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For Companies At a Glance
- Tasks: Deliver exceptional customer service and creatively organise donated stock.
- Company: Join the British Heart Foundation, a community-focused charity with a sustainability mission.
- Benefits: Enjoy 38 days annual leave, staff discounts, and holistic support.
- Why this job: Be part of a fun, fast-paced team making a real difference in your community.
- Qualifications: Passion for customer service and teamwork; retail experience is a bonus but not essential.
- Other info: Flexible hours, dynamic environment, and opportunities for career progression.
The opportunity
Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability?
Look no further – join us as a Sales Assistant in Wilmslow (SK9 1DS)
This is a part time role working 6 hours a week in one of our busy clothing stores. Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis.
You’ll join the team on a permanent contract.
What does this role involve?
As a Sales Assistant you’ll be at the very heart of our retail operation. This is not just a standing behind the till or filling shelves type of role, we’re looking for someone who will deliver a first class customer service experience. It’s a fun, fast-paced environment where no two days are the same and everyone works as a team.
Every day is different in charity retail, as well as working on the till or sorting donations, you can expect to:
Please note, this role can be physically demanding and will involve moving a high volume of donation bags.
You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.
What are we looking for?
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
Since 1961, British Heart Foundation has been at the forefront of research that has helped to halve annual deaths from cardiovascular disease in the UK. But our work is needed more than ever.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and will continue to build upon our reuse agenda in the years to come.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
Ready to apply?
To apply, please follow these simple steps:
What do I need to know?
DBS Check: As part of our ongoing commitment to safeguarding, our process requires that successful candidates are asked to consent to a basic criminal records check
Inclusivity Matters : We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
Act Swiftly : Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Sales Assistant employer: British Heart Foundation
Contact Detail:
British Heart Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the British Heart Foundation. Understand their mission and values, especially their focus on sustainability and community. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering first-class service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your teamwork spirit! The BHF values collaboration, so be prepared to discuss how you work well in a team. Share instances where you've successfully guided others or worked together to achieve a common goal.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right place. Plus, it shows you're proactive and tech-savvy, which is a big plus for this role!
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Passion: When you're filling out your application, let your enthusiasm for customer service and sustainability shine through. We want to see that you genuinely care about making a difference in the community!
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it’s not retail-specific. Focus on skills like teamwork, creativity, and your ability to work under pressure – these are key for us at BHF.
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for positive, confident individuals who can engage with customers and work well in a team, so show us who you are!
Apply Through Our Website: Remember to apply directly through our website! It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our recruitment team.
How to prepare for a job interview at British Heart Foundation
✨Know the Mission
Before your interview, take some time to understand the British Heart Foundation's mission and values. Being able to discuss how you align with their goals, especially around sustainability and community engagement, will show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Whether it’s a retail job or any other role, being able to articulate how you handled customer interactions will demonstrate your suitability for the Sales Assistant position.
✨Be Ready for a Fast-Paced Environment
Since the role is in a busy clothing store, think of scenarios where you thrived under pressure. Share stories that highlight your ability to multitask and stay organised, as this will resonate well with the interviewers looking for someone who can handle a dynamic work environment.
✨Emphasise Teamwork and Leadership
As a potential Keyholder, you’ll need to guide volunteers and work closely with your team. Prepare to discuss your teamwork experiences and any leadership roles you've taken on, even if they were informal. This will help illustrate your capability to lead and collaborate effectively.
