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's layout, product range, and current promotions. This shows your genuine interest in the role and helps you discuss how you can contribute to achieving sales targets.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. Think about specific situations where you went above and beyond to meet customer needs, as this aligns perfectly with the expectations for the Assistant Store Manager position.
✨Demonstrate Leadership Potential
Since you'll be supporting the Store Manager, highlight any supervisory experience you have. Share instances where you’ve led a team or taken initiative, showing that you can step up when needed and help develop others.
✨Be Results-Driven Yet Ethical
Discuss your approach to achieving results while maintaining high retail standards. Employers appreciate candidates who understand the importance of doing things the right way, so be ready to talk about how you balance targets with ethical practices.