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- Tasks: Deliver top-notch customer service and assist in store operations.
- Company: Join a community-focused retail team committed to sustainability.
- Benefits: Enjoy 38 days annual leave, 25% staff discount, and health cash plan.
- Why this job: Be part of a team that values your growth and offers career progression.
- Qualifications: No prior retail experience needed, just a passion for great customer service.
- Other info: Flexible part-time role with opportunities to work weekends and bank holidays.
Overview
Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability? Look no further – join us as a Sales Assistant in our store in Dudley. This is a part time role working 21 hours a week, this role requires flexibility to work weekends and bank holidays on a rota basis. Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability? We are looking for a Sales Assistant to join our store team.
About the role
When it comes to generating stock, maximising value, and building customer loyalty, we put a lot of trust in our retail staff. Our Sales Assistants work alongside the management team and volunteers to drive shop performance. As a Sales Assistant you will be involved in all aspects of a customer focussed role such as:
- Ensuring highest standard of customer service
- Achieving maximum sales
- Assisting in all store operating procedures such as sorting donations, stock rotation, deliveries, merchandising, pricing, and shop-floor replenishment
- Liaising with E-Commerce team to maximise online sales
- As a Keyholder, you will be responsible for the store when there isn\’t a manager on duty, and this may involve lone working. Therefore, applicants must be 18+ years old.
About you
Previous experience in retail is not essential. However, the desire to achieve the absolute best in customer service is. You will have the ability to work collaboratively with others and be comfortable guiding the activity of volunteer team members.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
- 38 days annual leave
- 25% staff discount
- Health cash plan
- Pension with employer contribution up to 10%
- Life assurance
- Discount options for gym membership
- Discounts with a range of retailers
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Sales Assistant employer: British Heart Foundation
Contact Detail:
British Heart Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the BHF and their community initiatives. This will show that you’re genuinely interested in their mission and values, which is super important for a Sales Assistant role.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. Being able to share these stories will help you stand out during the interview.
✨Tip Number 3
Be ready to discuss teamwork! Since you’ll be working with volunteers and other staff, prepare to talk about how you collaborate with others. Highlight any experience you have in guiding or supporting team members.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and keen to join the team. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love helping customers. Share any experiences where you've gone the extra mile to make someone’s day better. We want to see that spark!
Be Yourself: Don’t be afraid to let your personality shine through in your application. We’re looking for genuine people who can connect with our community. A little bit of your unique flair can go a long way!
Highlight Teamwork Skills: Since we work closely with volunteers and other team members, it’s important to showcase your ability to collaborate. Mention any past experiences where you’ve worked as part of a team to achieve a common goal.
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at British Heart Foundation
✨Know the Company
Before your interview, take some time to research the company’s values and mission. Since they focus on community and sustainability, think about how your personal values align with theirs. This will help you demonstrate genuine interest and fit during the conversation.
✨Showcase Your Customer Service Skills
As a Sales Assistant, customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Even if you don’t have retail experience, think of situations where you provided excellent service in other roles or settings.
✨Be Ready for Teamwork Questions
Since the role involves working with a team and guiding volunteers, be prepared to discuss your teamwork skills. Think of specific instances where you collaborated effectively with others, and how you can contribute to a positive team environment.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask. Inquire about the store's community initiatives or how they support staff development. This shows that you’re not only interested in the role but also in being part of their mission.
