At a Glance
- Tasks: Engage with customers and provide exceptional service in a fast-paced retail environment.
- Company: Join the British Heart Foundation, a leader in charity retail and cardiovascular research.
- Benefits: Enjoy 38 days annual leave, staff discounts, and access to health support services.
- Other info: Flexible shifts available; must be 18+ and ready for a physically active role.
- Why this job: Be part of a team making a real impact on sustainability and community health.
- Qualifications: No retail experience needed; just bring your passion and customer service skills!
Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability?
Look no further – join us as a Sales Assistant in Newry.
This is a part‑time role working 14 hours a week (2 x 7 hour shifts across Monday – Saturday) in one of our busy clothing stores. Stores are fast‑paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis. You’ll join the team on a 3‑month fixed term contract.
What does this role involve?
As a Sales Assistant you’ll be at the very heart of our retail operation. This is not just a standing behind the till or filling shelves role; we’re looking for someone who will deliver a first class customer service experience. It’s a fun, fast‑paced environment where no two days are the same and everyone works as a team.
Every day is different in charity retail, and you can expect to:
- Engage with customers, providing exceptional service and promoting our charity’s mission
- Organise and merchandise donated stock creatively to maximise sales potential
- Collaborate with our E‑Commerce team to maximise online sales
- As a keyholder, you’ll be the go‑to person when there isn’t a manager on duty, keeping the store running and ensuring our customers have a great experience. You must be 18+ years old to apply.
Please note, this role can be physically demanding and will involve moving a high volume of donation bags.
You will be given lots of autonomy in your role and will strive to continually build your knowledge of the BHF.
What are we looking for?
- Previous retail experience isn’t essential. What truly counts is your passion, energy, and ability to deliver the very best customer service.
- You’ll be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor.
- Able to work well under pressure and on your own initiative in a dynamic and fast‑paced environment.
- Attention to detail in everything you do.
- Positive, creative, confident, customer‑service focussed and passionate about sustainability.
- You’ll be comfortable with tech, able to use a till, PC, smartphone and e‑mail with ease.
Benefits
- 38 days annual leave (plus the option to sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- Wagestream – early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc.)
- Access to a 24/7 virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Sponsorship
Please note that we are unlikely to sponsor applicants for this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Sales Assistant in Newry employer: British Heart Foundation
Join the British Heart Foundation as a Sales Assistant in Newry, where you'll be part of a vibrant retail team dedicated to community engagement and sustainability. With a strong focus on employee growth, we offer generous benefits including 38 days of annual leave, enhanced family policies, and a supportive work culture that values diversity and inclusion. Experience a dynamic environment where your passion for customer service and sustainability can truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Newry
✨Tip Number 1
Familiarise yourself with the British Heart Foundation's mission and values. Understanding their commitment to sustainability and community engagement will help you connect with the team during your interview and demonstrate your passion for their cause.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided exceptional service in previous roles or experiences. This will highlight your ability to engage with customers effectively, which is crucial for a Sales Assistant.
✨Tip Number 3
Be ready to discuss your flexibility and adaptability. Since the role requires working in a fast-paced environment, sharing instances where you've successfully managed multiple tasks or adapted to changing situations will set you apart.
✨Tip Number 4
Prepare to demonstrate your teamwork skills. As you'll be collaborating with volunteers and other staff members, think of examples that showcase your ability to work well within a team and guide others effectively.
We think you need these skills to ace Sales Assistant in Newry
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and requirements of the Sales Assistant position. Highlight your relevant skills and experiences that align with the role.
Tailor Your CV:Customise your CV to reflect your passion for customer service and teamwork. Include any relevant experience, even if it's not in retail, that demonstrates your ability to engage with customers and work in a fast-paced environment.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the British Heart Foundation's mission. Mention specific examples of how you can contribute to the team and enhance customer experiences.
Proofread Your Application:Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented clearly.
How to prepare for a job interview at British Heart Foundation
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples of how you've gone above and beyond for customers in the past, even if it's not from a retail background.
✨Demonstrate Team Spirit
Since this role involves working closely with a team, be prepared to discuss your experiences in collaborative environments. Highlight any instances where you successfully worked with others to achieve a common goal.
✨Be Ready for a Fast-Paced Environment
The interviewers will want to know how you handle pressure. Prepare to share examples of times when you've thrived in busy situations or adapted quickly to changing circumstances.
✨Emphasise Your Creativity
As merchandising is a key part of the role, think of creative ideas you could bring to the store. Discuss any relevant experiences where you had to think outside the box to solve a problem or enhance a customer experience.
