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For Companies At a Glance
- Tasks: Deliver exceptional customer service and engage with the community in a fun retail environment.
- Company: Join the British Heart Foundation, a leader in charity retail and sustainability.
- Benefits: Enjoy 38 days annual leave, staff discounts, and holistic support for your well-being.
- Why this job: Make a real impact while gaining valuable experience in a dynamic team.
- Qualifications: Passion for customer service and teamwork; retail experience is a bonus but not essential.
- Other info: Flexible part-time role with opportunities for career progression and personal development.
The opportunity
NEW STORE OPENING IN SEPTEMBER 2025
Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability?
Look no further – join us as a Sales Assistant in Newtownards.
This is a part time role working 8 hours a week in one of our busy clothing stores. Our stores are fast-paced and trade 7 days a week.
This role requires flexibility to work weekends and bank holidays on a rota basis.
You’ll join the team on a permanent contract working 4 hours each on 2 days.
What does this role involve?
As a Sales Assistant you’ll be at the very heart of our retail operation. This is not just a standing behind the till or filling shelves type of role, we’re looking for someone who will deliver a first class customer service experience. It’s a fun, fast-paced environment where no two days are the same and everyone works as a team.
Every day is different in charity retail, as well as working on the till or sorting donations, you can expect to:
Please note, this role can be physically demanding and will involve moving a high volume of donation bags.
You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.
What are we looking for?
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and will continue to build upon our reuse agenda in the years to come.
Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever – because the cures and treatments we need are in sight. You could be part of getting us there sooner!
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
Ready to apply?
To apply, please follow these simple steps:
What do I need to know?
DBS Check : Any offer of employment is subject to a satisfactory DBS check
Inclusivity Matters : We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
Act Swiftly : Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Sales Assistant employer: British Heart Foundation
Contact Detail:
British Heart Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the British Heart Foundation. Understand their mission and values, especially around sustainability and community engagement. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering first-class service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your teamwork spirit! The job description highlights the importance of working as part of a team. Be prepared to discuss how you’ve collaborated with others in previous roles, especially in fast-paced environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to get your application in front of the right people. Plus, it shows you’re tech-savvy, which is a big plus for this role!
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Passion: When you're filling out your application, let your enthusiasm for the role shine through! We want to see your passion for customer service and sustainability, so don’t hold back on sharing why you’re excited about joining our team.
Tailor Your CV: Make sure your CV is tailored to the Sales Assistant role. Highlight any relevant experience, even if it’s not in retail. We love seeing how your skills can contribute to our mission, so connect the dots for us!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can communicate effectively with our customers!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get all the latest updates directly from us!
How to prepare for a job interview at British Heart Foundation
✨Know the Mission
Before your interview, take some time to understand the British Heart Foundation's mission and values. This will help you connect your personal passion for sustainability and community service with their goals, making your answers more impactful.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Whether it’s a retail job or a volunteer position, be ready to discuss how you engaged with customers and resolved any issues they faced.
✨Demonstrate Team Spirit
Since this role involves working closely with a team and guiding volunteers, think of instances where you collaborated effectively. Highlight your ability to work under pressure and how you contribute positively to a team environment.
✨Be Tech-Savvy
Familiarise yourself with basic tech tools like tills and smartphones, as these are essential for the role. If you have experience using similar technology, mention it during the interview to show you’re ready to hit the ground running.
