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For Companies At a Glance
- Tasks: Engage customers, provide exceptional service, and manage donations creatively.
- Company: Join the British Heart Foundation, a charity focused on sustainability and community impact.
- Benefits: Enjoy 38 days annual leave, staff discounts, and access to health support.
- Why this job: Be part of a fun team, make a difference, and develop your career in retail.
- Qualifications: No retail experience needed; just bring your passion and customer service skills.
- Other info: Must be 18+, flexible with hours, and ready for a physically active role.
The opportunity
Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability?
Look no further – join us as a Sales Assistant in Bowness-on-Windermere (LA23 3BX)
This is a full time role working 35 hours a week in one of our busy clothing stores. Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis.
What does this role involve?
As a Sales Assistant you’ll be at the very heart of our retail operation. This is not just a standing behind the till or filling shelves type of role, we’re looking for someone who will deliver a first class customer service experience. It’s a fun, fast-paced environment where no two days are the same and everyone works as a team.
Every day is different in charity retail, as well as working on the till or sorting donations, you can expect to:
Please note, this role can be physically demanding and will involve moving a high volume of donation bags.
You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.
What are we looking for?
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
Since 1961, British Heart Foundation has been at the forefront of research that has helped to halve annual deaths from cardiovascular disease in the UK. But our work is needed more than ever.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and will continue to build upon our reuse agenda in the years to come.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
Ready to apply?
To apply, please follow these simple steps:
What do I need to know?
DBS Check: As part of our ongoing commitment to safeguarding, our process requires that successful candidates are asked to consent to a basic criminal records check
Inclusivity Matters : We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
Act Swiftly : Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Contact Detail:
British Heart Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with the British Heart Foundation's mission and values. Understanding their commitment to sustainability and community engagement will help you connect with customers and promote the charity's goals effectively.
✨Tip Number 2
Showcase your customer service skills during any interactions, whether in person or online. Be prepared to discuss how you've previously engaged with customers and provided exceptional service, as this is a key aspect of the Sales Assistant role.
✨Tip Number 3
Demonstrate your ability to work in a fast-paced environment by sharing examples from past experiences. Highlight situations where you've successfully managed multiple tasks or worked under pressure, as this will resonate well with the team-oriented nature of the role.
✨Tip Number 4
Be ready to discuss your comfort with technology, especially using tills and other digital tools. Mention any relevant experience you have with tech, as being tech-savvy is essential for this position.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Sales Assistant role entails. Highlight your ability to provide exceptional customer service and your passion for sustainability in your application.
Tailor Your CV: Make sure your CV reflects relevant skills and experiences that align with the job requirements. Emphasise any previous customer service experience, even if it's not in retail, and showcase your teamwork abilities.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the British Heart Foundation's mission. Mention specific examples of how you can contribute to the team and enhance customer experiences.
Showcase Your Flexibility: Since the role requires weekend and bank holiday work, make sure to mention your availability in your application. Highlight your willingness to adapt to a fast-paced environment and your ability to work under pressure.
How to prepare for a job interview at British Heart Foundation
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share examples of how you've gone above and beyond for customers in the past, even if it's from a different role.
✨Demonstrate Team Spirit
Since this role involves working closely with a team, highlight your ability to collaborate and support others. Discuss any previous experiences where teamwork led to success, especially in fast-paced environments.
✨Emphasise Your Flexibility
Given the need for weekend and bank holiday shifts, be prepared to discuss your availability. Show that you're adaptable and willing to take on various tasks, whether it's working the till or sorting donations.
✨Connect with the Charity's Mission
Research the British Heart Foundation and its mission. Be ready to talk about why sustainability and community engagement matter to you, and how you can contribute to their goals as a Sales Assistant.
