At a Glance
- Tasks: Deliver exceptional customer service and creatively merchandise donated stock.
- Company: Join a community-focused retail team committed to sustainability.
- Benefits: Enjoy 38 days annual leave, staff discounts, and holistic support.
- Other info: Flexible hours with opportunities for personal growth and development.
- Why this job: Be part of a fun, fast-paced environment with a meaningful mission.
- Qualifications: Passion for customer service and teamwork; retail experience not required.
The predicted salary is between 10 - 12 £ per hour.
Would you like to be part of a retail team that is community based, offers amazing choice and genuine sustainability? Look no further – join us as a Sales Assistant in Salisbury. This is a part time role working 14 hours a week (2 days out of 7) in one of our busy furniture stores. Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis. You’ll join the team on a 3-month fixed term contract.
Responsibilities
- As a Sales Assistant you’ll be at the very heart of our retail operation.
- This is not just a standing behind the till or filling shelves type of role, we’re looking for someone who will deliver a first class customer service experience.
- Engage with customers, providing exceptional service and promoting our charity’s mission.
- Organise and merchandise donated stock creatively to maximise sales potential.
- Collaborate with our E‑Commerce team to maximise online sales.
- Role can be physically demanding and involve lifting large pieces of furniture.
- You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.
Qualifications
- Previous retail experience isn’t essential.
- What truly counts is your passion, energy, and ability to deliver the very best customer service.
- You’ll be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor.
- Able to work well under pressure and on your own initiative in a dynamic and fast‑paced environment.
- Attention to detail in everything you do.
- Positive, creative, confident, customer service focussed and passionate about sustainability.
- You’ll be comfortable with tech, able to use a Till, PC, Smartphone and e‑mail with ease.
Benefits
- 38 days annual leave (plus the option to sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- Wagestream – early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Sales Assistant in Salisbury employer: British Heart Foundation
Join our vibrant retail team in Salisbury as a Sales Assistant, where you'll be part of a community-focused environment that champions sustainability and offers a diverse range of products. With generous benefits like 38 days of annual leave, enhanced family policies, and a supportive work culture, we prioritise your well-being and professional growth. Experience a dynamic workplace where your passion for customer service and creativity can truly shine, all while making a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Salisbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their mission and values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will demonstrate your passion for delivering top-notch service.
✨Tip Number 3
Be ready to showcase your flexibility! Since this role requires working weekends and bank holidays, be prepared to discuss your availability and how you can adapt to the fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our team. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Assistant in Salisbury
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service and sustainability shine through. We want to see that you’re genuinely excited about the role and our mission!
Tailor Your CV:Make sure your CV highlights any relevant experience, even if it’s not retail-specific. Focus on skills like teamwork, communication, and problem-solving that align with what we’re looking for.
Be Yourself:Don’t be afraid to let your personality come through in your application. We value creativity and a positive attitude, so show us who you are and why you’d be a great fit for our team!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you started on this exciting journey with us!
How to prepare for a job interview at British Heart Foundation
✨Know the Company and Its Mission
Before your interview, take some time to research the company’s mission and values, especially their focus on sustainability. This will not only show your genuine interest but also help you align your answers with what they stand for.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you engaged with customers and resolved issues, as this role is all about creating a fantastic shopping experience.
✨Demonstrate Team Spirit
Since teamwork is crucial in this fast-paced environment, be ready to discuss how you’ve successfully collaborated with others in previous roles. Highlight any experience guiding or working alongside volunteers, as this will resonate well with the interviewers.
✨Be Ready for a Dynamic Role
Expect questions about how you handle pressure and adapt to changing situations. Share specific instances where you thrived in a busy environment, showcasing your ability to think on your feet and maintain attention to detail.