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For Companies At a Glance
- Tasks: Deliver exceptional customer service and creatively organise donated stock in a fun retail environment.
- Company: Join the British Heart Foundation, a community-focused charity making a real impact.
- Benefits: Enjoy 38 days annual leave, staff discounts, and holistic support for your well-being.
- Why this job: Be part of a team that promotes sustainability while gaining valuable retail experience.
- Qualifications: Passion for customer service and teamwork; retail experience is a bonus but not essential.
- Other info: Flexible hours with opportunities for career progression in a supportive environment.
The predicted salary is between 10 - 13 ÂŁ per hour.
The opportunity
Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability? Look no further – join us as a Sales Assistant in Scunthorpe. This is a part time role working 7 hours a week in one of our busy furniture stores. Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis. You’ll join the team on a 3-month fixed term contract.
What does this role involve?
As a Sales Assistant you’ll be at the very heart of our retail operation. This is not just a standing behind the till or filling shelves type of role, we’re looking for someone who will deliver a first class customer service experience. It’s a fun, fast-paced environment where no two days are the same and everyone works as a team. Every day is different in charity retail, as well as working on the till or sorting donations, you can expect to:
- Engage with customers, providing exceptional service and promoting our charity’s mission
- Organise and merchandise donated stock creatively to maximise sales potential
- Collaborate with our E-Commerce team to maximise online sales
Please note, this role can be physically demanding and will involve lifting large pieces of furniture. You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.
What are we looking for?
- Previous retail experience isn’t essential. What truly counts is your passion, energy, and ability to deliver the very best customer service.
- You’ll be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor.
- Able to work well under pressure and on your own initiative in a dynamic and fast-paced environment.
- Attention to detail in everything you do.
- Positive, creative, confident, customer service focussed and passionate about sustainability.
- You’ll be comfortable with tech, able to use a Till, PC, Smartphone and e-mail with ease.
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Since 1961, British Heart Foundation has been at the forefront of research that has helped to halve annual deaths from cardiovascular disease in the UK. But our work is needed more than ever. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and will continue to build upon our reuse agenda in the years to come.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include:
- 38 days annual leave (plus the option to sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- Wagestream - early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Ready to apply?
To apply, please follow these simple steps: Click the “Apply” button below. You’ll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history.
What do I need to know?
- DBS Check: As part of our ongoing commitment to safeguarding, our process requires that successful candidates are asked to consent to a basic criminal records check.
- Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process.
- Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early.
- Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Sales Assistant in Scunthorpe employer: British Heart Foundation
Contact Detail:
British Heart Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Scunthorpe
✨Tip Number 1
Get to know the company! Research the British Heart Foundation and their mission. When you walk into that interview, show them you’re not just another candidate – you’re someone who genuinely cares about their cause.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This role is all about delivering first-class service, so be ready to share your stories.
✨Tip Number 3
Be flexible and show your enthusiasm! Since this role requires weekend and bank holiday work, let them know you’re up for it. A positive attitude can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application in front of the right people. Plus, it shows you’re serious about joining the team at BHF. Don’t miss out!
We think you need these skills to ace Sales Assistant in Scunthorpe
Some tips for your application 🫡
Show Your Passion: When you're filling out your application, let your enthusiasm for customer service and sustainability shine through. We want to see that you genuinely care about making a difference in the community!
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it’s not retail-specific. Focus on skills like teamwork, creativity, and your ability to work under pressure – these are key for us at BHF.
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for positive, confident individuals who can engage with customers and work well in a team, so show us who you are!
Apply Early: We encourage you to apply as soon as possible! We review applications on a rolling basis, so getting your application in early could give you a better chance of joining our fantastic team.
How to prepare for a job interview at British Heart Foundation
✨Know the Mission
Before your interview, take some time to understand the British Heart Foundation's mission and values. This will help you connect your personal passion for sustainability and community service with their goals, making you a more compelling candidate.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Even if you don't have retail experience, think of situations where you helped someone or went above and beyond to assist others. This will demonstrate your ability to thrive in a fast-paced environment.
✨Be Ready for Teamwork Questions
Since this role involves working closely with a team and guiding volunteers, be prepared to discuss your teamwork experiences. Think of specific instances where you collaborated effectively with others, highlighting your positive attitude and ability to motivate those around you.
✨Demonstrate Flexibility and Initiative
Given the dynamic nature of the role, it's important to show that you're adaptable. Share examples of how you've successfully handled unexpected challenges or changes in your previous roles. This will reassure the interviewer that you can manage the demands of a busy retail environment.
