At a Glance
- Tasks: Engage with customers, organise stock, and support online sales.
- Company: Join a community-focused retail team committed to sustainability.
- Benefits: 38 days annual leave, staff discounts, and health cash plan.
- Other info: Flexible hours, autonomy in your role, and opportunities for personal growth.
- Why this job: Make a difference while gaining valuable retail experience in a dynamic environment.
- Qualifications: Passion for customer service and teamwork; retail experience not essential.
The predicted salary is between 12 - 15 € per hour.
Would you like to be part of a retail team that is community based, offers amazing choice and genuine sustainability? Look no further – join us as a Sales Assistant in Chard. This is a part time role working 6 hours a week on a Sunday in one of our busy clothing stores. Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis.
What does this role involve?
- Engage with customers, providing exceptional service and promoting our charity’s mission
- Organise and merchandise donated stock creatively to maximise sales potential
- Collaborate with our E‑Commerce team to maximise online sales
- As a Keyholder, you’ll be the go‑to person when there isn’t a manager on duty, keeping the store running and ensuring our customers have a great experience.
You’ll need to be 18+ years old to apply for this role. Please note, this role can be physically demanding and will involve moving a high volume of donation bags. You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.
What are we looking for?
- Previous retail experience isn’t essential. What truly counts is your passion, energy, and ability to deliver the very best customer service.
- You’ll be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor.
- Able to work well under pressure and on your own initiative in a dynamic and fast‑paced environment.
- Attention to detail in everything you do.
- Positive, creative, confident, customer service focussed and passionate about sustainability.
- You’ll be comfortable with tech, able to use a till, PC, smartphone and e‑mail with ease.
What’s important to us? We are committed to an inclusive environment where everyone feels respected and valued.
Benefits:
- 38 days annual leave (plus the option to sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- Wagestream – early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc.)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Requirement: DBS Check. As part of our safeguarding commitment, successful candidates will be asked to consent to a basic criminal records check.
Sunday Sales Assistant in Somerset employer: British Heart Foundation
Join a community-focused retail team in Chard that champions sustainability and offers a vibrant work culture. As a Sunday Sales Assistant, you'll enjoy generous benefits including 38 days of annual leave, enhanced family policies, and access to holistic support, all while contributing to a meaningful cause. With opportunities for personal growth and a commitment to inclusivity, this role is perfect for those passionate about delivering exceptional customer service in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sunday Sales Assistant in Somerset
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their mission and values. This will help you connect with the team and show that you're genuinely interested in being part of their community-focused approach.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will demonstrate your passion for delivering exceptional service.
✨Tip Number 3
Show off your creativity! Since you'll be merchandising donated stock, think about how you can present items in an eye-catching way. Bring some ideas to the interview to showcase your creative flair and enthusiasm for the role.
✨Tip Number 4
Don’t forget to highlight your tech skills! Being comfortable with tills and online systems is key. If you have any experience using tech in previous roles, make sure to mention it – it’ll give you an edge in this fast-paced environment.
We think you need these skills to ace Sunday Sales Assistant in Somerset
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service and sustainability shine through. We want to see that you’re genuinely excited about being part of our community-focused team!
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention any relevant experience, even if it’s not retail-specific, and how it can contribute to our mission.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us get a quick sense of who you are!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at British Heart Foundation
✨Know the Mission
Before your interview, take some time to understand the charity's mission and values. This will not only help you answer questions more effectively but also show your genuine interest in being part of a community-focused team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Even if you don’t have retail experience, think about times when you helped someone or went above and beyond to assist others.
✨Be Ready for a Fast-Paced Environment
Since the role involves working in a busy store, be prepared to discuss how you handle pressure and multitask. Share specific instances where you thrived in a dynamic setting, as this will demonstrate your adaptability.
✨Emphasise Your Passion for Sustainability
As sustainability is a key aspect of the role, express your passion for eco-friendly practices. You could mention any personal initiatives or interests that align with the charity’s mission, which will resonate well with the interviewers.